Well my salesman made it happen ! Without Felix I would not own the MB in my driveway. 2 weeks…read moreand 4 trips to the dealership and we are now happy owners! Felix did an amazing job even when he had others putting restrictions on him. Felix came thru under extreme static from both sides and certainty not much of a reward. Felix gets 3 gold stars for his professionalism and HE MADE IT HAPPEN! We got a good and fair deal that was full of hurdles both expected and unexpected. Though we took different paths to get to a fair deal MB of WC and I completed the sale with smiles and hand shakes.

I would not recommend going to this dealership to purchase a vehicle. While my sales guy was nice,…read moreI didn't feel great about my purchase after it was all said and done. I felt rushed out after completing my financial documents. I did not get the full Mercedes Benz courtesy experience. If my dealership in Orlando had this vehicle for purchase, I would have returned back where I purchased my first Benz. I now know that every Mercedes Benz Dealership is different. If you are looking to purchase a new vehicle, go somewhere else. This is not the place.

Our 2009 car completely died on July 31st. That afternoon, we called and spoke with Kush Patel at…read moreToyota Wesley Chapel about a car I had seen on Autotrader. That car had sold - but - Kush got us one just like it and at a fantastic price that kept us on budget. We did most of the paperwork from home that night. When we came in the next day on the 1st- we were driving our new car home in less than an hour. If you need a new car - KUSH PATEL is the absolute best!! Knowledgeable, efficient, honest, kind, all the things. The whole crew (Ali Haydoura in finance/ Larry from service/ Arri from the floor - everyone) went above and beyond for us and we really appreciated it. We love our 2026 Corolla and highly recommend Wesley Chapel Toyota.

I went in expecting nothing based on my conversations with other dealerships. As apprehensive as I…read morewas, the salesman, Kwon explained the approach of Wesley Chapel Toyota which was refreshing. He is the best salesman I have ever encountered. We found the process to be enjoyable (really!) and when he finished agreeing on a vehicle we were passed to Matt in finance. Matt did a great job of explaining our options and helping us determine the loan we were comfortable with. Wesley Chapel Toyota is wonderful!

I was scheduled for a recall repair on my Lexus GSF 2019. When I arrived, Veron Liburd met with me…read moreand advised that the part hadn't been ordered, so there would be a one day wait. I was disappointed but not discouraged. Veron was able to get me a loaner vehicle, which was fairly new with low milage. The car was repaired the next day. Veron went the extra mile and provided a full detail to my vehicle. That car has never been cleaned like that! I was so impressed that I would return just for detailing. But I know it's probably more than I want to pay. The level of service that I received by Veron and the Lexus team was amazing! If you are able to choose Veron Liburd, you won't be disappointed. He takes customer service very serious. Blessings

When you have lived long enough, you really understand the differences between poor, mediocre,…read moregood, and excellent service. Lexus of Wesley Chapel goes the extra mile to ensure their customers receive excellent care. Being treated kindly and meeting your vehicle's needs efficiently is expected and provided here. This is where Lexus of Wesley Chapel stands apart from all the other high line vehicle dealers I've encountered all over the country: Most importantly, they do not haggle you to buy unnecessary car services. It's nauseating to watch many dealers try to create fear by pushing unnecessary services that a well made vehicle simply does not need. They are transparent. Second, they have a Hospitality Cafe complete with friendly baristas, an extensive drink menu, pastries, snacks, and more. Anything here is free for customers. Yes, most dealerships offer some kind of complimentary refreshments but let me emphasize that this cafe is better than Starbucks. Next, in their well maintained bathrooms, they offer mouthwash for after your coffee drink. These amenities are the little touches that set them apart. Finally, another thing that makes them different, they do not annoy their customers with repetitive texts and emails about the same things over and over, only reaching out when necessary. If you are looking for somewhere to service your Lexus or buy into the Lexus family, this is the place. In a world where customer service is rapidly dying, Wesley Chapel Lexus continues to stand out and subtly set themselves apart from the rest. Bravo!

The owner Dannieal is awesome. She's very easy to work with, not the least bit pushy and runs a…read morenice clean car lot with quality vehicles. Not the least bit a typical predatory used car lot like many in the area are. I highly recommend purchasing a car here!

Sold me a truck that has damage so severe it can't be fixed at all. It's undrivable after 2 months…read morebecause the frame is broke. The sales woman, Danielle, admitted outright that she knew the frame was irreparable before selling it to me. I asked if she was going to make any effort to make it right by buying it back or even taking it back as a trade in towards another vehicle ( after allowing my mechanic to check a new one out, of course.) She basically laughed at the suggestion and hung up the phone.

Jesse @ New Port Richy and the entire staff is fabulous! We looked for the car we wanted for quite…read moresome time and found the best vehicle, options, and price with this group. The staff was so kind and helpful, the buying experience was more like visiting friends than haggling for price. They really work to build a relationship with their customer. So, if you're in the market, they may be your source. Check them out - but ask for Jesse!

I had a great time being with Aram while car shopping. He showed professional, he was knowledgeable…read moreon all the cars, and showed kindness.

I brought our truck in for oil change and check up. Staff was very friendly even with being busy…read more Once it was our turn, the staff listened and took the truck off for the oil change and check up. We dropped it off as we had errand to run. After a little bit, we received a phone call giving the update and any advice for needed work. No one tried to up sell or was pushy. Soon we were back to pick it up. They did a great job. I will be back again.

I -purchased my new 2025 Jeep Grand Cherokee L through this dealership. most of the process was…read morecompleted on-line with Caleb, who was very personable and efficient. My in-person visit was just as pleasant. I have had a lot of experiences buying new cars, some okay, and some bad. This by far was the most efficient and pleasant experience. I did not have any issues when I arrived. They were honest, and they did not try any upsell or tried to change the terms we agreed to on-line. All of the staff was helpful and pleasant. Again, Caleb my salesperson was great and I would refer him to others. I really appreciate their honesty and the fact that they did not try to change anything after our on-line dealings. That is rare among car dealers.

I purchased a mini cooper from these guys and the process was flawless…read more I traveled 3 1/2 hours from Jacksonville, Fl. After a long drive they had me in and out in an hour. The entire staff was very friendly and professional. I would definitely consider this dealership if you want 5 star service.

Spoke with Cher about one of their Ford Lightnings for sale. Tried to get her to work a deal thru…read moretext, but she said I would have to visit. I advised her I'm in Lutz Florida which is about an hour out and that didn't matter. We went back and fourth and she said she has a private buyer for trade-ins, so it would be best to stop by. That piqued my interest seeing that would help get more money for their truck. On Saturday 3/21/2026, I messaged her advising I was able to stop in. As I I mentioned before I'm an hour out. She wished me a happy birthday and even said when would have balloons for me. I show up and I'm greeted by Wayne. He asked me who I was there for, I told him Cher. He asked what vehicle I was there to see. Had me sit at his desk while he called Cher. She didn't answer, so he went to get her. He was gone for 5 minutes and returns to tell me the truck I was there for sold that morning. Now I told Cher I used to sell cars, but you don't have to be a salesman to see a clear bait and switch. He immediately offered the other two Lightning and I said no thank you got up, shook his hand and left. I messaged Cher as I was in my car ready to leave and she didn't apologize for not having the truck, but again let me know about the other trucks they had. I told her I didn't come for the bait and switch and I have not heard back from her yet. I wasted over two hours just in driving. If the dealership was closer, I probably wouldn't be as upset, but this was ridiculous. My experience here at Spring Hill Ford is one if the many reasons people hate going to the dealership. For Cher to do that, knowing I was a car salesman really shows they do not care what they do, just as long as they get you in. I will not be doing business with Spring Hill Ford. 3/21/26, 3/22/26, 3/23/26, 3/24/26 UPDATE:- Listing I mentioned. Still shows it is for sale: https://www.fordspringhill.com/inventory/certified-used-2025-ford-f-150-lightning-xlt-awd-4-door-crew-cab-short-bed-truck-1ftvw3lk5swg05022/ 3/27/26 UPDATE:- I have not been on since my last post on 3/24/26. I just checked and the truck has finally been removed.

Service and transparency was great, timeline was as promised and Gary's flexibility saved me…read morehundreds. Got my pads and rotors replaced here and will definitely return for my service needs and refer to anybody who asks.

I have been going to this auto repair with my cousins car for 4.5 yrs now and the honesty of the…read moreowner and the way they really looked the car over before the purchase Then after purchase we have only gone to him for any repairs. the car is still running amazing and has over 150k this is the best place to go for all our car issues. You can trust this auto shop with all your needs they never try to take advantage of you. Thank you for still having integrity