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    Ray the Plumber

    2.6 (149 reviews)
    Open 7:00 am - 6:00 pm

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    Services - Ray the Plumber

    Bathtub installation

    Bathtub repair

    Drain repair

    26 More Services

    Faucet installation

    Faucet repair

    Garbage disposal installation

    Gas line installation

    Gas line repair

    Hot water recirculation pump installation

    Hot water recirculation pump repair

    HVAC installation or replacement

    HVAC system repair

    Plumbing inspection

    Plumbing installation or replacement

    Plumbing repair

    Sewer installation

    Sewer repair

    Shower installation

    Shower repair

    Sink installation

    Sink repair

    Sump pump installation

    Sump pump repair

    Toilet installation

    Toilet repair

    Water heater installation

    Water heater repair

    Water pipe installation

    Water pipe repair

    Ray the Plumber Photos

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    Recommended Reviews - Ray the Plumber

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    RTP trying to pressure me into deleting my review

    I have decided to revise my review which I believe will be of interest to anyone looking for a plumber. When the RTP technician was at my house, he didn't make it clear what work he was or wasn't going to do. I asked him to install the fill valve that I provided, at no time was there any verbal communication that he wouldn't. He handed me the iPad to explain coupon price, cash price, debit card price and never explained that he was about to replace everything in the toilet, not just the valve - although I told him the toilet & entire bathroom are new! He also went out to the truck to discuss my estimate with the office, when he came back with the estimate of $1,000 plus tax to replace the fill valve and a small faucet I told him that was way too much. He went back out to the truck again to speak to the office and I was told they would take $100 off but that's it. I told him not acceptable. Do the toilet since it was emergency but I couldn't justify spending $600+ on a small sink faucet for install only, (I was providing the faucet). It is my opinion that RTP prices are too high and at best their business practices of offering different random coupons and returning back to the truck twice is odd. Customers should be offered best price as a standard. Also - I'm adding the RTP - office into my review. I was contacted by Meghan, (she called multiple times cell/home and text within a couple of hours - I called back the same day), to say that I owed RTP a "chance to make it right" because I am a past customer?? Let me be clear, this is a business transaction. I owe RTP absolutely nothing except to pay for service. If anything RTP should've taken into consideration that I was a past customer and didn't. When Meghan the service manager called me, she started arguing and debating me the customer who feels wronged? She was unprofessional and really crossed the line telling me "Ray is so upset over your review"?? If Ray is so upset, he should change his prices and business practices! Instead, they tried to turn this into - the technician did what he wanted because he's the professional?? It was unprofessional to not let me know what exactly he was doing?? Then she tried to say they didn't know why what the technician did was a reflection of RTP?? He works for RTP. To add insult to injury, they then offered me $200 to delete my review, (Which I did not accept)! They actually pressured and guilted me into deleting my review!! There is no "making it right", I wouldn't trust RTP in my house again - another company installed the faucet for $150, not the $600+ quoted by RTP - and after the behavior of the office - calling, texting and demanding that I drop everything immediately to speak to a them when I feel wronged?? I will never use RTP again and wouldn't recommend. Better customer service skills and communication skills needed. Calling me to be confrontational instead of saying sorry for the mistake or misunderstanding really showed a lack of care for the customer. I can't be bought, pressured or guilted out of writing my review. They took inappropriate to a new level.

    Schein P.

    Made appointment for a leaky faucet. They sent a txt when the technician was on his way. Work was done in a timely and clean fashion. In the end it looks great but got a sticker shock with the final cost.

    Five days, four nights, the Main Water Line top was left off in my Levittown house (And his tools.)

    Work was good; negligence was bad, very bad. Last Saturday, September 6th, I had a plumber from Ray the Plumber pay a visit to repair a leak in the copper pipe in my kitchen ceiling, where he wrote up a quote: $785.70 ($699.00 work, $61.25 tax, $24.50 credit card fee), and proceeded to fix the leak; blow torch, solder, cutter. In Levittown, the Main Water Line is on the front lawn,, ten feet from the house, a 2' X 18", 3 feet deep hole, which must be unscrewed to access it, which is what the plumber did to turn off the water. BAD NEWS: after he fixed the leak, he left the job and forget to cover the Main Water Line for FIVE DAYS, until Wednesday, September 10th, when I mowed the lawn, and almost FELL IN! (I replaced the cover.) Not only did he leave the the cap off the Man Line, he left two wrenches and a 5' long pipe, used to close the water line. By the Grace of God, no one, especially my friend, (who's watching my house), his soccer star son and his friends, who play soccer on the front lawn, and his wife and dog, from falling into the open hole! Tragedy, such as a broken neck, would have occurred had someone fall in the open, three foot deep, hole. Although the plumber's work was good, his negligence nearly caused a major tragedy. For those who live in Levittown, I would say, Stay Away From Ray.

    Bryan A.

    I called Ray the Plumber to my house to have the tank in the picture removed. It was two pipes that needed to be cut, and the tank carried out of my house. They wanted to charge me $700 dollars. I said no and did it myself in 15 minutes. I also had a running toilet, and they wanted to charge me $300 dollars to fix it. I YouTubed a video, bought the part for $15 and did it myself in 20 minutes. So they ended up charging me $75 dollars for this dude to tell me their whacky prices. This place is a scam. I implore you to go somewhere else. After I wrote my initial review, someone called me and asked me to remove my review, and they would refund me my $75. It is now almost two weeks later and I was not refunded. They offered me a deal to take down my honest review, and they scammed me again.

    Screen shot.  Note last sentence in 1st paragraph "...IF YOU'D LIKE."  NOWHERE in the entire email does it mention the limit to FUTURE job.

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    3 years ago

    They were great from start to finish! Fast, knowledgeable & polite. I highly recommend this business.

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    Page 1 of 4

    Ask the Community - Ray the Plumber

    Review Highlights - Ray the Plumber

    Connor, along with another tech, were here earlier than dispatch promised.

    Mentioned in 4 reviews

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    Ray the Plumber - plumbing - Updated July 2026

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