I would avoid at all costs. Zero integrity. Purchased car off their lot. Engine failure within 6…read moremonths. Given incorrect information about the vehicle.

My gas door froze on New Years day, I drove in and they didn't even look up to see I was a regular…read morecustomer. He immediately asked for the keys and had it fixed in 10 min with some lithium grease and said there was no charge. No way you'd get this kind of service at a dealer. Earlier this year I walked in to get headlight bulbs replaced in 15 min for $100.

I was locked out my VW Passat and I'm a Motor Club of America member. MCA sent Tony from Tri-state…read moreto unlock me and he was in and out in 5 minutes. No damage and he wasn't a complete ass like other tow truck drivers I delt with. Thanks

Great service- needed a tow truck, answered right away and was on it! Absolutely recommend!!read more

Great service alittle expensive but worth it good service. Talk to Zach he is friendly and…read morehelpful....................................

I moved to Rochester about 6 years ago and from day one my family and I have done most of our tire…read moreand car repair business and this place. They always treated us nice and their service was spot on. They knew our names and were great people. I am not sure what happened, but after their expansion at the Civic Center Street expansion, things changed. You became a number and most of the previous front desk people were gone. They didn't become rude or unfriendly, they just didn't seem to care as much, at least that was my perception. On one of my appointments one of their employees, told me that that I had a problem with one of my front hydraulics or breaks? I just had my car serviced at the dealership and I told him, that I wanted to bring it back first, before any more work was done. The dealership confirmed that there was nothing wrong and I drove the car as normal without any issues. We all make mistakes, so I wasn't to concerned about it. I needed to have my winter tires put on, which are already on rims. In the past it was done without wait or hesitation. Now I am being told that I had to wait a week. Today my front tire went flat and I stopped by to have it fixed. I was told they can't fix it until next week? I don't know what happened since the expansion, maybe they got to busy and too big.

When you find yourself in an unexpected vehicle situation in an unfamiliar area and have no idea…read morewhat to do, things can get stressful. We are grateful to Ryan who responded quickly to our call and was able to calm our concerns. I have to note he was very knowledgeable regarding the car and made me feel at ease towards the next steps to follow. Prices were very fare Thanks Whitewater wrecker and Ryan! An honest service focused on getting you where you need to be, with care. We will be recommending you.

I'm totally satisfied with the service Whitewater Wrecker Service provided this morning. From the…read moremoment Ryan answered my call and questions concerning replacing my mother's car battery, it left no doubt in my mind that he would be the person to move forward with in this given situation. He was prompt, professional, and polite from start to finish. I'd highly recommend this business for your motor vehicle needs.

Tyler was very courteous and professional, would recommend. Added words to meet 85 character…read moreminimum.

Truck broke down, they showed up within 30 mins ( wasn't far from them) to tow me back to their…read moreshop. Got right in and they started on it right away. Should have me Goin today!

Fast service! Super customer service! I would recommend them any time . With the cold weather it's…read morenice to be able to count of them !!

Great guys - very much appreciated the good humor and friendly faces after obviously having a bad…read moreday and needing there service