You need insurance fast go to Rapid Insurance in Reseda and Sherman Way. speak to Elliot or Gabby, my son's insurance company went bankrupt he needed insurance quick they worked on it for us, helped all they could to get the rates down no complaints good people had a genuine concern for helping us thank you again Gabby and Elliot... Gregg and Mateo read more

Terrible insurance company I hate everything abput fhst place and how they handle claims is bullshit hole experience was crap from the company who u cut contact directly ever to having to have a broker to ask questions and a seperatd place for claims and they act like u should bd trying go gry forms signed by the insurance company to the underwriter and I dont no what a under writer is? That's not my job i dont do insurance yeah that place blows cant stand them there just q side company off allstate . read more

Walked into rapid insurance. Was immediately greeted with a professional who took care of all of my questions and got me proper insurance and very fast paced highly recommended read more

Great friendly service by the staff! (Bianca) was very thorough and thoughtful with speedy service just as advertised. Clean facility and was even provided a cold refreshment for the road. This is why I've stayed with this company over 2 years. read more

I've moved insurance companies and always skeptical of making the change, I've had companies poorly communicate about pricing, or just engage in unethical practices. Elliot with Rapid Insurance was COMPLETELY AMAZING start to finish. I called and spoke to Elliot who was able to lower my rates and keep the same coverage I needed, I highly recommend Elliot and Rapid Insurance services; I am so appreciative of his excellent customer service, Thank you, once again. read more

Needed help making changes to my policy. Susan ,a pleasant agent to deal with who gathered minimal information. Handed me amazing satisfactory results , made everything super easy. Ty Definitely Sticking around!!!!! read more

I highly recommend rapid insurance! Steven was extremely helpful and made the whole process easy for us! read more

I being coming to this place for years and my reason is Gaby she has a great customer service .. She look for the best options like it is for her..She contact me if there is any problem making me feel that she care about my case. She inform me of any changes and she make it clear. read more

I've used these guys for several of my company vehicles. I always get 2-3 quotes on insurance and Elliot Always beats the other 2. Not only does he beat them but he is able to insure my drivers when others denied them. I'm very pleased with their service, they provide fast and efficient service and always beat the competition. Thanks again for your great work. read more

Despite all the negative comments I received prior to going through this agency/broker I did it anyway because of the low rate/quote I was offered with them...biggest mistake ever and I regret going through with these people. After a $300 down payment and just a couple months of being with them I received a non-renewal letter from the actual insurance company for something that was mentioned and brought up from the start. I immediately contacted rapid insurance to try and have this matter resolved since i knew this was timely and did not want to go with out insurance or wait last minute due to my situation a, I was transferred over to Elliot (supervisor/manager) who said he was able to get on the phone with my insurance and assured me the situation was taken care of and to call back when my next payment was due, sounded too good to be true right? Well I called back as I was instructed to, and this time around it was a COMPLETE different story, hense Elliot mentioned it was all taken care of, I was unable to directly speak with Elliot because I kept being put through to other staff who were unaware of what was going on which is just ridiculously UNPROFESSIONAL. I had been trying to resolve the issue since 10:00AM I did not get to speak to the supervisor until 5:00PM and this was after i demanded to speak with him and being told he was with the last client of the day and I would have to call back tomorrow. He got on the phone and right off the back had a bad attitude with me im sure he knew i had been calling all day, he was not understanding at all, he did not honor what he had told me when I called a month ago, was arguing with me, and got absolutely NOTHING done for me I dont know how this man holds the title of a supervisor or a manager, the whole time he sounded like he was reading a petty "upset client" script and I am not happy with this company what so ever, I went two days with out insurance for taking his word for something that was "resolved" and taken care of a month ago. I believe this matter could have been handled differently and more professionally, waste of money, waste of time, I put my DL on the line because of this man. I took my business elsewhere. I would steer clear from these people. read more

I am very happy with the services from rapid insurance, especially with Elliot who has always been helpful. They have been able to find me a good insurance with the coverage I wanted for the best price. I've been coming to them for about 3 years and would recommend them to friends and family. read more

Excellent customer service. They we very helpful and thd whole process was very quick. They gave me a great rate also.

I'm pretty happy with Rapid Insurance Group. I was able to get pretty good rates for car insurance for two vehicles for two people. Susan was very helpful & very friendly. She explained my policy to me & helped me add my second vehicle all over the phone & was able to text her pictures of any documents that she needed. And then she sent me copies of the insurance cards so I could print them out right away. I also really like that I'm able to make payments, view my policy and print card from the online account. And when you pay online you don't get charged a fee for paying with a credit card like you normally would if you were to pay by phone, so it's actually cheaper for me to make my payment online. Out of all the different Insurance Groups that I got quotes from Rapid Insurance had the best rates & the best coverage for the price. read more

Elliot was excellent. Found a policy that fit my needs. Quick process as well. Highly recommended.

Steven was great! He found a policy that fit within my budget, took the time to explain my new policy to me and the perks. Great customer service especially when dealing with a person like me who absolutely hates being on the phone. Over all I had a great customer experience. read more

Every time I walk into rapid insurance it's always great customer service .. today the agent Steven helped me with what I needed done real quick even tho he was busy with another client thank you so much Steven for the great customer service read more

So this is my first time doing a review, however I just really needed to show my appreciation for Ms. Susan!!! Who was absolutely patient and understanding with everything that is going on in the world today. I thought I was not going to be able to keep going with my insurance due to the Pandemic but she was very helpful and given me hope to not give up and that there is help out there for us in these circumstances. Again THANK YOU MS. SUSAN, MY SON AND I ARE VERY GREATFUL FOR YOU TIME, HELP, AND PATIENCE. read more

Rick ans Sergio of RAPID INSURANCE saved our lives by finding us a reasonable insurance coverage after the nightmare of shopping around and only receiving bad surprises of nonsense offers. Thank you again Rich and Sergio for your help. Very efficiently professional. Highly recommended. read more

I had researched a couple of insurance places before coming here. As i was walking in, I was greeted by a man named Elliot. He was very helpful in finding the exact insurance i needed. I liked his attentiveness to my insurance needs. Pleasantly surprised. I recommend Rapid Insurance in Reseda to anyone looking for great customer service and the best insurance. read more

I already have been going there but Maria always finds a way to save me money. To insure all 4 of my vehicles.

I've never been treated so badly. When I first signed up 2016 with Rapid Insurance they seemed fine. They gave me insurance through "Infinity insurance" for a reasonable rate and road side assistance was free for a period of time through a completely different company. I told them I wanted to continue the roadside assistance for however extra it would be. Fast forward to last week when I got a huge blow out in 103 degree weather. I called to get the roadside assistance number which I didn't have on me and they tell me they cancelled my roadside assistance in 2017 without contacting me and without cause. So I asked to speak to a manager who then told me I needed to "take some responsibility in my life". He then proceeded to ask me why I didn't contact them before now instead of waiting until I needed something.... Are you kidding me? I didn't know they cancelled my roadside assistance what was I supposed to contact them for? They never contacted me for any reason. And there customer service is non existent. You can get better service and the same rates from any other middle man broker. When you need this company they won't be there for you. They we're mean, rude and I am going to tell everyone I know about how bad they are. read more

I was looking for different insurance quotes since I am single 20 and have a couple tickets on my record. I ended up on rapid insurance and signed up for it. I did not expect what happened next. I received a call from them. I was already getting upset because I thought they were one of those companies who claim to get you a better rate through the phone. I was going to block their number and EVERYTHING! Ilse, such a nice lady. She was able to get me 3 quotes from different places and got me the cheapest and most affordable insurance place possible! I was VERY impressed with their level of customer service. They really want to get the best insurance that fits you perfect! Definately recommending my friends :) They got me with progressive if you might want to know Thanks again Ilse and who ever helped you help me! FYI: This started online and moved to phone conversation which ended with me getting insurance! haha I have never been to this location. Sorry guys. read more

I highly recommend this place. Please ask for Susan she had excellent customer service. She always helps me on any questions I have or situations. read more

I was searching for insurance because my father decided to take me off of his insurance. I knew I wanted to be fully protected with the lowest monthly payment possible. I was referred by a friend, and was told to ask for Elliott Rodriguez. He was able to give me a quote over the phone and set me up as fast as possible. Elliott was not only attentive to my needs, but he was also very easy to talk to. He was professional throughout the whole experience and may I add he's a total catch (ladies). I highly recommend Rapid Insurance in Reseda ask for Elliott Rodriguez you won't regret it. read more

I needed help with auto insurance so I contacted rapid insurance and spoke to Elliot. If you need good insurance and good rates Elliot is the person to contact! He was very helpful and did everything in his power to assure I was getting what I was looking for. He was very attentive and responsive to all my questions. I am recommending Elliot to all my family and friends. read more

Best eliot's the manager I highly recommend these people that everyone they will bend over backwards to help you and their bilingual English and Spanish I would highly recommend them to anyone my insurance lapse and instead of making me pay a couple hundred more dollars Elliot the manager waived all charges and I ended up getting charged almost $10 a month less talk about Top Notch service if I could give them 10 Stars I would read more

My son has gone with this insurance company and I can say they are a great company they work with you on all aspects. Thank you so much Albert Misakyan I don't think any other insurance company would do what you have done for my son. They work with your down payment and your monthly payments you can split your down payment in half and you'll be happy with this company. read more

I have been with Rapid Iinsurance for a few years and today I had a questions about my insurance. I called and Elliot was amazing at answering all my questions and had my best interest in mind and found me a better quote ! Thank you for all your help ! read more

Elliot has been nothing but amazing help.. With my driving record he was able to work me out an incredible deal with my auto insurance. I highly recommend rapid insurance to family and friends. read more

I had excellent experience dealing with Janet for the last 2 Years. Extremely knowledgeable in commercial general liability.

Rapid insurance is really the best! Great prices and great customer service! Susan M really helps me out. Even if it calls for her staying a couple minutes after closing to ensure every T is crossed and every I is dotted. Thanks rapid read more

I've been a customer of this particular branch for over a year now, and I can only say good things! I highly recommend anyone looking to get insured to go and check them out. Elliot runs an outstanding office. All of the agents there are very knowledgeable and aim to take care of their customers. read more

I just have to say thank God for Yelp thru this app I was able to find rapid insurance. They met al my needs affordable, and staff was very friendly I recommend if your looking for an affordable insurance ask for Ana she really help me find best monthly payment read more

I will recommend this Ins company to anyone. People there are all very pleasant and caring for their customers best interest with all open options available to accommodate customers. My daughter is a new driver and as we all know Ins is very expensive for teenagers but they went extra mile for me until they found the best suitable coverage in 20 minspls check them out and I believe there will not be any regrets read more

It's always difficult researching the perfect Insurance company to work with. I decided to research Broker Agencies. I had visited a few offices before hearing about Rapid Insurance though a good Friend of mine. My buddy advised me that they were very Persistent, Informative and Friendly. So I decided to walk into the Reseda Location, given that I live close by. I was then greeted by a man by the name of Elliott Rodriguez. Everything that my friend stated was true and Elliott was able to save me a Great amount of money. From the sound of things, it seems that they get most of their Clientele by " Word to Mouth" and I will be sure to refer anyone over to the Reseda location. read more