This is an absolutely unprofessional and unorganized operation. My husband received an assignment and was told his pay rate and what he would be doing beforehand. He shows up to the assignment the following Monday to find that he was not there for the job indicated and for $2 less an hour! On top of that, his HR information was entered in incorrectly. The pay card he was supposed to receive did not go to our address, but because they entered in the information wrong, we had to pay Chase $5.00 to get a card sent to the correct address. Because of this mix-up, we can't even access his pay. It does not end there, they also can't seem to figure out why when we try to access the employee website, it states he is not an employee. We have no idea if he even WAS paid since we can't access any pay statements or hours.
I have tried calling and fixing the issues but the office just gives me the run around. Now I am forced to deal with the corporate headquarters to get anything fixed. Here's hoping! He was hired two weeks ago and nothing has been resolved yet. I understand jobs are at a premium these days, but I wouldn't deal with this particular branch of Randstad again. read more