Brian Mitch has the worst office staff, unbelievably unethical and rude. I settled with his office and Jill his assistant was the rudest person ever who hung up on me and said she would give URS notification that a balance had been paid. Have yet to receive a letter that was promised and have yet to report to URS, going on month #2. Have called asking very nicely what was her time frame of letting the company know and giving funds to the company I settled with and her response was at her connivence. Would only take cash for the settlement and would give no proof of payment. DO NOT GO THROUGH THIS OFFICE, please beware. read more