I am so impressed with the professionalism and dedication that Chad has with his customers. He is…read moregenuinely an honest and professional salesman. My purchase was seamless. He made the whole process easy and efficient. I test-drove the Kia before purchasing, and it was immaculate inside and out. He went above and beyond to ensure I was happy with my purchase. I even lost the temp tag, and he went to find it. You don't find customer service like that. I highly recommend Carmart!

Great crew. Excellent service and sales department! Will return for service and my next vehicle…read morepurchase

Amazing service with us every step of the way, helped us get the very best possible deal on my new…read more2026 Sierra elevation, Dane was exceptional, taking care of me and every concern or question I may have had THANK YOU

I brought our truck in for oil change and check up. Staff was very friendly even with being busy…read more Once it was our turn, the staff listened and took the truck off for the oil change and check up. We dropped it off as we had errand to run. After a little bit, we received a phone call giving the update and any advice for needed work. No one tried to up sell or was pushy. Soon we were back to pick it up. They did a great job. I will be back again.

Condescending and unprofessional attitude. I brought my Dodge Ram 2021 in for service and after…read morecompletion of work Scott advisor saw that I had been overcharged. He notified Gene who i believe is the service manager in that particular office. Scott called out to him twice to get his attention and when Gene finally responded, he seemed to be anode. He then took the paperwork carried it to his desk - came back and threw the papers down on Scott's desk in front of me. Not only did he do this once but twice. Their slogan is "everybody gets treated as family." The treatment I received by Gene was disrespectful. Even on this very day I had just spent $897.57 . I am a retired Marine Combat veteran who understands something about respect and professionalism. You can't treat customers anyway you want to and expect them to return. i have taken my business elsewhere. I also left a message for the Service manager John Whittaker to contact me about the situation...never heard from him. I thankful that I am now somewhere the utmost respect is shown towards it's customers. The reason I wrote this review is because I have been getting emails and 15% off any service to come back to Jim Browne. They didn't have the courtesy to respond to my request to contact me, now they want me to come back and spend money. "I will NEVER return to Jim Browne Dade City for anything.

I just had my vehicle there for insurance body work , the fixed the damage and even polished my…read morefront headlights. The headlights were above and beyond what they were supposed to fix. I would recommend the body shop.

Jarett needs to remove the Quick Lane Express signs, no way a oil change should take over an hour…read moreand a half, bullshit!

My boyfriend and I had an awesome experience at this dealership. We were helped by Baja (Cristian)…read moreand Jaryd, both of whom handled our purchase, questions, and concerns with the utmost kindness and professionalism. This place was a breath of fresh air compared to other dealerships we visited previously, it was low pressure, and we left happy (and with a new car)! We can't thank them enough, and we are extremely appreciative to Maus for hiring the right people for the job.

It looks like dealership's reviews need some major updating. STAY AWAY FROM THIS DEALERSHIP! (Both…read more sales AND service). While my wife and I were considering purchasing a Nissan, (and we were not in the market right at that moment), one salesman quickly became two, and the two then became THREE, all ganging up on me, all acting like they were my new best friends, saying "We really would like to see you in a new car.," flattering me and trying to charm me into giving them a yes, all while they were trying to pit me against my wife. A TOTAL TURNOFF. I don't need three people trying to convince me to make a purchase, especially threeA desperate sales people. (I say this from he point of view of having been in sales myself, so I knew their game.) But the service department was even worse. On two separate occasions, they attempted to bully her into getting additional, very expensive service that her car did not need. She was very suspicious because they were very pushy about it, so she took her care for a second opinion at Complete Automotive, a company that has a superior rating with Yelp and will not offer a service that a car does not need. They agreed that Maus was playing games with her. On another occasion, my wife wanted one thing done for service that only an authorized dealership would be able to do. I don't know exactly what was involved in it, but while doing their work, they came up with a list of numerous additional items that they said needed to be serviced, totalling around $6000. When she refused, the woman working with her became snide and pushy, and gave he an entire list of all that needed to be done, then insisted that my wife sign each item stating that she was refusing the service, WORSE, the woman told her that they would not return my wife's keys until she signed the papers. YOU CAN'T MAKE THIS STUFF UP! The commercials make the owner of this dealership look like the nice guy next door, but it all starts at the top. We noticed this type of behavior at BOTH of their stores, one in Brooksville the other in Pasco County. If he has true integrity (which I doubt), he would fire EVERYONE at his stores, from sales managers, to sales, to service managers and service workers and start from scratch. It would be great business decision and good for PR, but when has this dealership ever had integrity? STAY AWAY FROM MAUS!

My car broke down yesterday, I heard about Johnny on the spot from a friend, so I called and got…read moreprompt response and my car towed to my service center at a reasonable cost. Thanks Johnny for great service in a timely manner!

AAA left me stranded for two days talking to robots johnny on the spot came out within 20 minutes…read moreof the call picked me up at home carried me back to the car and proceeded to get it out of stuck park and getr me on the road again without a tow for an extreamly reasonable price no muss no fuss inshort he helped an old creaky vet out when others wouldnt come or didnt care and that kind of service is worth gold in these days of greed and angst the man is just starting out and trying to feed his family and still will help others beypond the call of his work great guy you wont go wrong calling him 813-843-1062