The folks at Stone Center went the extra mile to help me out on their inventory day when they were…read moreclosed. That kind of service warrants a 5-star rating! Thanks especially to Alan Drane for responding to my email.

The stone center has continued to improve over the 23 years I have been coming here. When we first…read morebought our home, we had a gravel driveway that I refreshed and widened to double wide. We put in a circle drive, fire pit, and bocce ball court, all with stone from stone center. It seems they treat there employees right as faces seem to stay the same. Always on time deliveries and extremely helpful and knowledgeable staff. Outdoor stone projects are on display now throughout the yard, so you can walk on different stone options. I have a smaller truck and cannot always get the whole load in one trip, but they allow me to come back as many times as it takes. They really know how to work with you here and make you feel like coming back for more rock.

We hired Evelyn and her team to build a patio and fire pit, and I want to give an honest review of…read moreour experience. The finished patio and fire pit look great, and we're very happy with the final result as it's been a beautiful addition to our outdoor area. However, getting there came with several challenges that made the experience frustrating. The biggest issue was communication. Our project timeline changed multiple times, but we almost always had to reach out for updates ourselves when there'd be a day or two where no one would show up at the home, without any notice. We didn't mind if the project took longer, but we were the ones asking. Another major issue occurred when one of her contractors drove a truck through our backyard during a snowstorm. The truck became stuck, damaging both our yard and our neighbor's yard (which they repaired). Afterward, we asked no vehicles be driven through our backyard again, and one worker complained directly to us that this was inconvenient for him. When the crew said the project was complete (via Evelyn), we still found numerous minor imperfections throughout the patio that needed to be corrected. Evelyn came out and saw those issues, and then they addressed them. Since installation, we've also had warranty issues. Several pavers cracked within the first year. Although covered under the lifetime warranty, it took nearly a month and multiple follow-ups to get them repaired. One of the wooden landscape borders has also shifted, creating a trip hazard. Evelyn agreed it should be fixed at no charge, but despite several requests and "I'll get back to you's", we're still waiting for the repair to be scheduled. At this point, I've given up and would rather hire someone else (and pay the money) to have it fixed. Overall, the craftsmanship of the patio and fire pit is very nice, but the communication, project management, and follow-through on warranty work left a lot to be desired. Several neighbors asked us for Evelyn's business card after seeing the finished project, but because of our overall experience, we chose not to recommend her. I hope this feedback is taken constructively, because with better communication and customer service, the experience could match the quality of the finished product.

The team arrived on time and was very friendly and professional. The work itself was handled well,…read moreand the crew was pleasant to interact with. Communication could have been clearer upfront, as there was some confusion around pricing and exactly which items were being removed from the property. That initially caused some frustration. However, once we discussed our concerns, the company was willing to work with us and resolve everything fairly. In the end, we were satisfied with the outcome and would recommend them again.

Be very careful of how many file boxes they quote will fit in a bin…read more They were easy to schedule, showed up on time, and efficiently disposed of my files. However, a bin only holds 3 large boxes, not 6 as quoted. Therefore, the bill was almost twice the quoted price.

Great Services Provided. They did a great job cleaning my house. Staffs were nice and respectful…read more Good cleaning materials were used for sensitive areas.

We had a wrap installed on the roof of our Ford flex. There were flaws with the initial install,…read moreand when I brought them to Kyle's attention, he took ownership of the mistakes. We worked out a mutually agreeable solution, and the end result is excellent. This all took place during a period of supply chain uncertainty, and it took a few months to resolve, but he stuck with me until the job was done to our satisfaction. Thanks Kyle.

one of the guys working there hit on me and made me feel really uncomfortable. never going back…read moreagain.

The service at Worthington was amazing. Cathryn was exceptional - she answered all of my many…read morequestions with patience and exhibited professionalism. We recieved thorough explanations of various options and did not feel any upsale pressures. Even though we ultimately did not go with them only because of pivot in plans, we will reach out to them again for any other future projects.

Our family had an incredibly disappointing experience with Worthington. I feel it's necessary to…read morewarn other people about this company before they entrust thousands of dollars and their home renovation to this company. We're converting attic space into an additional bedroom and approached Worthington in July in hopes that they might be the right company to bring the project to fruition. They pitched themselves as a white glove service that would handle all aspects and coordination of the project from tip to tail in a timely manner. We were willing to pay a premium for that service which is why we were so alarmed when right off the bat it seemed we had to push to get anything done, even getting an updated contract for a feasibility study took over two weeks. Once we signed the contract and paid for the study it took numerous points of contact and more than two weeks before we were informed when the study would be completed, without even checking with us to see if we were available. In the midst of all this chaos we decided to go with another company that was more proactive and communicative. We informed Worthington that because of all of these difficulties we weren't moving forward with the study and politely requested a refund for the study that was never completed. The designer we worked with was apologetic and agreed that a refund was acceptable given the fact that the study hadn't been completed and her lack of responsiveness. After a week went by without a refund or any communication, we reached out again only to have an extremely rude woman tell us that there will be no refund for the incomplete study and accepted zero responsibility for our disappointing experience. The disrespect she showed our family during this conversation was shocking and has no place in a conversation with any customer. If this is the way Worthington does business, we consider ourselves lucky to have only lost the initial fee instead of paying a massive premium for a lengthy and frustrating home renovation experience.

Great Service and was very helpful. Prices could be lower but I felt good about the entire…read moreexperience.

That's what I'm talking about!! I had 10 banker boxes full of files with sensitive information in…read morethem. I barely pulled up to the curb when the two employees immediately came out to assist me. When all was said and done, they unloaded all of my boxes and loaded the material into bins. I then sat and watched them shred all my stuff. There is a huge mirror behind/above them, so you can make sure there's no funny business going on. It took them 45 minutes to destroy all my stuff, due to the high volume. They methodically and efficiently took care of business. I don't know their names, but the name "Damon" was on my receipt. Good value for such a thankless job. Great job.

Kristie and her team did an amazing job deep cleaning our home. She is prompt with communication…read moreand thorough on the job. We've decided to hire her for regular cleaning every two weeks. Good value.

She did my estimate over FaceTime. She notified me of that at the time she was supposed to be at my…read morehouse. I shower her all the rooms I wanted clean and she didn't clean one of them. I asked her to wipe down my doors and she didn't. She called me when I was at the hospital having surgery to tell me she would be 2hours late. She was still here when I got home and my family came to see me and she seemed annoyed by that. She also into one of my hallways. I paid $420 because she asked for an extra $20 for gas. I was very disappointed !!!