I've dealt with Jack Sims and Chad Jordan on several different occasions, and I can honestly say…read morethat every single time they have gone above and beyond! I've literally called at noon on a Friday and was able to pick up a new truck by 4pm that same day. They are a joy to work with and make the customer feel appreciated. When it comes to customer service, the whole staff is TOP NOTCH! From checking in to see how the vehicle is working out to contacting their other reps to find out what scent of air freshener is used in their dealership because I requested that information (probably the oddest request they've ever had)! I have not been let down one time and I know 100% I never will. Thank you for taking care of my needs!

We were passing through from California and had a mechanical problem with our Diesel F250 pick up…read more Ben Butler immediately ordered the part...it came in the next morning and we were on the road by 10:30 a.m. The service was excellent...thank you so much Ben Butler!!!

These guys were so nice and efficient. I live in Dallas and they went and picked up my vehicle and…read morefixed it, very inexpensively. He drove it to the tire place for me so they could put tires on it. Way over and above anything people here do. I highly recommend them.

Friendly and eager to listen to the problem I was having. Fixed my vehicle very fast! GREAT…read moreSERVICE! Call and get an appointment.

The staff is friendly and know what they are doing. I am always pleased with the work. I would not…read morego anywhere else in the Texarkana to get my vehicle worked on.

Pricing and customer service,they over charge and the workers talk to yoh like you're stupid unless…read moreit's a "Race" thing but I don't think so

BUYER BEWARE!!!!…read more Want the runaround want to be charged astronomically for work done on your vehicle to be told well we replaced the part on your vehicle we figured was bad but the problem was actually something else entirely want to be charged 3.5x what a part actually cost because they plan to write your paperwork up so that they profit on even the cost of the parts by huge margin while charging 175/hr for the labor Welcome to Firestone

We ended up at Wilsons after our car broke down in Texarkana, and a friend of a friend recommended…read morethem. We had been experiencing a recurring issue with the spark plugs in our old 2003 Mazda, and this was the third mechanic we'd been to with the problem. The nice gentlemen at Wilsons realized that an earlier mechanic had somehow left out a washer when putting in the spark plugs, solving our problem quickly, easily, and cheaply. The whole thing took 2 hours, and they recommended we grab a few extra plugs at AutoZone in case we needed to change the plugs again on the way home. I was really, really impressed with their service and I would strongly recommend this place.

The serviceman had grease on his hands that he drove my vehicle back to the front. I hand grease…read moreon my hood door steering wheel and inside door. Then to top it off they didn't fill up my windshield wiper fluid

$105 for oil only... didn't grease anything, didn't check tires, didn't clean windshield, and had…read moreto tighten the oil filter myself. Horrible service.

Stopped in to have a noise checked out and it was nothing to worry about. They were honest and…read moredidn't charge me anything. I will definitely be back when it is time to get work done.

I had my brake pads changed last week. After leaving the shop my brakes were ok but after a mile or…read moreso my brakes FAILED AND I RAN A STOP SIGN AND WAS ALMOST SIDE SWIPED. I called the shop and was told a manager would call me back to discuss and no one called me since. it's been 9 days

Came to them because I was hearing weird noises and a different mechanic told me I needed to get my…read moreair filter replaced. They checked my car out for free and let me know that my filter is perfectly fine. Lovely, honest men and I would 100% recommend them.

This is a great place to take your car if you are having car troubles. They are quick nice and does…read morequality work. Not very expensive either. Just overall a good place to get some work done.

I would not recommend this place if you expect a high level detail…read more We chose the "Showroom Detail interior only" for $200. They told us the showroom detail takes 8 hours. I was expecting my vehicle to be pristine (showroom!) and smell nice. The good: It is cleaner than when we brought it in. The bad: There are still dirty, crusty spots on the seats, I can see dust/dirty spots in the cracks/vents, the carpets are still dirty looking, there's still glitter on the dash and inner door panels, and it smells like dirty mop water.

DO NOT go here if you drive a diesel. They charged me $500 for an oil change, new filters and a…read more"detail" but they didn't even do any interior cleaning. I've had the exact same services elsewhere for less than $200. Seriously, this place will SCALP you. Nice workers, but extremely overpriced.