Ever since Adelle left (who was the former downtown branch manager) and they shifted management, this place has been a complete joke and a disgrace of what they call to be a "staffing agency." I used to get a lot of work from these guys in the downtown office 3 years ago and had great relationships with the staff, but since then this place has been ran into the pit.
What in gods name happened to this place? It used to be a very compitant and reliable staffing agency who took accountability for their actions and delivered on their companys goals. Unfortunately all the good staff members I dealt with, left.
There used to be nothing but professional and oustanding staff ladies who worked there in the past who actually cared for their clients and employees and went the extra distance to get theirs tasks done, were very prompt with their communication and professionalism. But now, they're all gone and have moved onto bigger and better things and its nothing but a bunch of unprofessional hooligans running this place now.
Lets see, they don't return phone calls, they don't even reply to your emails, how about leaving a message with another staff member and have them pass it on for you? They don't even do that either. It's near impossible to get a hold of anyone there. Don't even bother leaving a voice mail, they won't return it, why bother emailing them? They don't return those either. They will make up excuse after excuse "I was busy"..."in meetings" blah blah blah blah blah.
After about 5 weeks of this complete utter nonsense, one day I got in touch with the branch manager and complained because no one would return my damn phone calls or emails. The lady who I was trying to get a hold of for the past decade, finally, miraculously, somehow out of nowhere, got in touch with me the following morning and her excuse "Sorry I was really busy lately" Acted like I never even left her a voice mail to call me back. What? You did? Busy for a whole month where you can't even return a 2 minute phone call or 20 second email? I don't think so.
I don't care how busy you are, any competant staffing agency will always find time to get back in touch with their employees because they will make time - its called time management. Acknowledge it, learn it, use it!
After the 5853rd attempt of trying to get a hold of someone there, I just gave up. When you do finally miraculously somehow manage to get a hold of someone compitant there, they forget every single time who you even are so you have to refresh their memory each time while they hit you with the same old verbatim "What kind of work you looking for?"..."Have you come in and done the testing yet?"..."Are you in our system?"..."Ok well send me your application and I will forward to the person in charge"...blah blah blah blah blah, nothing but a bunch of garbage! They won't follow up, it's all jibberish.
They can't even follow up with phone calls and emails, how do you expect them to follow up with your resume and application? You're just a number to them, they don't want or care for that person to person communication because they don't emphasize on it.
What once used to be a great agency to work for, and I was proud to have a great working relationship with them. Avoid this place at all costs unless you can tolerate unprofessional, unreliable staff wasting your time. But for me, I have little tolerance for agencies who can barely handle and fulfil basic daily tasks like remembering your name! Completely unacceptable.
Like the other reviewer had already mentioned, this staffing agency doesn't care about you, the person, they care about the cash you can make for them, the company. If they did, then they would at the very least return phone calls and reply to emails. Its just professional worksmanship that this place has absolutely no clue on how to go about delivering.
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