Love this place ! Reminds me of the beauty shops in NYC. The staff is really polite also .read more

I have been researching and trying different companies for the past couple of years to address my…read more60 year old thinning hair but just hadn't felt comfortable making the investment in a quality hair topper. Rachel is amazingly talented at matching hair color and listening to what i was looking for. She took the time to make me feel 100% comfortable and i couldn't be happier.

She is the most wonderful, professional and kind person I have ever worked with. She is really in…read moreit to help people feel good and confident about themselves and is always honest and there to help.

I've been a client since 2018 when I moved to Frederick, MD from Boston, MA. For a long time, I…read morewouldn't go to a hairstylist because, I'd always have a horrible experience. I would never leave feeling like the hairstylist had done my hair the way I'd requested. That was until I met Crystal Reneé! Since I've been a client my hair is so healthy, and has grown so much! I do not relax my hair, and she's gotten it to the point where my hair has so much volume and body! I love it and I love coming to this salon! I'm on a schedule now for my hair appointments! She's in such demand that I have to plan ahead for securing my appointments. She's great with coloring, as well! If you're looking for a great hairstylist that will take care of your hair and that's super personable, professional, and talented then look no further!

Crystal was very professional and knows exactly what she is doing. She did an amazing job on my…read morehair, she new exactly what I wanted and after a horrible experience at another stylist she step up and made me love my hair all over again! She is amazing and I will definitely go back! If you have curly hair and want a pop of color I recommend Crystal thanks again!!!

Olivia is an expert and wonderful to work with finding and styling the right wig. She is a true…read moreprofessional. She is kind and gracious with her advice. Olivia educated me and my mother on wig care and helpful tips in styling. We had a wonderful experience spending time with Olivia today. Thank you!

Olivia is so lovely and caring towards her clients. She has helped my 14 yo so much with her…read morealopecia. She found a topper for her and colored it to match her hair color as well as gave it a cut to match my daughters hair. She is so helpful-I cannot recommend her enough. We both loved the times we have seen her. She also answers all my questions about caring for the topper whenever I have them. Seriously cannot recommend her enough!!!

Lisa is outstanding, she took time with me and crafted me a wig that looks just like my natural…read morelook. She's given me my confidence back and she is not only a true crafts person she is also a wonderful human.

High pressure! Also cut what little hair I had in one chop without asking permission!read more

Michelle was very attentive! Really good selection! She has books that you can order from also! I…read morewill be back!

This hair store inadequately serve the African American community and its very disappointing. The…read moreonly wig/hair store in this area that: 1) Doesn't supply a variety of hairs for all types women; 2) Poor customer service and support from the women who works in the store. They are either on the phone or in the back relaxing. Having to take down wigs and put them back on the shelf as a customer is ridiculous. 3) The quality of wigs ...omg atrocious... and do not have an options of various colors that reflects on the tags. All in all I would not recommend any woman of color to visit Michelle's unless you are looking for I'll-fitted, hot mess colored, clown wigs.

Flexible scheduling, clean salon and great fitting session. I definitely recommend if you're in the…read moremarket for investment pieces

I've always been very happy with the kind and helpful staff at Joi. They are so helpful and I would…read morehighly recommend this salon!

I came here last week with my husband and was so impressed by this hidden gem! The wigs are…read morephenomenal, their products selection is great and the prices are right. The owner David is a sweetheart and has a wealth of knowledge of beauty products. I'm going to get my husband to take me back next week to get another wig! Lol

I was looking through this store the other day, and noticed it was still empty and the staff that…read morewas there was absolutely miserable to me, it's almost like you are not supposed to be in there and by being there you are hindering their day. I got the hair color I needed and left... I came back to the review to update and noticed that the same gentleman I spoke to the first time (David) leaving replies to "would be customers" accusing them of making up reviews... and CLEARLY lying about how he "fired the man that was the problem"...when it was him. As someone whose family has a company right up the street, Id encourage David maybe to stop deflecting blame and be accountable... it's not our fault you and your staff treated us awful... it's not yelps fault that these are posted in a fair and open forum, in a way business cannot delete them... (that's the whole point...)... it actually speaks volumes about you that you're mad you can't hide the reviews... or that you're willing to lie. you won't even have a thriving business with that kind of customer service and management style. be honest with yourself. be accountable.

The lady that works here was very friendly and helpful. The store is well stocked and not junky…read morelike some other places I've been to. This is a black owned business that I will continue to support. So glad I found you all!!

After the reviews Being locked on Google for almost a year I finally got to post my Review via…read moregoogle as well! Heres the update I am sadden and extremely disappointed in my Experiences at this store. I intentionally shop black owned! It is my Preference to support my people. Customer service is great typically across associates however, I noticed different managerial styles in my 3-4 visits to to this establishment. When one manager/ associate is there she chats with you, helps, leads you to product etc, then goes about her business. On the other hand each shopping experience with manager 2, after being greeted, I'm followed down each isle, by whomever the secondary employee is at the time. Like literally hovered around me while shopping with arms folded. I mean literally, I see her in my peripheral, just standing there. If i were to bend down a pick up something I'd bump her It's EXTREMELY uncomfortable!! I understand asset protection but this is not the best method at all. I will not be giving any more of my hard earn money to this type of establishment.