Rausch Funeral Home, P.A. in Lusby, MD was very helpful to me when my loved one passed away in 2022. The entire staff is professional and courteous. The prices were reasonable. Rausch Funeral Home has a tastefully decorated, clean and updated facility. We specifically appreciated Funeral Director Kevin Gardiner, who was wonderful to work with and very personable. Mr. Gardiner was a calming, supportive and peaceful presence during a difficult time. He has excellent decorum and provided respite during emotional moments while in the decision-making process. He gave the level of service that was asked for, meaning if we knew what we wanted then he accommodated that - but in other areas where we were undecided, he was very thoughtful in providing suggestions, choices, and recommendations. We also appreciated the checklist provided and Mr. Gardiner guiding the process and bringing up topics that we had not considered. He ensured we understood each aspect of the process, the fee's involved and timelines. We were able to meet in person for the initial meeting and then Rausch offers the convenience of following up via phone/email if the customer prefers. They provide excellent customer service, tailoring your experience to your preferences and wishes. The staff is prompt to return emails and phone calls and they provide status to keep you notified of details. While no one wants to go through the loss of a loved one, having Rausch Funeral Homes as a service provider ensured a smooth transition. Highly recommend this business, and Kevin Gardiner. read more