just had my furnace replaced, great installation guys were exceptionally neat and freindly they…read moredid my central air years ago I would rec. them to anyone

I really wanted to rate them 5 stars, but this last interaction ruined it. I had my AC system…read morereplaced and everything went smoothly. Cunningham quoted me significantly lower than other companies and the workers were great. I recently had them come back to do a repair on my thermostat, and while they were here we discovered an issue with my heating system. Will and Rob came and were quick and very friendly. The tech wrote on the invoice that they would be back in 2 days. That day came and nobody reached out or showed up so I called the office. I didn't hear back for almost 2 hours and I was told they were actually coming the following day. I waited again and Chris said IF he gets to me, it would be late in the day. Again, nobody showed up or contacted me. Meanwhile, I was emptying buckets of water every few hours and could not be away from my house long in case the buckets filled up. The next day I called a competitor and they came within a few hours. I'm really disappointed in the lack of communication. If you didn't want to do the work or couldn't get to it, you could have just told me.

5 Stars - Honest, Quick, and Professional!…read more I had a great experience with this local HVAC company and highly recommend them. Our AC stopped working during the start of a heatwave, and Kyle was able to get out to us quickly. He was absolutely fantastic--friendly, professional, and incredibly knowledgeable. What really stood out was the honesty. Kyle diagnosed the issue fast, explained everything clearly, and made the repair without trying to upsell us on anything we didn't need. That kind of transparency and integrity is rare these days, and it's exactly why I'll be calling them again for any future HVAC needs. Thanks again to Kyle for the excellent service from start to finish!

I have been using Kyle, the owner, for years to help me out with any air conditioning problems…read more He's always been able to service it for me. His prices are extremely fair and very honest. He originally installed my central air, over 15 years ago and still going strong. Kyle also put a mini-split in my basement , that runs great. I would highly recommend him without any second though.

In 2018 just prior to a really hot and extremely humid July 4th holiday weekend my Mitsubishi A/C…read morestopped working. With each visit by my local HVAC outfit things were continuing to spiral out of control. Each guy they sent to solve whatever the problem was appeared as if it was their very first service call. Yes that's right, on the job training experimenting with my $12,000 almost brand new 3 year old state of the art computerized Mitsubishi! Finally, I had enough!! I began searching for a new HVAC company. I remembered that my family had been using Comfort Control in East Northport N.Y., but was told that normally they would not travel to Nassau County. I called and spoke with Samantha. I explained what I had been dealing with for well over a week and that I really needed help. She said since my family were longtime customers they would come over and have a look. The next day a gentlemen named Anthony showed up. I explained what had previously been done which included bypassing Mitsubishi's internal water pump and jury-rigging the computer board to force the fan to blow warm air even though the unit had shut itself down. Anthony got on the phone with Mitsubishi and began to attempt to first undo the damage which had been done. He was calm, professional and courteous and explained to me he'd get to the bottom of this. After about 2 hours he did just that!! He then began to troubleshoot what the real problem was. This didn't take much time as he discovered a clogged drain pipe and explained one of the first things any company should look for is just that!! He then blew the drain pipe clean using pressurized air. So for well over a week I was sweating my ass off because the local idiots couldn't think to try that first along with charging me hundreds upon hundreds of dollars, which I did get back thanks to a comprehensive report that Anthony wrote up for me to show them. I will always remember and be grateful that Comfort Control bailed me out of a very frustrating situation. Fast forward to Tuesday Aug 25, 2020 and my Mitsubishi shut down for the first time since back in 2018. Called the local outfit and insisted they send one of their two senior technicians. On Friday Aug 28, 2020 they responded and were not quite sure what exactly was going on however they were able to get the unit working again. I got right on the phone with Samantha and explained that I really do not have much confidence in the locals and could she send someone over to give me a second opinion. She said if the unit shuts down again she would do her best to accommodate me. I want to emphasize that over approximately a 40-year period I have used more than a half-dozen HVAC businesses in my area and discovered the hard way that each one is worse than the next and that finding a really good one is nearly impossible. Comfort Control is just that. I cannot say enough good things about Samantha, her father Bill, and Anthony. Besides all that they are just very nice folks who have helped myself and my family with all sorts of referrals having nothing to do with heating and cooling. Unfortunately for me they only serve Suffolk County, NY.

Bill came and diagnosed the problem after a thorough analysis. He took the time to explain to us…read morewhat was happening and what our options were. On installation day, everything went smoothly and on time and as planned. I recommend him highly for his professional service! One of the best contractors I have dealt with.

Needed a whole new hybrid unit, inside and outside. John was exceptional. The old unit left in the…read morecondo was horrible and there were so many things wrong that we didn't realize until it finally stopped working. John, James and Kyle went above and beyond the original scope of the work to do a proper install. Needless to say we now have an amazing unit done correctly. He and his crew are meticulous, neat (cleanup looks like no one was working there) and his recommendations were spot on. A real pleasure to have found him. Hopefully I won't need his services in the future but if I do he'll be my first call. Thanks again.

Kyle Called back immediately, was here in 15 minutes. Knew exactly what to do and was right. I…read morehighly recommend.

This truly is a professional organization…read more The installation was seamless, perfectly done and they had no problem when I needed some adjustments made. They were always most willing to answer my questions and never made me feel that I was imposing, or a bother. They removed my old air conditioners, installed the heat exchange system and left my house in perfect condition. It's as if they were never there, except that I now had a wonderful new system. I can't praise Cool Pro enough and I can say without a doubt, that they are one of the best companies that I have ever dealt with. This truly is one of the most professional and the best organization and they were most reasonable!

Eric and the team were so helpful. after they installed our new heat pump he stayed to make sure we…read moreknew how everything works. Hiighly recommended.

My kitchen sink suddenly decided it wasn't going to drain anymore. I had worked with two other,…read moreover-priced plumbers over the years, but they either fobbed me off to a subcontractor or didn't even answer the phone this time. So, I called David instead. David had plumbed-in and installed a sink for me as part of a contract job recently, so I decided to give him a call. He answered immediately and was ready to come right over, even on New Year's Eve! He asked for a full run-down of the problem so that he knew exactly what to expect upon arrival. He and his wife, who is also his assistant, came and did the work promptly. His approach is pragmatic, and he explains the work clearly. He never condescended, and he charged fairly. The problem is solved, and he's my plumber from now on.

UpRight Plumbing installed a new Veissman boiler in our home. David and his team did a great job…read moreand we have high efficiency heat now. Their price was very reasonable. They were prompt and took away the old boiler, put down drop cloths in the pathways and cleaned up afterward. The boiler is working great. I highly recommend them.

***HIGHLY RECOMMEND! 5+ stars***…read more My furnace stopped working yesterday, so I started making phone calls to different HVAC repair companies. After requesting quotes on Yelp, I got a slew of phone calls from different companies asking if I wanted to make an appointment for an estimate. At 8pm, Nick called and instead of pitching himself to do the repair, he gave us some suggestions as to what the problem could be and how to fix it. Following Nick's suggestion, we made a quick trip to Home Depot, bought the $40 piece, replaced the broken piece. The fix took less than ten minutes and just as Nick had said, the furnace was working again! Never, in my 29 years of home ownership, has a service person ever turned down an opportunity for a job that probably would've cost several hundred dollars (not including the initial diagnostic fee)!! Nick showed himself to be a stand-up guy who wasn't just looking to make a buck off me. And if in the future, I have any other HVAC needs, Nick will be the first person I call. I only wish I could give him more than 5 stars.

Very responsive and trustworthy. Found this company from the reviews and have to say that they're…read moreall true. He is very responsive and usually picked up any time you call him. If he missed your call, he got back to you same day. Affordable and reasonable service fee. He also was great at identifying and fixing the fault. It was a pleasure doing business with him then and now going forward.

Called them for a no heat situation before hours. They responded with a call back within the hour…read moreand came to my house within the hour. My furnace is older and the parts are discontinued. Nick searched, found the part locally, ran out and got us going. Many thanks!

In the middle of a heat wave, our AC went down. It turned out our air handler motor failed, and…read morethey diagnosed and repaired it within one day of us calling them. We got the bill, and it was less than expected. They are our go to HVAC guys.

I went to this company for a ductless air system for my home. From the time of my first phone call…read moreto the installation and afterwards they were very professional, knowledgeable, and trustworthy. It was a pleasure to do business with them and I would recommend them highly for all your air/heating needs. They will answer all your questions and are there to please the customer.

Very professional service which delivered on their skills when it came to the heating unit that…read moreneeded to be fixed. We've worked with other companies that have not had the abilities to take care of the unit, and it has been fixed again and again but something always breaks after a few years, which is annoying. Service tech arrived punctually, did what he had to do, and so far the heat is maintaining and the problem is fixed, so hopefully that was the cure! Great company to work with, highly recommend

Amazing experience with Andy! I found Andy here on Yelp and called him at 8:30am when we woke up…read morewith no heat. He picked up right away and was at my house right when he said he would be, at 10. It ended up being a very simple solution and he didn't charge me anything for the visit. He took the time to explain to me how the equipment worked and was genuinely happy to have been able to help. I will be using Andy for all heating/cooling/plumbing projects in the future. 10/10 would recommend him! He's a kind and fair person.

Excellent business. Reliable, trustworthy and professional work. Has a contractor when needed…read more Answers inquiries quickly. I'm glad that I found Andy's business on Yelp Projects.