We refinanced our house through the First Choice Credit Union in Lethbridge…read more We found the whole process simple and organized. Mel was totally amazing and a joy to work with. Financial institutions are normally clinical, this is not the case with FCCC, highly recommended.

From the owner: 1st Choice Savings is the banking alternative for Southern Albertans, serving approximately 17,000…read moremember-owners. 1st Choice Savings registered corporate office is located in Lethbridge, Alberta, Canada. Our most unique feature is membership. When you bank with us, you are more than just a customer; you are a valued member-owner. At 1st Choice Savings we are member-driven, not profit-driven. Rather than giving profits to select stockholders, we reinvest our income to expand the benefits for you in the form of dividends and community involvement.

Dropped in without an appointment and was wonderfully surprised at how many employees asked me if I…read moreneeded assistance. The teller that helped me make an appointment was already on her way to lunch but she stopped to make sure I was being taken care of. Bonus points for customer service. RBC gave me my very first car loan many years ago, and although I no longer bank with them, (moved to the USA) they'll always have a sentimental part of my financial heart. And especially with this great customer service.

My mother passed away on June 18, 2017 I just wanted to…read morewrite to you about the experience my Dad who is now a widower with his bank. His Bank the Royal Bank illegally took money from his account without permission to pay off an line of credit $50k Then the jacked up his mortage by $500 dollars a month and wouldn't decrease it For a year. Even though 3 times we filled out paperwork and they said they would And then he had a line of credit that he was planning to get address to which he had a week ago. And the bank closed without permission. He is 81 years old. He cashed out his RRSP to have some cash on hand for expenses The bank has constantly lied to and manipulated saying one thing doing another thing and doing things that are illegal saying it's bank policy. I have looked up the laws. I'm writing to you because I am hoping that you can help him and shed some light on how evil they are and the people who work there have manipulated things for their benefit. It is just mind boggling what they have done and tried to get away with. I'm writing to you with that hope you can help let people know about his experience so that they won't get taken advantage of them and use a different bank