Never I repeat Never use 24/7 Plumbing, LLC in Gastonia, NC. Select Home Warranty picked this fraud…read moreof a company to check a leak I had in my ceiling. He told me I had to pay my deductible upfront on 10/8/24 before he would schedule my appointment on 10/10/24 between 3p-6p. He requested I pay him my $65 deductible via Cash App to #24hourfee. I paid him & guess what? He NEVER showed to the appointment & would not respond back to refund my money back!! BTW he is not affiliated with the BBB. He is a scammer!

This business is a scam. Avoid Derek Johnson, who also goes by "24/7 Plumbing LLC." Always hire a…read morelicensed and insured plumber. Do not hire anyone who requires you to pay prior to the work or pay in cash. Look up 24/7 Plumbing LLC in Gastonia, NC on Better Business Bureau and you will see there is more than one complaint against him.

This is my honest review even though Yelp's algorithm doesn't want to use it as a recommended…read morereview. I downloaded Yelp just to post this review because I was so impressed with my recent plumbing emergency fix that I am sharing that experience with anyone who will listen because I am that darn impressed and thankful. So even though I'm a new Yelper which evidentally counts against my validity, I hope someone does read this review and know I am being 1000% honest & sincere. Positive: Punctuality, Quality, Responsiveness, Value, 5 out of 5 stars and then some!! WOW, just WOW! These guys went above and beyond. My parents have used Lane Logan for years and years so naturally I called them first thing when they opened at 8am when my water heater began leaking and I needed an emergency replacement. I talked to Mr. Logan who advised that they could do an install, but they didnt have a replacement that my house needed on site and we couldn't wait for an order due to the urgent leaking I had on my floors in my house. Mr. Logan was nice enough to instruct me on the correct water heater I needed along with the proper wattage heating element. So with the proper knowledge I went and picked up one myself around 9:15am and was home by 10:10am. Once I told Mr. Logan I had the unit, he was able to send 2 of his men, Oval & David, to install my new water heater. I also needed my old unit drained and removed along with several pipe replacements and a new shut off valve (My modular home was built without a water cut off valve at the water heater so we had to cut water to the whole house). These guys showed up early right after I got home with the new unit about 10:30ish. They drained/removed my old unit and worked to replace surrounding pipes, fittings, and added a shut off valve along with installing the new water heater during a terrible storm with all our phones going off with tornado warnings. They got soaked from the heavy rain but kept on trucking to get me through my emergency repair. Now you tell me what plumber you know would stick around and work through such bad weather? Well, Oval & David from Logan Plumbing did! Oh and I can't forget to mention that they hauled away all the packing materials that came with the unit I purchased and cleaned up everything. I am beyond impressed with my first use of Lane Logan plumbing. It's rare I get treated with so much respect from handymen as a 37 year old woman. I haven't been billed yet but I'm sure it will be reasonable from all the other reviews they have on Google. I mean, these guys have a solid 5 star rating there. I'll update these last few lines of my review once I get my final bill. Thank you Lane, Oval, and David. You now have another customer for LIFE!!! Now stop reading this review and CALL Lane Logan Plumbing already! I promise you won't be disappointed. Update 02/17/2020: I received my bill in the mail a few days ago and I was absolutely floored with how low the cost was that Logan Plumbing charged me. Not only did they do a full water heater install and removal/disposal of my old unit, they replaced all my pipes and even one of the drain lines under my house. These guys did not gouge me but charged me a very honest and extremely reasonable amount for both parts and labor. The least I can do now is spread the word on how amazing Logan Plumbing is out of Kings Mountain. I am one happy and now permanent customer.

Wasn't very pleased with the communication. Called to see if they could come out and check my water…read morepressure. they told me that they wouldn't charge me to come out and take a look but when he called me to tell me the price he said that if I didn't use him I would have to pay $100. So I agreed to let them do the work even though I had already found someone that would do the same job for a lot less. So they came and did the work same day which was a plus but... they decided to come in my house and find couple other things he could fix (which wasn't a big deal was just the guts in the back of the toilet) without my permission they fixed anyway. My son was home and asked the guy how much it would be so he could ask me and the guy responded with "oh I don't even know" so that kinda gave the impression that there wasn't going to be a charge He was just going to fix it while he was here. Well when I got my bill it was on there. called and asked about it and he said my son gave permission which is a total Lie! Needless to say I sent a check but will never use them again!

Alex was fantastic from the get-go. I contacted him early Saturday morning on Yelp requesting to…read morechange out a toilet at my rental property that started leaking. He immediately responded with a reasonable price after learning more about the issue. I'm out of state, so he offered to swing by Home Depot to pick up the new toilet we ordered and installed it later that afternoon. Tenants and I were pleased with his work, and he sent me photos of it after. I can't say enough about his timely response and professional work. I will call him in the future if there are any other plumbing issues at my property!

Nice guy. Very punctual & Fantastic work.As planned he completed his work very nicely.read more

These guys are the best. I have used this company many times and they show up when they say they…read moreare going to and get the job done in a timely manner. I had Stephen and Danny just come out to check a leak and they checked everything thoroughly. The people that work for this company are professional in every sense of the word. I would highly recommend these guys.

Just in Time Plumbing assisted me with an issue regarding a Sump Pump at my home. Steven and Peter…read morecame out to assess the issue and informed me that my pump was completely broken. With this being a new house, my warranty coverage had not yet expired. I reached out to my original plumbing company, and they would not cover the warranty. Additionally, I reached out to my builder who claimed there was nothing they could do for me. After going through this process, I was looking at spending a few thousand dollars for a new pump. I reached back out to Just in Time, and they assisted me by going through their distributor to process my pump warranty. This saved me over $2,000! Just in Time (specifically Peter and Steven) went out of their way to help me when no one else would. I am extremely grateful and will be using them for any plumbing needs in the future. I would strongly recommend them to anyone needing help with anything related to plumbing!

I was part $400 to get one handle replace and one faucet tub replace. Now my upstairs shower is…read moreleaking into my downstairs bathroom ceiling at which point they wanted to charge me $125. No thanks I'll fix it on my own. Should've done it on my own in the first place

Had Roto Rooter come by the shop and the tech did absolutely nothing. He claims he "snaked" the…read moredrains but the problem was not resolved. Got charged $500 plus for absolutely nothing, and the icing on the cake? The tech left a mess absolutely everywhere. Literally all of the bays were left with this nasty sludge that's being tracked everywhere. The tech seemed like he didn't know what he was doing and seemed like he was inebriated or high. I do not recommend this company and I hope this review saves another shop from the headache we have to deal with.

I wanted my ducts cleaned and research a few companies! I concluded on Pure Flow Plumbing. I am…read moresuper happy that I did! They did a great job, arriving on time, keeping me posted on the work and the technician who came to do the work was the best! I highly recommend this company for duct cleaning! Quite honestly I have to believe they perform all their services in a high quality manner!

How fantastic this company is! The first time I used Pure Flow Plumbing was a pipe on my swimming…read morepool that was leaking. Kenzie answered the phone and Michael, the technician, called and was on his way. I was quoted a reasonable price and Michael did a great job repairing. He was so thorough and professional, that I decided to put his name in my phone. Two weeks later, my husband found water near the corner of our home. Oh no, a shooting pipe burst. Called in the evening when we found it and Michael was at my home before dark. My house could have been ruined if it were not for Michael. The afterhours price was very reasonable. Michael even helped me to find a water damage company. I wish there were more Michaels and Pure Flow Plumbing Companies in the world. Thanks for being the best!!!!!

I can't speak to anyone else's experience, as this review is all my personal experience and opinion…read moreonly, as I know not everyone will have the same experience and I also know there are some solid techs at this company (I have personally dealth with them), but unfortunately I had a nightmare experience with mutiple bad apples in my opinion, and it unfortunately resulted in the end of my storied relationship with a plumber that I thought would be the last one I would ever need, but as they say if something seems too good to be true it usually is... I thought I had found a plumber for life, but my personal experience with Option One ended up with me feeling as though they exhibited failed ownership in addressing an issue caused by errors from their techs, lack of accountability with regard to said issue and becoming confrontational and argumentative when the issue was brought to their attention. Long story short, I had a plumbing blockage that resulted in my front yard needing to be dug up and new pipes being installed in the yard. Upon completion of the job, I experienced flooding in my yard and requested Option One to come out and address the issue. They tried to claim it was an irrigation issue not their problem, but after getting another Option One tech and a plumber from another company to come out, it was confirmed (via photos) that the flooding was due to Option One failing to connect the piping correctly. Instead of taking ownership and accountability for the issue, I was met with defensiveness, along with the above stated lack of ownership and accountability. At one point in the process I even had to ask one of the techs to leave my property because he had such a dismissive unprofessional attitude. I could go on and on but I have already wasted so much time on dealing with this issue that it isn't worth any more of my time. At the end of the day, I found another company to correct the failed work done by Option One and this company apologized on behalf of Option One, as this company felt bad that I had to go through such an ordeal, given that the plumbing industry is already viewed in a negative light by many, right up there with mechanics, car salesmen and attorneys by some. You can read my past reviews to see how much I praised this company in the past, which is why I was so disappointed by what in my personal option was a complete lack of accountability and ownership by multiple individuals across the Option One company. After giving this company multiple five star reviews over the years, I cannot recommend them to anyone anymore as the trust they gained over the years was lost in an instant and based on my personal experience, I cannot in good conscience recommend them to anyone moving forward like I have done in the past.

Daniel Jennings from Option One Plumbing came to my house and did a 100% awesome job checking every…read morepossible issue I could have had with my water pressure. He located the issue and recommended the repair. Thank You Daniel Jennings Barbara Serrano