I bought a stationary bike. It arrived in a beat up package…read moreand upside down. It broke within 2 months. It took multiple explanations to multiple people for them to even believe me that the product was broken. Their solution was for me to bring it back to the store. I told them I don't have a pickup truck and I'm one person so how am I going to do that (I ordered online from their store and it was delivered to me) They had no help and just told me to do it. So I'm stuck with this broken bike and if I want to return it I have to make a friend with a pickup truck or hire an outside person to help me return the damn thing EVEN WHEN IT BROKE WITHIN THEIR WARRANTY. The whole reason I bought from a local store was so I could try out the bike in store and hopefully it would be easier to return to a local store than Amazon. (They also only had 2 bikes to try in the ENTIRE store, making that a waste of a trip). I was wrong. Just order from Amazon, you can use their Pilot program to pickup your bike if it breaks. Here at Dick's (which should have better customer service) they live up to their name and suggest you figure it out and bring it back yourself, even if you're disabled, live alone, and don't have a pickup truck. Thank you for NOTHING Dick's Sporting Goods. I will never be back.

Great store, fast greetings, and very clean and tidy place. For once, I was immediately helped in…read morethe shoe section and shown how to find the sizes and selections being looked for without the need of constant help. To add on to the quality, I was then shown the current coupons and even had them applied for me to further discount what I was purchasing. Great experience, tremendous prices, and even better help in store!

I absolutely love this Dick's Sporting Goods! It truly has everything -- and I mean everything. The…read morestore is huge, with plenty of space for all kinds of sports equipment, clothing, and accessories. From pickleball gear and local team merchandise to kayaks and fitness equipment, the list goes on and on. DSG also has a lock on the newest Stanley, Owala, and Yeti releases. They always seem to get the latest trending collections in bulk, which makes it easy to find the perfect gift for anyone. Need something for a game? Head to Dick's! They've got sweatbands, moleskin in team colors, mouthguards, bats, and balls -- everything you might need, all in one place. I've also used online pickup at this location, and it makes shopping a breeze. The staff are always friendly, available, and ready to help. This store is definitely my go-to for anything sports or outdoor related!

Located in West County Mall. This location is huge with 3 levels. Bikes, clothes, shoes,…read moreaccessories etc. Great prices , friendly staff. Store well lit , and spacious. Plenty of sales.

I went to the grand opening of the store. There were a lot of vendors around the outside that I…read moresuspect will not be there during normal business operations ;-) It was great to see all the outdoor type companies get behind this new location. The store is about the same footprint, maybe slightly bigger, than their Brentwood location. This store had just one level so it seemed like it had less product. Less product does not mean less enthusiasm. The employees I encountered were all friendly and helpful. Questions were being tossed around from customers while the employees were walking the store. And like my question, if they could not answer it they walked you over to the one that could. I look forward to seeing this store again after the opening to see how it settles in. St Louis seems to have a population that loves the great outdoors. This REI will help fill that need in the outlying county area.

First time in this store even though it opened 18 months ago! How can that be? Anyway I am an REI…read moremember and have been for many years. Today I was here for one specific item, the YETI Rambler Tumbler Straw Lid - Medium. I could buy this a lot of places but I chose REI because I am a member and because I was going to the Whole Foods next door. I did a circle around the store just to see it and then found what I needed and got in line. The cashier was super friendly and got me to donate to whatever and gave me a sticker. Of course I'll be back!

I've bought a few things here and used online ordering for my kids in sports game…read more Online pickup is quick and easy. Shopping on the store is just as good. We bought chairs for outdoor games which were very good prices and they last a long time. They have reasonable prices for all your sporting needs. Mouth guards, basketballs, cups, bikes, hoops, sports clothing and more. The staff is always helpful when we need and they greet you as you walk in. We came here to compare prices for a hoop which we saw better elsewhere but overall, not bad.

4/7/2026 I purchased 2 pairs of Nikes. One of them was a pair of Nike REAX, mens size 8. I had…read morethem picked up from the store by a delivery service, I don't drive. I got the shoes, opened the REAX and they are worn, dirty and stained. There is white paint or something similar on the bottoms, on the side and top, there is what looks like splattered Cola or coffee. The laces are dirty and the inside of the shoe has fuzz and dirt. I IMMEDIATELY called the Manchester store and "Wayne" answered in the shoe department. He was 10,000% extremely unhelpful, rude and very off putting with his attitude. He blamed it on the delivery service I used, my response was they dont work for Academy, they are a delivery company. He then says well what do you want me to do about it? So I hung up and called to talk to a manager. The manager "James" was worse than the first guy, so apparently I was going to get no where with him either. So here I am, stuck with worn, dirty Nikes that I paid 100$ for! NEVER WILL I RECOMMEND THIS COMPANY NOR WILL I EVER SPEND ONE MORE CENT WITH THEM.....​​

What a fun place to do winter holiday shopping! They have what you need for the outdoor enthusiasts…read morein your life! I scored some cozy hats as stocking stuffers and some great wool socks for the winter! The staff is great - helping you find what you need and offering suggestions based on other people's feedback or personal use! I love that the employees are passionate about the products they sell and have someone who used them able to give you feedback based on what you need. I am in the need for some boots this winter and I will be back for myself soon!

This is a large Rei location. Staff are very helpful throughout the sales floor. Check them out for…read moreyour outdoor needs.

It was a great experience. Tiffani saw my son and I standing outside before they opened, she let us…read morecome in out of the heat a few minutes before the store opened. She was very helpful with me finding World Cup shirt's and when I didn't find what I was looking for she broke out the computer and with in seconds she found what I was looking for. She got it ordered and it will be at my house in a few days. What a wonderful employee going the extra mile for my son and I.

They had just what I needed and they helped me find what I wanted.v so many shirts to choose…read morefrom. I'll be back to find just the right shirt.

I pre ordered the fifa World Cup sticker book and stickers for almost $100 over two months ago…read more Places like Walgreens and cvs have them now and I just got another email saying it's delayed. Third time being delayed now. Never ordering anything online from here. Host country and was the only store promoting them. Waste of time and money.

Unfortunately we came to the store to return a hood purchased less than 30 days ago. When arriving…read moreto the store my son stated he had a return the gentleman instantly said no. He never looked at the unworn item nor receipt which was present. He asked why and the gentleman stated because the top of the box was ripped. I instantly called the manager when my son arrived home. I explained what happened and the employee lied several times. He first said the item was unsellable and then he said he had no receipt. When I arrived back with him they saw zero issues and returned it. It's very inconvenient so have someone take almost an hour going back and forth to the store. I could assume why he was treated like that but without proof I'll keep it to the employee was very unprofessional. Do better !!!!! To much of our money is spent here for this type of behavior

DEFINITELY DON'T SHOP HERE! Go to a different location or…read moresomething or just sell your stuff online Customer service is terrible, kids working and poor management selling stolen and beat up products for way overpriced and offering pennies for your things and u catch them selling it for hundreds over there offer price like we can't google the worth of things too system is unfair

I've tried Play It Again Sports a few times. Maybe my mistake was relying on the kids there who…read moreclearly know nothing about the merchandise they are selling. It would be great if management would educate these young men so they can offer some expertise in the area of sports equipment. It's not their fault. I would recommend not buying any used gear from Play It Again because 1. They are WAY overpriced and 2. You can find much, much better deals on Facebook marketplace. I bought a set of golf clubs from Play It Again and after doing some research I realized that the clubs were so old that they weren't even in production anymore. Nevermind the fact that there was an additional charge at the register that was not told to me until I looked at the itemized receipt....the clubs were still too expensive for what they were. I went on marketplace and found a way, way better golf club set for less than half the price. I returned the clubs and I am in better shape because of it. No need to hit up this place for used sports equipment. Go elsewhere.

I really like this Nike store. Staff is very helpful and doesn't hover. They have a nice section of…read moreclothes and shoes. There was a sale going on which was nice and I like being able to use my Nike app to review discounts. Although we only bought one pair at the store and ordered the other online, they still have a great variety of items on hand.

Browsing through the store . Sports bras, shoes, jogging suits, jackets etc. Very Pricey. Staff…read morefriendly and helpful. All sizes in stock which is always a plus. Store was well lit and clean .