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    Ranked Brain

    5.0 (2 reviews)
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    7strategy

    7strategy

    (6 reviews)

    I don't completely understand the purpose of your post. Most people don't try to defend their…read morecompany by saying its the customers fault, or try to downplay their customers feedback. I gave a very straightforward review of how I was treated by your company and I find your reply repulsive and one of the main problems I had with 7strategy. I never dealt with you directly and you likely know very little about my project and the problems it encountered. Let me give you a few small examples and you tell me if you would ever consider a website complete given these errors. By the way, the site is artworksbyshana.com and you can check out the problems for yourself. Taxable goods does not work properly. Homepage - highlight our logo and the words "Magento Commerce" come up. Magento Commerce is the platform we use to make the website so this means that the programmer forgot to change the generic title to the title of our company. I paid $1400 for "view in room" functionality that does not work at all! We don't recieve automated emails when a purchase is made. Each item's price is $0's but they have a tab called special price that is their display price, but this ends up leading to other issues on the back end, like the taxable goods issue. The number of words on the collection banner is limited to an unusually small number and could easily fit more, we asked for this to be changed and it never was. The search function does not work properly - if you search for the painting "on a boat" it gives you the right answer but it also gives you any painting containing the letter "a" or the letters "on" this proves to be a problem as we expand our product base. These are just a few problems that our "finished" product came with. When we asked if we could get them fixed we were asked for more money. I paid $10,000 and was promised in contract a completed, working site. I paid additional money for added features, some of which worked out fine, others failed miserably. When we had done 3 full reviews of the issues on the site, and there were still glaring problems (some of which I addressed in the first review were never solved) I was told that to solve any further issues would cost additional money. I promptly stopped contact with 7strategy and found a much cheaper solution via a private consultant to finish the work needed to get the site in at least manageable shape. You did not go above and beyond to fix any changes and you personally could not have been aware of any work or the quality of that work done on the site since you did not have any involvement in it. You are just attempting to repair your mistake by discounting my completely justified review. My project was not very small, and in fact I was told you specialize in projects like mine, so to discount the size is another error in judgement and does not really help your case. If your service level is of the highest priority to you, why have you not tried to remedy our solution by offering a small amount of help in fixing many of the known issues with my site. If my project manager Enrique would have just admitted to a few errors and solved them, instead of trying to milk me for more money, I would not have posted such a bad review. I find it quite humorous that after the review I gave, and your reply, you would have the courage and audacity to offer your services to me again. While I may have been an outlier case in some ways, I know with full certainty that you guys made many errors that caused me hours of frustration and cost me thousands of dollars. I can say with confidence that I will never be using your services again and while our ordeal was frustrating and costly, it helped me to learn a lot about how to approach making a website (and how not to), how to deal with developers, and how to move forward from my mistakes (choosing 7strategy, overpaying for a "simple" website, and being locked into a contract with them for 9 months+ being one of them).

    7Strategy is not recommended. After inheriting a website redesign project with them it immediately…read morebecame clear that they were not interested in our best interests. We were constantly upcharged and told things could not be done because of our contract, even though these items were originally discussed. If you poorly estimate your time on a project like this, that does not mean that you can ignore the original item and not complete the work. Conveniently, every time we asked for a meeting they were on spring break or unable to actually come to our office. The site was built on a dated CMS platform that basically eliminated the value of creating a CMS based site. I would not recommend 7Stratgey.

    Ranked Brain - web_design - Updated May 2026

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