I suffer from chronic physical health issues - which this provider says she specializes in - as…read morewell as a number of mental health issues. After a year of visits, I had not made any progress or gotten any better. It was difficult to make appointments with her. If I had to cancel due to an unexpected migraine or other health issue, they did not care and charged me a missed office fee, even though I would let them know as soon as I could that I was not going to make it. The office staff was terrible. They were rude and uncaring. They stopped allowing me to make more than 1 appt at a time, with no explanation. (Again, it was very difficult to get in to see Ms. Smith, so it was important to make as many appointments as far in advance as possible.) I would be put on hold for a long time. When I got the answering service instead of staff, messages were not relayed. Upon reflection after the fact, I realize that I was unable to be honest with Ms. Smith about my needs and feelings. Also, most importantly, as the office staff was throttling my ability to see my therapist, I was in a severe suicidal phase, and Ms. Smith did not notice. The office staff did not care. Thankfully I found another provider who took me seriously and helped me out of that suicidal ideation.

Okay first of all, you must be in alignment with God or atleast desire to be to have somewhat of…read moresuccess at Keystone Counseling Center (KCC) that's my own personal opinion not KCC's. However, I was spiraling out of control with my temper, words that I would use, and things I would say to almost anyone. I knew that wasn't me, but I also knew I wanted to change, who wouldn't? I researched for the best counselor and by George, I got her. Dr. Margaret Weaver is better than a bag of chips. I was on her waiting list for almost 3 months. When the receptionist called I knew it was either now or never. Dr. Weaver is kind, unopinionated, she listens carefully, and she provides great feedback. Her feedback and most of all her prayers has helped me in a major way. I started seeing Dr. Weaver August of 2019 (I believe) at first I was embarrassed and didn't want anyone to see me or know that I was going to a therapist, yeah I got over that real quick. Whatever I am going through God grants Dr. Weaver the right things to say to me. She has helped me with relationships at work, with my sister and I am a better person today because of her. She has a very calming spirit, one that I can appreciate. I take notes with my phone, just in case I forget something and especially during tough situations, I will review my notes from Dr. Weaver and automatically I have a new approach on how to deal with the situation. I appreciate her prayers before and after each session. Again, you have to have some sort of relationship with God to be successful at KCC, but that's my opinion. During my research for a therapist, I read where Dr. Weaver came highly recommended. My desire was to have an experienced, knowledgeable, well credentialed therapist and Dr. Weaver has surpassed all of that. I am a much better person because of her. One down fall and it has absolutely nothing to do with Dr. Weaver, the building design is a little dated, it could use a face lift, if you can get past that which I suggest you do...Dr. Weaver is it! Signed IM

Communication is clear and frequent (e.g.com appointment reminders). everyone has always been…read morecourteous, helpful, kind-- and I don't recall ever having to wait a long time to be seen.

I have been going to visit Dr. K and then Dr. B for over 30 years. They and their staff have always…read moretreated me and my wife with respect and personal care. They are very responsive to our needs and listen to our concerns. They are more into discovering the real issues affecting your health than hurrying to a diagnosis and moving you through quickly.

Top Notch medical care! Have been going here for the last 10 years, always a short wait, the staff…read moreand providers have been excellent every time I've been there. It's always very clean and organized, And Allen Imes is absolutely incredible with knowledge! He's very quick at figuring out the issue and how to fix it. I highly recommend this office for the fast service, the compassion and knowledge.

Never had problems with them b4 today I have 2 insurances and I should not have to pay a co-payment…read morebut today I had to they refuse service because I didn't want to pay the co-payment. I was in lots of pain . Collin Edson was very rude... I ask who was in charge he said they didn't have a supervisor.

Good quality psychiatric care. The staff cares about their patients. Efficient office staffread more

They did absolutely nothing for me....they do bloodwork and a mouth swab BEFORE you see a…read morepractitioner, when you ask what tests they are doing and why , the reply is "you know the regular " No I don't know.! I refused the blood work and they still made me do mouth swab.....one year later I received a bill for $987. I have two insurance companies and this was a simple office visit ( no medication). This office is fraudulent and I will be letting my insurance companies know. I also will not pay that ridiculous amount. This place needs to be investigated, I will be calling the board of medicine.Something very wrong is going on in this place. Their actions are those of pain clinics especially with the mouth swab and bloodwork and no reason for doing it. AIT laboratory in VA, MD and WV did the same thing there were shout down. This place is a duplicate for West Virginia Weight and Wellness, look it up on google. I'm telling you there is something wrong in this office. Do not waste your time or your money . Stay as far away from this practice as possible!