Dropped in without an appointment and was wonderfully surprised at how many employees asked me if I needed assistance. The teller that helped me make an appointment was already on her way to lunch but she stopped to make sure I was being taken care of. Bonus points for customer service. RBC gave me my very first car loan many years ago, and although I no longer bank with them, (moved to the USA) they'll always have a sentimental part of my financial heart. And especially with this great customer service. read more