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Arkansas Rooter

5.0 (8 reviews)
Open • Open 24 hours

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Plumbing inspection

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Russel & LeMay

Russel & LeMay

(5 reviews)

I've used this company several times, but their service is currently near the bottom. Recently had…read morethem look at an AC unit at a rental property. They informed my renter that the unit appeared to be working fine and left. Two days later, the renter informed me that the AC/heat were still not working. I called the company back and they scheduled another visit for 5 days later. When I checked with my renter after 6 days, he said nobody had called or been by that he was aware of. When I called the office back, I got a story about one of their guys who takes orders had been off work due to an illness and that they must have lost the order. I asked them to come back out and was told it would be another week before anyone could come out. After this, I called another Heat/AC place to see if they could get there sooner, and they were able to get there in 2 days and fix the issue. Now Russell and Lemay has charged me more to do nothing than the company that actually fixed the problem. I explained all the issues that I had with the way they treated me and they still want me to pay this bill, so I told them that I would pay it, had no problem paying it, as long as they didn't mind losing me as a customer. They chose to lose me as a customer...

Called for a quote because our fan motor went out so we wanted a quote to replace the entire unit…read more Now remember, this is a 1800 sq ft single level home. The guy quoted me a minimum of $50,000.00 but that was minimum and would be a LOT more. Ludicrous, right?? and he did it with a straight face even!! ( Because we are retired and have some money) I told him we weren't renovating the house and kicked him out. the average replacement is 5k to 15k including all new ducts.( 2025 ) What a rip off bunch of thieves!!

Arkansas Rooter - plumbing - Updated October 2026

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