We were on a road trip and blew a tire on the way on a Sunday evening so no tire places would be…read moreopen until the next day. The temporary spare didn't allow more than about 70-ish miles on it per trip, so we found the nearest big city (Texarkana) and nearest Discount Tire, which was handily on the highway! I booked an appointment for first thing next morning to replace the busted tire, and also inspect the rest since we noticed a nail in the tread of another while rotating the wheels to put the spare on the back. They knew we had to get on our way due to the note I left plus chatting with us, and were mindful of our timeframe and got us out in 30 minutes! (Pro Tip: MAKE AN APPOINTMENT, no matter what.) I can't say enough about using Discount Tire for your tire needs: they specialize in this and know what they're doing! We had bought the "certificates" on these tires last time, not really knowing it would be used, but drove away paying only $49 to certify the new tire (saving over $200) with the other nail repair, inspection, mounting and balancing for free. I can't imagine using anyone else!

Let me start of by saying, I have been a customer of Discount Tire since 2000. If you make an…read moreappointment, don't expect it to get done on time!!! I've done my last business with them ever. Called Corporate Discount Tire to complain. They talked to the manager at the Texarkana, TX location and said he would be out to discuss the matter with me. He came out alright. Not to apologize but to give me all the reasons he wasn't in the wrong. Never apologized for being late on my service. He made sure to tell me he did nothing wrong. I asked him if the customer is always right. He hung his head and said, "Yes." Hmmmmm!!! Need I say more. I'm done with Discount Tire. Period!!! I talked to several people about what happened and they said the customer service at Discount Tire in Texarkana had gone down in the last six months. I can believe it!!! I'm DONE. So Discount Tire tried to call me about the matter. I answered the phone and said hello at least five times. No one would answer me. And no, they never called back. What a way to do customer service!!!! Added later: I've tried twice to get my issue resolved and nothing has worked. Discount Tire said they would call me about the issue. They called alright. I answered the phone and no one would talk to me. Oh well, they tried to call at least. Then I do a Yelp review and they send me a link that will not work. I'm under the impression that Discount Tire is blowing me off and told their manager that they have tried But can't get a response from me. Sorry customer service!!!!!

Little long but bear with me.... Last week my tire was…read moregetting a little low.... so I went a few days ago to Texarkana Tire and Wheel no kidding they found TWO nails in it! They were able to patched it right up and sent me on my way! (Customer service was AMAZING!) Y'all I don't know which one of my kids decided to be a carpenter but they are gonna need to move their work shop to somewhere besides my drive way Well this morning I woke up and the dang thing was FLAT! Went back up there and just knew I would either have to buy a brand new crazy expensive tire or have them do another temporary patch till I could afford something. They graciously fixed me up with a GREAT used tire for an amazing price!! Cheers to all the wonderful employees that have absolutely made my day! Seriously everyone should check them out of all your automotive needs!!!

Our church was making a trip to Branson. We learned at the last minute all the tires on our bus…read morewere dry rotted. From the very first phone call to the install of brand new tires.... We received excellent service. We highly recommend this business!

I year ago yall were the best but a couple months ago I had struts put on my car and they sent it…read moreback missing a hubcap and its a camry and a used hubcap is 38 dollars when I called them 1st they tried to deny it then they very rudely said they ordered me a used one and would call me when it came and they've never called.i had all my work done there but because of the way they treated me made and how it made me feel I won't be using them again

Made an appointment to have a front end alignment done, and was going to have my 6 tires replaced…read morefor my dually. Arrived 15 minutes before my schedule appointment, waited for over 45 minutes and my truck was still not taken back to have the work started so I got my keys and left. I was told it could be 30 minutes to an hour still of a wait. I made an appointment first thing in the morning so I would not have to wait two hours to have an alignment done. Customer service is horrible.

I stoped in a few months ago when passing through with a lose bolt on my suspension. They pulled it…read morein, spent time finding it and getting it right. They never charged me a dime. Just said remember us. Well I just moved here and took a tire in for swaping onto another rim. They were fast and helpful.

My fiance went in to get two new tires and they were busy so he stated he would be back after he…read morepicked up the kids from school. After picking up kids, he had a job offer and had to sign some papers. He was at golden star tire by 4:00 which is plenty of time for two new tires (which do not look new at all) and "buddy" had an attitude and asked him why he was late. By the time they were done it was time for my fiance to pick me up from work and now there is a constant clanking where they replaced a tire and of course they are closed on the weekend. Would not recommend them to anyone.

First time customer on 10/16. From the time I entered to the time I left the customer service was…read moreamazing. Very clean inside, nice decor and relaxed environment while you wait. Big shout out to all those who worked 10/16 I highly recommend this spot. ************ they deserve all the stars

DO NOT go here if you drive a diesel. They charged me $500 for an oil change, new filters and a…read more"detail" but they didn't even do any interior cleaning. I've had the exact same services elsewhere for less than $200. Seriously, this place will SCALP you. Nice workers, but extremely overpriced.

Took my car in to this establishent for repairs and am very, very pleased with therir services. My…read morecar drives like a new car. Very curtious workers, Very professional, called and gave me updates before doing extra work and made everything affordable for me. Great job guys.

Will never go to the place again! And I wouldn't recommend you do. Owner has no customer service…read moreand will yea and drop the F bomb on you for having to deal with Goodyear warranty issue.