I contacted Chris, he immediately replied. He had some great suggestions to keep my refrigerator…read moreworking, and asked me to send a video of the problem. It is wonderful to find someone so responsive and helpful. Thank you, Chris, Paul.

I would give more stars if possible, we have used Chris for several appliance repairs. He is always…read morereliable and does an outstanding job! He has given us guidance to save the lives of our appliances as well as how to care for them. He is such an articulate young man with a wealth of knowledge about all types of home appliances. His fees are reasonable, and work is timely and efficient. I highly recommend Chris and C and I Appliance Repair.

Our washer had a leak in the drain hose. We were able to call and get a same day appointment!…read moreOur stackable washer & dryer are in a really tight spot. Joe was great and found the issue with the washer, along with a bad electrical cord on the dryer. Saved us from a potential fire.

You have to be really lucky to get your money's worth from this company. Joe came out last Friday…read moreto look at our dryer. He had estimated that the $120 trip charge would cover the cost of repair, but when he arrived he told us it wasn't worth fixing. I figured since we were paying for the trip anyway I would ask him to look at our washing machine or refrigerator. He said he charges $50 extra for each appliance he looks at. I had the parts the refrigerator needed, but he said he would only install parts we bought from him. You might be lucky enough to get your money's worth from this company, but I wouldn't count on it.

I have purchased many items at B and B Outlet and very please of their products that I have…read morepurchased. Not only have I like the products of items I have purchase in the past, I like the prices too. I will be a customer in the future and a happy customer.

Came here for a washer and dryer. Got a set for $295. Great condition. The gentleman helped us load…read moreit, gave us the vent hose for the dryer, and the clamps. Comes with a 30 day warranty. Very fast and easy process. Very good experience

ABS did a great job at a reasonable price. I highly recommend them. Left area clean and was a…read moreprofessional.

Highly recommend this company!!! Returned my call and got me scheduled quickly! Super nice and no…read morehidden charges ... very upfront and honest ... they will be my repair guys from here on out !!!

UPDATE: Rick, their customer service manager called me in regards to this review no more than 15…read moreminutes after I posted it. He said it was a communication breakdown between Whirlpool and Cannon's where Whirlpool online refers a client out to a service company but doesn't clarify the cost of the service call. He said he would refund my service fee. Big thanks to Rick for helping me in this matter. I will retract my BBB complaint. ____________________________________________________________________________________ This company is a farce. Stay far and away. Technician was as friendly as a rattlesnake. Performed no work over the course of the 10 minutes he spent at my house and charged me $85 for the privilege. No one at this company warned me the service call would be $85. Simply unacceptable. Below is the contents of my BBB complaint on this scam of a company: "I was connected with Cannon's Appliance Service through the Whirlpool website on 7/5/16. I was trying to get my dishwasher repaired as it has two indicator LEDs that aren't working. My dishwasher is indeed out of warranty. When technician arrived, he was completely unfriendly and didn't even introduce himself or the company was representing, he just walked in. He opened the dishwasher door and matched the serial number with the one he had on the paperwork. Then he told me he would have to repair the entire control board and that the price would be so much I would be better off to just buy a new dishwasher. He went out to the car to get the part number and the actual cost. When he came back in he said it would be $156.09 for the part and $125.00 for the labor. With tax figured in the total would have been $300.76! I, of course, told him there was no way I could justify that amount of money and I would just live with it. It was at this point he told me it would be $85 just for coming out and spending no more than 10 minutes at my house. He barely spent 5 minutes inside! I called their customer service department and Amanda answered. I told her their technician just left my house and charged me $85 for doing nothing over the course of 10 minutes. She began to argue with me first by saying she didn't even know which technician was at my house. I of course told her I didn't either as he never introduced himself. I told her I would never have had them come to repair my dishwasher if I had known it would be $85 just for the diagnosis. She continued arguing by saying she had tried to call me on 7/5/16 which was a blatant lie as I had no call received or missed from their number on the 5th. If she had called and I didn't answer she could have left a voicemail, which she didn't. She then told me the technician should have called and told me how much it was going to be. Again, this never happened. However, this very same Amanda called about a half an hour before the nameless technician arrived just to make sure I was home, but she never once mentioned the price. This is unacceptable. I'm out $85 for absolutely nothing. The technician spent 5 minutes in my house and another 5 minutes out in the service van looking up parts. No one did their due diligence of warning me how much the service call would be, so I had no choice but to pay the $85 on the spot. Amanda, of course, said she'd forward my complaint to the service manager, who I assume will only continue to make excuses and tell lies. I want my money back and I want no one to get taken advantage of again by this scam of a company."

We used them for years. We won't use them anymore for anything. If they don't care enough about…read morethose who put food on the table how are they gonna care about your average Joe

We had been having our Jennaire Grill/range with the timer sometimes just going off and had to…read moremanually turn it off. Then one day it went off and would not shut down. After a couple hours waiting and pushing the stop button, we cut the power to it off. We love our indoor range / grill and use it often. We called Mr Appliance and they sent a technician out in a few hours. Ronald came when we were told he would. They even texted us when he was in route and included a picture of him. Nice. He was very friendly, masked and with shoe coverings. He quickly found that the main circuit board was bad. Since the range is 20 years old, and had seen a lot of pancakes, omelettes, steaks and the like, no surprise. But company no longer makes that model board. He said they would have the board rebuilt for $615. We paid the $99 service fee and decided to shop around. Lol. The closest range we found with a grill was over $6,000! So we called, he came back and removed the board. We were told it would take a couple weeks to be rebuilt. In the meantime we cook use the surface burners but not the grill or oven. Thankfully we have a toaster oven we use more than the big oven. Couple weeks later they called, board was in so they scheduled Ronald to come install. He did, and gave us a $99 credit for service call. We were so happy we grilled steaks for dinner and made pancakes next morning on the flat-top.

Not even worth 1 start as severel other people have complained about. This company is a complete…read morerip off and they need to be investigated. The guy charged me $800 to replace a washing machine pump which only cost $150.00. Shame on this company I got another company to replace my pump and a decent price.

As an out of town landlord , I need a refrigerator repaired, Adams was the only available out of…read morefour contacted. He handled the job efficiently . As an out of town landlord , I need a refrigerator repaired, Adams was the only available out of four contacted. He handled the job efficiently .

Robert Adams repaired a clogged drain line in my refrigerator. He came the same day I called. The…read morerepair took two hours and cost $125. If you want something done right for a reasonable cost and want to have it done soon, Robert Adams is the only person I can recommend in Lakeland.

Very satisfied with the service. He was obviously knowledgeable and reasonably priced; came…read morequickly and got my dishwasher up and running again. I will call him again for any of my appliances (he works on them all).

Wow. What a find! Thank you BBB for pointing me Victor's way. He was timely and efficient. He came…read moreout the day I contacted him to identify the problem with my washer. Less than a week later he had the new part needed (who knew there were oil fed springs under the wash tub?) and had it installed. Very pleasant to work with and respectful of time and property. Very highly recommended.... I hope I don't need to anytime soon, but will sure give him a yell whenever needed.