Had a 12:00 o'clock appointment at 12:30 I texted and asked if we were good. At 3:00 I got a call…read moreand was told., My boss never told me you had an appointment. Really!! Waited all day and told them I did not need their services now. No communication unless I reached out.

From the appointment scheduling to the gentleman coming out to the house, it was wonderful. My…read morefather used them weeks before and was impressed. I highly recommend them for your septic waste to be removed.

Will never use anyone else. Exceptional customer service. Came out on Christmas Eve in the rain. So…read morethankful they were quick to respond.

From the owner: Alrite Septic Tank Service provides commercial, residential, and industrial septic services to the…read moreAlexander, AR, area.

Showed up on time and completed the service for a great price! Highly recommend for septic pumping…read morein central Arkansas.

Showed up in a timely fashion everyone on the crew was polite and professional. They took care of…read morebusiness got paid and left .Will use the again and have recommended Jay's to others. Call them you will not be disappointed!

We contacted Mahan Septic, through my Yelp app, to evaluate our old septic system, to see if it is…read morestill operating properly. We received a very prompt reply from Clint, and they came out to look at it. It's still okay!! So we are relieved to not have to get a new tank yet. We were charged a fair price for this consult, and we wouldn't hesitate to hire them if we need septic work in the future.

They arrived on time. They did everything l asked and did a great job. I will be calling them for…read moremore work. I highly recommend this company.

Top notch service! My first septic tank, and the first time having it pumped. Even though the…read moreinitial appointment did not go great, the follow up appointment more than made up for it. Initial service appt.- The service technician rolled up on his phone speaking to a family member or SO, looking for another job, discussing various job postings, and just overall not very interested in providing the service. The first issue was that he didn't know enough about septic tanks to locate an access lid, or at least one that would open (it was winter and the ground was frozen), and I had never gone through the process. Hoping to still get the tank pumped, I threw on my bibs and crawled under the deck, digging for another lid. The Tech was not very helpful with this. I finally located the lid, but it was frozen, so then I began filling buckets of hot water to melt the ice. Tech went back to his phone call. I eventually had to give up because the lid was just getting damaged any time he attempted to lift it. I told him I'd call to reschedule when the temps increased. Follow-up - I spoke with or emailed one of the owners regarding what happened during the service visit and needing to reschedule. She was shocked by the tech's behavior and put me back on the schedule for the soonest possible date. I think a day or two before the new appt. the second owner (they're sisters) called for a quick run-down, and to let me know that she herself would be out to pump my tank. They kept me updated throughout the process and even taught me a couple of things about living on septic. Finally, and the initial reason I chose Dependable Waste Solutions as my service provider is despite being located out in Cabot, their price beat out all the other septic service companies I called, even the local ones 5-10 minutes from my house. I only had to schedule during a normal route day in my area, and I was able to avoid any travel fees. I highly recommend them, and will be bringing my future business here, or rather, I will most definitely have them pumping my future business once full.

The particular service that DWS offers is not what I happen to need at this point in time…read more However: Sidney F., the business owner, did his (her?) best to help me find someone who did! I really appreciate that! Thanks! Mike H

We used these guys yesterday to come and service our septic tank, (which I was unable to find on my…read moreown after digging around in my yard) and can I say, they were Amazing!!! Phillip is the owner and Chris was with him they both were very knowledgeable about their job, and explained every step to me, I'm a bit curious and hung around the whole time, it prob would irritate someone else, but they were more than happy to answer my ongoing questions. :) I called them in the morning as we woke up to overflowing toilets, and they were at our house before the day was over! Right before a holiday weekend, I was so grateful, and happy with their service. They also gave us some needed education (that we asked for) on maintaining our septic to minimize future problems. We will be using them again for maintenance visit in a few years!

From the owner: Opened in 2004. Specializing in cleaning and pumping septic and sewer systems. read more

I have property in Bryant, AR. My septic tank was [and still is] overflowing. When the toilet is…read moreflushed or the shower is used, water/sewage waste is accumulating on the ground, on top of the sewage tank. I called Blue Frog Plumbing Services, in Little Rock. I explained to "Chris" in great detail that I have a "sewage" leak and I do have a septic tank. I asked, "Do you work on Septic Tanks and outside sewage drains?" He said yes, we sure do. I asked him about getting a free estimate. They sent out a plumber, who called me. He said, "Mam, I'm the plumber from Blue Frog. This is a problem with your septic tank. We don't work on Septic tanks." My response, "I know it is a septic leak. There is sewage on the ground. Do you know of a reputable company that works on Septic tanks?" He gave me a name of a Septic Service company. I called Jay's Septic Cleaning.... I told Jay exactly where the underground septic tank was located. The following day, I received a call from Chris, @ Blue Frog Plumbing. He told me that he got a phone call from a man who is searching for my septic tank! OMG! I told him I hired a man to come out and drain the Septic Tank, per your plumber's recommendation. Chris, told me to hold on. He came back a few moments later and told me that one of Blue Frog's Plumbers was at my property and he would have him call me! (This situation goes on from bad to worse)! Well, the Blue Frog Plumber, also named Chris informed me that it would cost me $75 for him to show "Jay" the owner of Jay's Septic Services, where my Septic Tank is located. * "Water and Sewage was laying on the ground above the Septic Tank." Then he told me that most likely one of the field drain pipes were clogged. He and Jay would dig out the Septic Tank, then drain, flush and inspect the "field lines" where the sewage drains into the ground. The cost, $700. I explained that I really cannot afford that much. He said that I could use a &50 coupon. I paid the $650 and now, a week later, I am having the same problem. Sewage waste on the ground, on top of the septic tank. I asked Chris at Blue Frog to please send someone out. His response: This is a new problem. I asked to speak with the owner. I was told that he is not available. After several hours I called back and Chris immediately transferred me to the office manager. She told me that my "plumbing problem has been fixed." No, we are not going to send anyone else out. I asked, " Has Adam Priest (the owner) been informed that I requested a call back?" She advised me that yes, he had." I told her at that point and time that I expect you to repair the problem of sewage leaking on my yard and it is exactly the same place as before! If I don't get some resolution or my money back I will be speaking to an attorney. The office manager told me that I need to call another plumber. If I call back again, my calls will be transferred to her directly and that I am no longer a customer. I sure hope that my review will certainly help others from being ripped off. I am 65 years old so this is targeted towards the Elderly. I am following up with a formal complaint to the Attorney General.

Dependable and great folks who know what they are doing. Trustworthy and very reasonably priced…read more Both times we called they were there same day. Highly recommend.