good experience. they responded quickly and quoted a fair price to move a piano across town. Showed up on time and moved quickly. They were respectful and careful with the piano. successful move. read more

The Rating scale should include a zero, they do not deserve a 1 Lost electrical equipment to the adjustable bed. Completely scratched up our staircase banister. Lost the tops to a very expensive pair of Lanterns, only to be found by us 3 weeks later in a planter. Doesn't respond to emails Doesn't return phone calls Hides behind a 90-day period to respond to claims - 90 days has come and gone, still no response Under quotes the job, sends people that couldn't even finish the move and one of them left before it the move was finished. Had one truck and had to make 2 trips costing us much more than what was quoted. Owner Dave, has ZERO personality, and even less concern for customer service. Use at your own risk, but I highly recommend you do not use this company!!!! read more

Ended up working ok for what I needed, but would not recommend or use again. I was moving out of my house into a storage unit, I had a truck so I paid for 2 guys to help since I had a few big items like a fridge, beds and sectional couch. First off, I called them to confirm my appointment the day before and they had booked me for the wrong day. Morning of, they showed up early and moved things quickly, but not necessarily with much care at all. The most frustrating part came with payment. I had made it clear with my reservation that I was moving into storage. Day of they refused to take a check, citing it was cash only when moving into storage. Would have been helpful to be told that when I made my reservation. The movers had to follow me to an atm to get cash, which was a waste of everyone's time. read more

THE WORST. No call, No show. Had to call 20 times to get someone to pickup the phone. I'm certain I woke the guy up (James) when he finally answered. Claimed a scheduling conflict and offered 10% off to do it another day. No care or concern. Wouldn't allow me to speak with the "main boss" because he was "sick". Pathetic. read more

My review is an echo of other bad reviews below. The bottom line is I could and never would recommend this company for moving. I will start by saying that I have moved our entire home's contents 3 times in 5 years in Fayetteville, AR. The first two times I used another moving company and it was a wonderful experience, although expensive. That company was booked solid for the weekends we were able to move so I took a chance on Razorback Moving. It was a huge mistake!! The day started by the movers being several hours late. They were supposed to be there at 9 am and showed up after 1. They were at another move and were running late. They showed up sweaty and tired (it was the middle of July and 100 degrees) after moving someone else out of an apartment on the third floor. During the initial walk through, one of the movers took our 50 inch tv off the stand and set it upright on the bed. I thought it was strange, but hes the pro, right? We walked out of the room and the tv flipped of the bed and shattered the screen! They had not even begun moving and had been at the house for less than 10 minutes! I had communicated that I wanted them to dissassemble beds and a few other pieces of furniture. The tool set that the guys showed up with was not at all what was needed to do this nor did they know how to with the proper tools that I offered. I had to call my husband home from work to take the items apart. This made the move take longer and was obviously very inconvienent. We moved less than one mile into another home. The moving truck didnt even have to get onto a main road. More items were broken or damaged just getting the items onto/off of the truck including my refridgerator, Washing machine, 2 dressers and more. I took pictures of all damaged items and showed all items to movers before they left. They were appologetic and instructed me that I needed to pay in full and submit my claim online to be reimbursed for damages. The ONLY positive to the experience was the movers were very polite hardworking young men. It was hot as heck outside and I know they were exhausted from already moving someone before they got to my move. It took them 8 hours to move us 1 mile down the road. We tried our best to encourage them, keep them hydrated, fed them dinner and tipped. The issue here lies with management. These gentleman, while respectful and hardworking, did not have proper training to move our items properly. They also should not have scheduled to do 2 huge moves in 1 day in the heat of the summer. The most frustrating part of all is Dave the owner/manager will absolutely not respond and is untruthful. I called him the week after our move and he assured me that he would take care of me and instructed me to follow the claim procedure on the website. I have followed the procedure of submitting a claim with pictures, waited the 90 days etc etc with basically zero response. I have left countless phone messages and emails. I randomly got a response from him recently (5 months post move) that because I did not select addtional coverage there was nothing he could do for me. Unfortunately for him Ive got a lot of time on my hands and plan to not give up so easy. Do not use this company. I did not save any money after the damages we incurred and the babysitter that I paid for 13 hours when they showed up 4 hours late and didnt finish until 10 pm. Two Men and A Truck did similar moves for me twice before this and didnt break or damage a single item. read more

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Good luck! Owner will leave harassing voicemails, block you and delete your google reviews instead of having an adult conversation to resolve issues with his staff. Proceed in booking at your own risk. read more

Razorback Moving - Damaged door owner refuses to fix. - Movers Near Me - Rogers, Arkansas

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No-showed a move without calling to cancel. Can't even begin to describe the pain this was. Have also seen them do this to two other folks as well after my own experience. Buyer beware. read more

No zero stars option?? Absolutely the worst customer service. After confirming 16 hours prior to our daughters move, they passed us off to another mover without even speaking with us. We had made reservations with them months prior. We had no knowledge of this other company, their pricing or terms...reputation. Do not use Razorback! All the terrible reviews are true. read more

Damaged items, missing items post move, hostile owner, extremely poor and horrendous experience on move. Charged more than twice the quoted fee. Resulted in litigation; something that I've never experienced in decades of moving. This is a company and owner that you should never interact with! read more

They do not reimburse for damages!! I've used them twice, the first time we had them just put our household contents into a storage pod while our new home was being remodeled, overall they did a good job and the price was good, I would have recommended them to most anyone. We decided to purchase a home just up the road, we were going to do a bunch of the moving ourselves since it was so close but wanted to use them again for the larger, more expensive items like our two dining room tables, china hutch, large flat screen tv's, dressers, and so on. Here is where things went south quickly...they don't tell you about their insurance, it's the government mandated by the pound (I won't go into it but so many cents a pound), so for a flat panel tv, if its damaged you get like $30.00 on a $700 tv, if they offer a more comprehensive insurance they don't tell you about it. Had I known about this by the pound plan I would have sought moving insurance. My only other experience moving was with cross country companies and they offer very comprehensive plans. Nevertheless, they (and we) had a very bad day moving this particular Saturday, they scratched several pieces of very nice furniture that cannot just be buffed out, they broke the screen of a 65" flat panel TV that was almost new, and the list goes on. I had the person in charge, though no one was really in charge, note on the invoice some of the damages, but he said to go on their website and fill out a form...I went to the website, no form, just a contact us, I called and that is what I was supposed to use, just take pictures of the damage and send it in, they will take care of it from there. Once I submitted my "claim" there was no response, I started the hound them, they came back and said it can take up to 90 days for their insurance to process it. As of writing this it's been well over 90 days and I'm still pressing them to take action. For all the damage to our furniture we will maybe get a couple hundred, if that. My wife's friend has a son that worked there and was told that actually the money doesn't come from insurance, it comes out of the movers paychecks. I'm not sure if this is true but this could have been avoided had I been aware of the lack of insurance coverage. If your moving an apartment or small amount of household goods, little or no insurance might be fine, but if your moving your entire household and have quality stuff ask detailed questions, don't be like me and get duped. I'm going to get little if any reimbursement and will be left with scratched furniture that was like new before they came along. Shop around, if you have to pay a little more for better its worth it. And remember to research insurance, if they talk to you about it they will go over it so fast your head will spin and it won't make sense. They will wait until everyone is there, ready to start moving, now your back is against the wall. PLAN AHEAD. If you use them, don't let them hold out for 90 + days to get you your money back for the damages like they have for me. This is not good business!!! UPDATE!!!!::: Unfortunately, as a result of writing a bad, but true review, I've been told by them they will make me wait even longer for reimbursement. I'm not sure how long they think I should wait. Ruthless!!!! read more

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Packing and Moving A Nightmare ! A local move to a smaller home , 8 miles , or approximately 15 min drive total distance between homes . #1. Packing scheduled day before move to begin at 0900. Packers showed up at 10:30 . Packed until 1:30. Stated they didn't bring enough boxes and would finish would finish the packing on moving day . I requested they go back to the office and get more boxes and finish packing , was informed at this time there was "no office ". The driver left a list of the specific box # needs that he assessed was needed to complete the packing of my home for the following day for driver who would be completing the packing on the following day . #2. Move day. Not here at 9:00 as agreed . Closer to an hour or more late . Did not bring boxes , did not bring anyone to pack as agreed . Formal living room group , cream colored fabric , not wrapped , movers carrying furniture , including lamps , with lamp shades and light bulbs still on lamp . This observation alarmed me and I walked out to truck and stated " this furniture has to be wrapped , you cannot load these lamps , they have to be packed . The lamps were removed and placed in the utility room of the house to be packed later . None of the furniture was shrink wrapped but instead some were covered with dirty moving pads . After loading the truck , the driver then drove the fully loaded truck across my beautifully landscaped front yard / irrigation system instead of taking a moment to accomplish an appropriate turn around in my driveway as others have effortlessly accomplished over the past 7 years ,including but not limited to fed ex, UPS, and multiple service providers . This Action was not logical and greatly alarmed me. I spoke to the driver about it later. During the moving of the first load my cream colored couch and love seat were both soiled in multiple areas from being dragged across the floor of the moving truck , unwrapped . A mirror frame was broken , broken lamp shade, broken lamp , damage to drawers of an armoire and a desk that were not wrapped so of course doors and drawers swung open, unprotected during the move along with a dented bottom drawer to my stainless steel fridge . The first load was unloaded with great difficulty . Two of the workers were diligent workers , in good physical condition making the best of their time . The other two were slower and did not coordinate as team members to be efficient with their time causing the unloading process to fall more on two members instead of four. There was a great level of difficulty and delay to get the armoire into the house until another person from a different crew stopped by and accomplished moving the piece rather quickly . It was at this time the driver notified me that they would only be able to get a second load , not a third one for the day . I immediately called the main number at Razorback Moving x3 . The first time I request packers and exhorted the listener ( assume it was Dave ) to send more crew if necessary , that we needed to complete the move . The second time I called I didn't get the answering machine , the third time it rang a couple of times and was disconnected , perhaps I had been blocked . I had to work the next day . I made arrangements to pay one of my adult children to take off work and let the movers onto the property at both the old and the new properties. The disorganization , unprofessional conduct , sloppiness and disregard for personal property makes me wander how they stay in business . I wanted to support our local economy by using someone local . I would not recommend using this Company , there is no accountability on any level and the manager would not answer or return my phone calls when problems arose . read more

Razorback Moving - Soiled couch - Movers Near Me - Rogers, Arkansas

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Deeply regret hiring this company. They had us sign a contract the day of, and did not explain that the insurance they carry pays per pound and was not enough to cover our refrigerator, which was badly dented in several places. The owner Dave assured us he would pay for the damaged doorframe, which he never did. Very disappointed in the lack of integrity. but you will pay the premium and it's Our refrigerator is so badly ruined. The owner Dave ghosted us for weeks after we filed the claim and then said our contract didn't supply adequate coverage. read more

Razorback Moving - Movers Near Me - Rogers, Arkansas

It doesn't get more unprofessional than Razorback Movers. Damaged furniture, unresponsive to any attempts to have the issue resolved, and a hidden BS policy that has them *think* they don't have to cover damages, or only pay cents on the dollar. That must be why they damage people's stuff so often. Because they know they don't have to do much, or anything, about it. Do yourself a favor, scroll down, read several similar bad reviews, then call Little Guys Movers! They are amazing! Razorback movers are a bunch of bozos. read more

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Horrible experience! Do not recommend using this company. Unprofessional and rude. This was our 6th move and we've never experienced such bad packing, loading, and lack of customer service. So much damage to our belongings and furniture. They put custom framed pictures in open boxes with garage items. No protective wrap On breakable items. Almost every single lamp we own was damaged or broken because not wrapped/packed properly. They couldn't even fit all of our stuff on the truck (which I called out earlier in the day and was told "ma'am we've been doing this for years and was basically dismissed." Then come 5 pm when it wouldn't fit, they had the audacity to tell me the three pieces of furniture sitting in my driveway would have to go in my car. I could go on and on, but there isn't enough room to list all the things they did wrong. The owner told us upon delivery at our new home, "don't worry we'll take care of everything and make it right". We had a 20+ page claim and boy he turned into a first rate condescending jerk real fast. We ended up not filing the claim and paying for repairs and replacements out of pocket. We were so over it and just wanted to be done with these incompetent fools. How they're still in business is beyond us. read more

Absolutely garbage company. They will tell you that they're going to show up at a certain time, will never show up, will have someone else at a different moving company call you to say they may be able to show up, and then will not answer your phone calls or any sort of attempt to contact them. Do not use this company unless you really do not want to move. read more

Moved us from NW AR to Las Vegas in 2015, minus 2 large kitchen boxes, which they promised to deliver on their next trip to Nevada : "we come here often." 3 years later, and they still have my 2 boxes, which they promised to carefully label and keep safe for us. We offered to come get them ourselves, but after 3 years of trying, we now give up. Most of the things in the boxes have obviously been replaced, but my grandmother's china plates will be forever missed. We're heartsick. Don't trust these people to do the right thing. read more

Original communication was positive - they responded to my request to book them quickly and offered me a quote on the same day. Once I booked them, however, everything went downhill. I never received any paperwork or notice of what time the movers would be there day of. I had to call the morning of our move to follow up and after an hour or so received a call from one of the movers that they would be there in 45 minutes. There were 4 men and they worked quickly and with a positive attitude. When it came time to pay, I was informed that only cash or a cashier's check would be accepted and that this info was in the contract. I can only assume it was in the contract I NEVER RECEIVED. So, I had to run to the bank for a cashier's check of $4K+, which is quite a bit of money when you aren't expecting it. It was a waste of everyone's time. While all of that was an inconvenience, it was still a lot easier than moving it all myself. I then ran into similar communication issues for day of delivery. They were supposed to arrive by noon. They didn't show up. I texted multiple times and then received a phone call around 3pm that they weren't going to be able to make it, but they could come first thing in the morning - 8/9am. They didn't arrive until 12:30. They worked hard to move our things up 3 flights of stairs, but the communication was AWFUL. Also, in the process of unloading it turned out that the first set of movers did a terrible job packing and some of our things were damaged. Primarily my brand new washer had a 6 inch gash across the front. I also noticed that my empty propane tank was missing. When I mentioned it to the mover, he gave me $50 to replace it. In the coming days of unpacking we realized that a few of our things had been misplaced. The first set of movers removed the legs from my bedframe and I haven't seen them since. I later tried to call the company to communicate this and never heard back. I'm still trying to get a receipt from them so I can submit to my company for reimbursement. Overall: good price, but not for the hassle and complete lack of communication. Would not recommend. read more

Edit - After getting a call and email from the owner of Razorback Movers, Dave, explaining to me, that he was over booked, and sent another company to move my items. He wanted this post removed. If you read other reviews of Razorback, you will find they have the same problems. Razorback also has no problem turning your personal info over to other moving companies, like, Al with All My Brothers Movers that have a terrible reputation. If your looking for methheads to move your stuff, and break it, with no compensation from the owner, then All My Brothers Movers is the place for you. After calling and setting up everything with Razorback Movers, and having Razorback call me 3 times the week of the move to confirm with me, moving was scheduled, including the afternoon before moving was scheduled. The day of moving, no movers showed up on time, 9am, an hour after they were supposed to start, the owner of All My Brother's moving , Al, called and said Razorback was over booked, and was going to send Al's moving crew. Around 2pm, the moving crew/methheads finally showed up. After they loaded all of my items, and closed the door to the moving truck, they proceeded to tell me, that they are not supposed to move TVs without moving boxes, but they double wrapped and blanketed them so they will be fine. Arrived at the new house, the movers/methheads, unload my TVs, and unwrap them, they set the broken TV facing the wall to try to hide the damage, then after I showed the guys who just unwrapped my TV they acted surprised it was broken. After breaking my 65 inch 4k smart TV during the move, because the methheads were climbing and stepping all over our items in the truck. The owner of Razorback Moving, Al, was rude, and unhelpful, and told me my less than 1year old TV was worth .60 cents a pound, and he would send an insurance adjuster to figure it out. 2 weeks later, and nothing has been done, no phone calls returned. Beware of Razorback Movers, they have no problem sending your info to other terrible moving companies, who represent themselves as a sub for Razorback. read more

Razorback Moving - Movers Near Me - Rogers, Arkansas

Razorback Moving Rogers 9/5/21 You moved our daughter from Rogers to Louisiana, Missouri in Mid July. You charged $18,100 to pack and unpack her. There were 6 or 7 guys in your crew and about 1/2 of them walked off the job and returned to Rogers about noon the day they arrived, leaving 3 to complete the move. 2 men and a 14yr old son remained until 5pm. The unpacking was not done and things were left all over the house and garage in the boxes. One bed was left in pieces and not reassembed. You billed for packing and unpacking. Tracy said one truck contained items from her storage sheds in Rogers that were to be taken to Hannibal, Mo. storage sheds. The work crew denied this and refused and unloaded it in the 2 stall garage completely filling it. She said she discussed it with you but the moving crew denied it. You did haul her 2nd car back on a trailer. 2 men remained and one's 14yr old son until 5pm. They stayed trying to do their job the best they could. The weather was so hot. They left at 5. It is 300 miles back to Rogers. I respect them for trying to complete the job the best they could. My wife dealt with you and she won't call and ask for a partial refund, so I am sending this. I feel a $4000 refund would be appropriate. If you send any , send it to us because Tracy never paid us a dime for total support from Feb 2021 until August 2021, as she has done so many times before. You did not treat us right and did not honor the agreement. Over half the crew walked off the job and I assume you didn't pay them, leaving money for a refund to us. .No response as of 11/25/21. AVOID THIS COMPANY IN ROGERS. read more

The worst experience ever. They broke a chair taped it with moving tape and did not tell us. They wanted to give us $20 for an expensive wooden dining room chair they say they are insured and bonded but they are not fully insured and bonded if $20 was all they could give us for a broken chair. They lie and are unprofessional. They also hooked up our dryer and washing machine and it was leaking all over the floor read more

They were very helpful and it was hard work moving a huge hot tub into a deck! They did a good job and were pleasant and nice!

I don't know how this company remains in business!!! I spoke to three other friends after the incident I had with them yesterday and every one of them said razorback did the same thing to them. No call, no show. Not even a call to acknowledge their mistake to apologize...absolutely zero communication from this company. If you're expecting to actually get moved do not rely on razorback! They'll just leave you high and dry without even a phone call to notify you. I booked them a month ago to move me out yesterday. We schedule a 9am arrival time and I even called them on Wednesday to confirm the date, time and location. I was guaranteed by the owner of the company they would be there. 9 rolls around, 9:30, still no show and no call...finally I call all 8 of their locations around the a country multiple times and no one answered. Finally at 10:30 I'm contacted by someone who says they're trying to help razorback out and then can get to me in a couple of hours. They never showed up either, so my 64 year old dad (who had a heart attack a month ago) and I had to move my stuff out of a 3rd floor apartment with no elevator because I had to be out by a certain date in order to not incur any penalties. This company has absolutely no business being around! Locally owned or not they have zero respect for their customers. I'm just in complete shock this company is even in business if this is how they handle things. My advice to anyone looking to hire razorback...DON'T DO IT. read more

DO NOT USE RAZORBACK MOVERS! If you have nice furniture, DO NOT USE RAZORBACK MOVERS. They will REFUSE TO PAY FOR DAMAGE. They damaged a very expensive dining room table of ours during the move, and although they did come out and look at it, they could not fix it. When I found a furniture repair shop that we have used in the past, the repair shop required payment up front because Razorback movers owed them for jobs completed in the past in which they NEVER PAID. Although they are required by law to offer insurance for damaged items at a rate of $0.60 / lb, they couldn't fix it, and offered no means to repair the damage they caused. If you want a quick and sloppy move, then these are the guys for you. But if you value your possessions then I would use a more reputable moving company! Funny, here's a very poorly written article that they posted on their own website stating that this is the law, but obviously they don't follow the law. Given the fact that they have turned off their Reviews on Facebook, it is obvious that they do not want you to see what customers really say about them. So remember, DON'T USE RAZORBACK MOVERS. http://razorbackmoving.com/moversrogersar/moving-damage-what-moving-companies-legally-have-to-offer-you-before-you-move/ read more

Do not use this moving company! They flooded our house and tore up our fridge and other items. Owner said he would pay for damages but now will not take our calls. read more

DO NOT USE THEM! Hired them to move us from Fayetteville to Bentonville. They hooked up our refrigerator but did not tighten the water line completely. Water leaked into the walls for a week and when I called them, the person that answered the phone said he had to contact the owner of the company. He later called back telling me that they would not be covering any damages and that the owner would not be calling me... Your employees cause thousands of dollars worth of damage and you can't even pick up the phone? read more

Razorback Moving - Damage caused my razorback movers - Movers Near Me - Rogers, Arkansas

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Well David, I didn't realize I had to stand in an electrical storm to oversee your movers doing the job they were paid to do professionally. Just like you, I do not control the weather; however, there is no excuse for how they threw my expensive items into the second storage unit. And, the movers I hired here hadn't touched one single thing when I saw what your company did so the better thing to do here is apologize instead of putting blame on me or another company. If you were indeed there, then you should be ashamed of how you left things. I have pictures to prove the hideous nature in which your company left it. The pieces I entrusted you to pack were not. I can't tell you how many things I have found broken in the boxes in addition to what was obvious in the storage units. The lack of common sense lies with me in regards to using you as a moving company. I don't think I would continue to push me on this as I have plenty of pictures to prove the damages before the other movers touched anything Shame on you for not trying to make things right. I see a pattern on here of you placing fault with the customer. You're in the service industry, you're supposed to work with the paying customer, not against. read more

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This company backed over our neighbor's mailbox and has refused to pay for the damages. Customers beware. You will be hard-pressed to get these people to make good on their word if something goes wrong while they are on your property. read more

So far not impressed. Had a move scheduled for this morning and no show/ no call and no one answering phones at any location.

Four young people arrived at our door on time with a 26' truck. They worked hard all day and had great attitudes! The price was right and I will definitely use them and recommended them. Thank you Andrew, Daniel, Don and Jennifer you were awesome and careful and fun! Molly, Bob and Finney Rogers, AR read more

Service is unacceptable. We hired 2 people to come help move our stuff only to find out that they never showed up. After calling them a few times they said they were running 30 minutes late, then 60 minutes, and then they stopped answering our calls. Never showed up. read more

If you are like me and don't have any idea where to start on who you should use for a moving company, you probably just googled "NWA Movers" and went from there. You might have found Razorback Moving & Storage. To be honest, there's not a lot of info on most of the moving companies in our area and most reviews are at least a year old. So I wanted to write a review that was more recent. Let me be clear - Do not use Razorback Moving & Storage under any circumstance. If you look at their website, it will look like they have multiple locations across Northwest Arkansas. This is not true - it's a lie. There are multiple phone numbers, but they all redirect to one person - Dave. Let me tell you how I know this for certain. I called the "Bentonville" office and spoke with Dave about a month ago. I booked a crew of 3 guys and 1 truck for Friday July 30th. I took off work so I could be there. As part of the initial setup, Dave and I texted some information back and forth after our phone call. I was told Dave would call me on Thursday July 29th to confirm the appointment. I did not receive a call, but I did text him and asked for confirmation that they would be there on 7/30. He replied and said yes - they would be there at 9am. So on 7/30 at 9am, I had not received a call or anything so I decided to call the Bentonville office. Even though I was calling within office hours, nobody answered. No big deal - I understand that an office might be busy. So I called Dave (from the number he texted me with) but there was no answer there either. So I decided to send Dave a text and ask for an update on their arrival time. Probably about 10:00, I decided to call the Bentonville office again and again, I received no answer. I have yet to receive any text or call from Dave either. I called Dave again and still got no answer. So then I thought - well I will call the other offices in NWA and at least talk to somebody with this company. I called the Rogers office and there was no answer. I called the Springdale office and there was no answer. I called the Fayetteville office and there was no answer. I called Dave again multiple times. I texted him multiple times. No responses from anywhere. So I go back to their website and found a physical address for the Bentonville location. I drove over there but get this - it's not actually there. The physical location is where the new Walmart Home Office is being built. Let me be clear - there is no Bentonville physical location. It's dirt. So then I thought well maybe the Bentonville office is working out of the Rogers office for the time being. So I head over to the physical address listed for the Rogers office and it's just a random house in a random residential neighborhood. I was dumbfounded. Someone happened to be walking out of the house so I asked if he knew anything about this place being a moving company and he said "No, but I get that all the time." So at this point, I realize this company is essentially a scam. Or at best, it is actively misrepresenting itself. I called Dave about 6 or 7 more times in a row and he started sending my calls directly to voicemail rather than letting them ring out. So at this point I know he knows I'm calling - he's just choosing not to answer. I tried calling all of the "offices" in Northwest Arkansas a few more times but none of them ever answered. So not only was Razorback Moving a no show with no call or explanation, but this company is actively misrepresenting themselves as much more legitimate than they really are. Please do not use this company. As you may know, it is very difficult to book movers (you need to do it about a month in advance). And when you find out on the day of your move that the company is not going to follow through on its commitment to you, it puts you in an impossible situation of trying to get another mover to move your stuff on next to zero notice. Luckily we were able to do so but I don't want anyone reading this to be in that situation like we were. And if you are wondering, no, Dave never reached out to me - not later that day, the next day, never. He just completely ghosted my wife and I and left us hanging. Luckily we had not sent them any money or anything. So honestly, I'm not sure what they even gain from doing what they did to my wife and I, but it seems to be a pattern nonetheless. Do not use this company. You would be better off renting a UHaul and moving your things yourself. read more

I used this company specifically to move my 100 year old upright piano that weighs approximately a million pounds. I was extremely nervous but shouldn't have been...these guys are pros! They were able to back the truck right up to the front porch and extend a ramp over the stairs. I was concerned about getting the piano into the new place, because the screen door had a piece of hardware that jutted out into the entryway (and it was already a tight fit) but they expertly maneuvered around it. I would absolutely use them again! read more

I got stood up on the day of my move by another company. I called Razorback afterward and they got me a kick ass moving crew less than 2 hours later on a Sunday! Today at noon I had no movers, right now at 3 PM my new house is all moved in and ready to go! Kenny and his team were super professional and cared a lot more about my stuff than even I did. Really fast and efficient. Great experience! Definitely will use them in the future and recommend them to EVERYONE! read more

So when one drives away with the rolling door not properly closed you just run away from your responsibility? As a mover you take temporarily possession of one's furniture...so as mover you are responsible for what happens from the moment you touch it till the moment all is delivered. When only a part is delivered than you better accept your responsibilities t hat clearly does not happen with Razorback movers. read more

I am extremely disappointed with this company. They came highly recommended however the service that was provided was extremely poor. I bought brand new furniture just a few months ago, I hired Razorback Moving to move my 1750 Sqft house within 5 miles of my new house. I had most items packed in storage bins and boxes. The movers damaged every single piece of furniture in my house. They even threw away a sofa table that they destroyed without even letting me know about it. I found the table broken beyond repair in the trash. My dining room table was one of the pieces of furniture that was brand new and they dropped it gauging 3 huge chunks of wood from the table top. They did not take the legs off of the table so when they were moving it, they sat stuff on the table and then pushed the table which resulted in the legs becoming loose and splitting the wood around the bottom of the table top where the legs connect. They broke 2 of the hooks off of my coat rack. Then when they put the coat rack in my new house, they made sure they put the broken side against the wall to hide the damage. To this day, we still haven't found the hooks that were on the coat rack. They destroyed the evidence so they can deny responsibility. The living room furniture was also new, they packed something against back of the living room chair resulting in the fabric having a permanent indention. The bedroom suite, also brand new, they damaged the nightstands, by chipping the top of them. The dresser they did not cover so they sat stuff on the top of it and scratched the finish off of the dresser. We have a platform bed with drawer around the sides and at the foot of the bed. Instead of taking the bed completely apart, the movers just removed the drawers and detached the headboard from the frame and slid the frame out of the house. This caused the frame to be unstable and also scratched the finish on the frame. They also chipped the base of the headboard while loading onto the truck. I have 3 decorative metal trunks. They smashed the trunks causing the metal to be dented. I also have a metal workbench that I bought from Sam's Club just a couple of weeks prior to the move, they slammed it against the side of the truck denting the front of it. We have a huge 4 piece desk that they damaged the surface of the desk by not covering it during the move as well as the overhead cabinets. They shoved the 2 wheel hand dolly into the front of the cabinets, scratching it as well. Attached are some of the pictures from the damage this company caused. They sent out 4 movers and took over 9.5 hours to move 1750 Sqft and they did not move everything, we still had to spend a full day moving the rest of the stuff. Also, they showed up an hour and half late. I had to push the closing of the house back due to them showing up late. Then when we went to close on the house, it took a little longer than expected so the movers had about an hour and half break before we got back to let them in the new house. I still paid Razorback Moving for that hour that their movers were sitting in my new driveway doing nothing. I truly would not have cared to pay them for that hour of them sitting had they not damaged EVERY SINGLE PIECE OF NEW FURNITURE in my house! I also paid Razorback Moving around $1,500 for them to damage my items. Since then I have contacted them to get them to take care of the damaged property, they demanded photos of the items, so I sent them to them. They are claiming 1) They have not gotten the photos and 2) They are not able to open the photos. It is truly delay/stall tactics to hopefully not have to pay for the damage they caused to our property. Since this I have also learned that Razorback Moving is notorious for damaging others belongings. I have a co-worker that Razorback Moving moved her family and they cause damaged to a hand carved leg on a $10,000 bar in their house. They drug the bar across the floor which sheared the hand carved leg off of the bar. I would highly advise anyone to find a different moving company if you want to protect your valuables. read more

Worst moving experience!!! I called 2 weeks in advance to schedule. Set up time for 1. I called every 15 minutes until 4 o'clock . Never heard from them. There was no way I could give less than 1 star. Unprofessional. Do not use! read more

The guys doing the move were ok, but when it came time to pay for the service, the owner changed the price on us. We were charged $115 an hour, which is not the price we received when the move was setup, which is more than their online quoted price for 4 men and 2 trucks. We setup the move online to receive the 10% discount and we used 3 men and a truck, which is quoted at $89.00 per hour. I requested someone to come out to give the free estimate after setting up online, but was told because we had everything packed up and there was nothing for the movers to do but load and unload the truck that we did not need anyone to come out. read more

We employed these movers in early June. After our original mover backed out of the scheduled move less than a week before closing of our sold home, Razorback agreed to do the job. They showed up and completed the move as scheduled. We thought they had come through for us. 7 weeks later, when we retrieved our belongings from storage after we had closed on our purchased home, we discovered to our horror that literally ALL of our furniture was damaged or destroyed. It was unbelievable to level of carnage; they absolutely destroyed our property. What they did was absolutely depraved as if their employees were high or possessed like a rock band trashing a hotel room. There is no way to reconcile their marketing spiel presented on their website and the results we experience other than with the word fraud, out right FRAUD. read more

I had to give them 1 star because it won't allow me to give them no stars. Do not hire this moving company! We have been stranded in this empty house for almost 4 hours! No one has showed up and no one will answer the phone. Worst moving day ever! read more

Worst moving experience ever. They didn't latch the rolling door on the truck and my furniture flew out while driving. Owner won't return call to pay for damages. I guess I'm supposed to just be happy to have the broken pieces back and them not pay for the damages. read more