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    Rapid Cash Refund

    5.0 (1 review)
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    Services - Rapid Cash Refund

    Audit and conflict resolution support

    Current year tax preparation and filing

    Past year(s) tax preparation and filing

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    4 years ago

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    My Tax Lady - Jackie My Tax Lady NC
graduated from University of Greensboro. She has 6 years experience in the accounting field. 3 Years in Tax Industry.

    My Tax Lady

    (4 reviews)

    This is my third year using My Tax Lady, LLC for my personal and business taxes. Each year My Tax…read moreLady, LLC gets even better making the process stress-free! Jackie and Nadia were extremely professional and provide great customer service throughout the entire filing process! The online secure portal is a great resource which allows for quick & easy access to upload all necessary documents and communicating with them virtually to complete the filing process in a timely manner. I highly recommend My Tax Lady, LLC to anyone who needs assistance filing their taxes!

    I would not recommend this service. I was scheduled to have an onboarding video meeting in which I…read morewas have difficulties figuring out. They then refused to use a telephone to correct the issue. This business seems to ONLY want to do business over email. Well, I tried that. The picture below shows how many attempts I made to get my meeting rescheduled. After the fifth attempt, I FINNALY got a response saying they are now closed tor the season! Haha! The same email explained they would be back in the office on August 18th and to reach back out at that time to continue where we left off. I had no choice since they had all my original tax documents and I could not retrieve them. I waited patiently for this time to arrive. They just returned back to the office at the said time and notified me that since I missed the onboarding call on April 22 that they refused to reschedule, they are not taking on any clients. If you are a high net-worth client like myself, I would avoid this company like the plague. They are unresponsive (as shown below), they lack systems to help when a client cant get into a meeting, they have no issue lying about revisiting your tasks after their promise to do so.

    H&R Block

    H&R Block

    (4 reviews)

    I moved to the area early last year from Los Angeles. I got accepted into a Master's program at…read moreUNCC and have been fighting to get residency status since it is a difference of $4k/semester for in-state tuition and $11k for out-of-state tuition. I was re-applying for residency at the 12 month mark since I couldn't get it when I initially applied. I am submitting every document under the sun to prove I've been living here, and then they suddenly say they need my tax documents for 2022 and they give me a little over a week as a deadline. Mind you, taxes aren't even due yet, and I haven't dealt with them since I've had a number of other things on my plate, so now I'm scrambling to find someone to do them. I made an appointment here and talked to Kristy. I told her about what I needed and the deadline. She noted she had a lot of other people lined up, but when I offered to pay a rush fee, she refused and said she'd make a note to do it the very next day so I'd make the deadline. Next day, everything is done. Even I after submitted those documents and they demanded MORE, Kristy was right on top of it after I sent her an email. I'm happy to say I finally got approved for residency and don't have to pay an obscene amount of money for tuition when I go back to school. Kristy was awesome and really amazing throughout the process. I HIGHLY recommend going here.

    We always get our taxes done early in the year and since we got married we decided to use H&R Block…read moreto do it. This year we decided to use the service of this location since it is closer to our house. We had an appointment and got there 10 minutes early, our tax associate Jill Faulkenberry received us on time. She was so helpful and friendly. She explained every detail about the process, asked us many questions in order to do the right thing and even let us use her computer to print our school books receipts that we forgot to take with us. The whole meeting probably took around 30 minutes with Jill always being clear and explaining all the steps of the way. She even gave us some advices how to prepare ourselves for the taxes next year. We had a great experience and definitely will be back for next year taxes.

    Rapid Cash Refund - taxservices - Updated October 2026

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