Great veterinarian and staff!…read more You can tell they genuinely love animals and care deeply about the families who trust them. The visit felt welcoming, professional, and reassuring from start to finish. I'm so grateful we found such a compassionate and knowledgeable vet for my cat's first well visit. We're looking forward to many years of care here!

One staff extremely rude. Entered most personal information incorrectly and gave major disrespect…read morewhen I tried to correct it. So since my address, phone number and pet's name is all incorrect on files, I don't trust the care. What if they do something to my pet that was supposed to be for another's pet. DON'T TRUST THEM or you'll see. Horrible customer service.

This Lil guy waiting to be seen. I've taken all of our fur babies to this Hospital for everything &…read morehave no complaints. The facility is clean & the staff is caring

All staff and doctor are caring and kind, very friendly and treat me and my border collie as if we…read moreare family. Prices are great!

Great customer service and they treated my dog well. I have a new puppy that will be coming to them…read morebecause of my previous experience with my senior dog.

The staff that answers the phone are always so rude. Jerry is wonderful but the rest truly need…read moresome kindness skills. My dog passed and I called to get a price to drop her off. Just stated the price and no kindness just very cold. Fred needs to instill some people skills in them.. This wasn't the first time.

Simple, caring, honest care. Nothing fancy or commercialized. Fees are not crazy!! Vets & techs…read moreare efficient & down to earth. No fancy oversell ever. We were given great care during our 15 years with them We are living in Montana now & yet to find a comperable clinic. We miss their care!

Best vet staff ever and knowledgeable, professional Doctors took care of my 2 kittens and now are…read morefeeling much better

Moreno Valley Animal Hospital. A great caring place. From the front desk to the room. The Dr is…read morevery Patient, Passionate and Honest. He really took his time in trying to help my Butters. The pricing was good. My goal was to hope to find a Caring, Passionate, Honest and Decent fees. I found it all here at Moreno Valley Animal Hospital I would like to give Special Thanks to the Staff and the Dr. May God Bless everyone and Keep the Honesty flowing. Sincere Thanks, The William's family My Butters 2!!

I don't even know where to begin in expressing my gratitude to Moreno Valley Animal Hospital, and…read moreespecially Alex. When my puppy was diagnosed with parvo, I was completely heartbroken. I thought I was going to lose him, and I felt like the little bit of joy I had left in my life was slipping away. But this hospital gave me something I'll never forget -- hope. From the very first moment, they treated my puppy with such care and dedication, and they treated me with compassion, kindness, and understanding. They didn't just see a sick puppy; they saw how much he meant to me, and they fought for him as if he were their own. This past year has been difficult for me -- I lost my mom, I've struggled with depression and health challenges -- and in the middle of all that, I found people here who reminded me that true goodness and humanity still exist. Alex, in particular, showed me patience and kindness that went beyond medicine. It touched me deeply and reminded me that I wasn't alone in this. Because of them, my puppy is still here with me. He's recovering, finding his strength, and showing me every day how resilient love can be. I will carry the gratitude I feel for Moreno Valley Animal Hospital with me for the rest of my life. They didn't just save my puppy -- they gave me back hope. If you are looking for a place that truly cares about pets and the families who love them, this is where you'll find it. With love : BEAN

Dr Sharp was amazing. He did surgery on my Beau's ear and he was great. He also saved my Teddy when…read morehe was gravley ill. I would recommend this Vet to anyone.

NEVER GO HERE. Absolute cash grab. They do not care about your pet!!!!!!…read moreThey gave us * False hope * Thousands in charges (2k) * A dying dog left suffering * A rushed search for another hospital * And still lost a beloved family member We came in about two weeks ago because our dog appeared to have food poisoning. The staff recommended a long list of treatments, and because this dog was family to us, we agreed to everything they suggested if it meant he had a chance to recover. Before approving nearly $2,000 worth of treatment, I repeatedly asked the veterinarian (a Hispanic male vet) what the chances were that our dog would survive with these treatments. Instead of being honest or transparent, he avoided the question every single time and refused to give any realistic expectations. They told us to come back at closing because our dog "needed extra treatment hours." We came back at 5 PM exactly as instructed. Then they pushed it again and told us to return at 7 PM because the "extra hours would really help." Naturally, we believed them. We thought our dog was improving. He wasn't. When we returned at 7 PM, the vet casually informed us that none of the treatments had worked and that we now needed to rush our dying dog to an emergency hospital to be euthanized because THEY were closing. So after wasting our entire day, draining us emotionally and financially, they suddenly decided there was nothing more they could do -- yet somehow couldn't tell us that earlier? They couldn't even provide humane end-of-life care for a suffering animal in their own clinic. To make matters worse, while my family was devastated and trying to process losing our dog, they still slipped random charges onto the bill, including a flea and tick collar that had absolutely nothing to do with the reason we came in. This place is disgusting. Completely unprofessional, dishonest, and emotionally manipulative. I would never trust them with another animal, and I genuinely hope nobody else has to experience what we went through.

Took my kitten to get his vaccines/routine checkup and all the staff were so kind! Very gentle with…read moremy pet and very efficient. We were in and out in less than an hour.

Ok, I have a regular vet, but it takes weeks to get an appointment. Huge drawback!!!…read moreMy daughter was told this veterinarian was very reasonable. We called made an appointment and my little stray cat had surgery that DAY!! She is no longer pregnant and really doing very well. It is now 3 days later she's continues to heal nicely. I am extremely pleased. I am very seriously considering moving the care of my other animals over here. I'm especially interested in dental care. I saw that he did some dental work on some other animals. If he's reasonable with dental work I WILL GIVE HIM MY LIVER. I am Very, very pleased. The staff was really exceptional. All the girls were really sweet. Oh and and importantly he's very, very reasonable.

Nice vet clinic somewhat hidden off Van Buren. I wish I knew of it sooner. I have the…read moreresponsibility to get three rabbits taken care of and I was sent to a place in Norco, let's just say I feel like I found a much better place, closer to home and moderately priced compared to the other place. Nice large waiting room, didn't wait for too long. Got problem handled and was surprised that it was almost half the cost of my last vet visit with the bunnies

Headline: Life-Threatening Negligence and Fraudulent Charting - Do Not Trust This Clinic…read more​I am writing this as a medical professional who had to perform my own clinical audit to save my dog from this office's incompetence. My dog, Twinkie, was failed by Dr. Mean and her staff on multiple levels: ​1. Fraudulent Documentation & Lack of Physical Exam: The records claim Dr. Mean performed a heart exam on Twinkie. This is a blatant lie; she never even touched my dog. Furthermore, a covering vet performed a suture removal but failed to document any of the clinical concerns we raised. Vitals that were taken by a tech on an intake form were never entered into the formal medical record. ​2. Misdiagnosis & Dangerous Over-Medication: Despite Twinkie showing clear signs of anaphylaxis right in front of the staff, they "shrugged it off" and insisted she was having syncope (fainting) due to heart failure. Without proper diagnostics, they jumped straight to a heavy cocktail of Enalapril and Vetmedin and Furosemide. ​3. Intentional Withholding of Records: I believe this office intentionally stalled sending my records to the cardiologist. Once they realized a specialist would be reviewing their "work," they likely realized they had jumped the gun. Because they failed to provide the records, I had to act as my own investigator. ​4. The Proof is in the Recovery: After connecting the dots myself, I realized the Enalapril was dropping her blood pressure below baseline and the Furosemide was dangerously dehydrating her. I made the clinical decision to stop the medications. Within 24 hours of being off their "treatment," Twinkie was back to her old self--active and barking. A subsequent exam by a different, competent veterinarian confirmed she is healthy, her heart is fine, and she never needed the medication. ​Final Word: If I hadn't used my own medical background to challenge their narrative, their "treatment" for a non-existent heart condition would have killed my dog. Their clinical notes are vague, their charting is dishonest, and their diagnostic skills are non-existent. Go elsewhere.

I just want to say thank you for the wonderful care and compassion you showed us when we had to…read morebring our sweet Nellie in to be put to sleep. It was an incredibly difficult and heartbreaking experience for us, but everyone was so sensitive, kind, and compassionate throughout the entire process. Giving Nellie her last treats was such a sweet and thoughtful gesture, and it meant more to us than you probably realize. You helped make an incredibly painful moment a little more peaceful and comforting. Thank you for treating Nellie with such love and for being there for us during one of the hardest moments we've had to face. We are truly grateful.

I've visited numerous veterinarians, but none have ever shown such disregard for animals. My…read moredaughter brought her schnauzer here because she had been sick, unable to eat, not gaining weight, and generally feeling unwell. They ran $600.00 in blood tests and found nothing. She took her back, and they prescribed steroids, but they didn't help. She returned, expressing her frustration, and by this point, she was desperate to find a solution for her puppy's condition. Instead of collaborating with her and potentially suggesting some ideas, the doctor seemed uninterested in understanding the issue. When my daughter asked him what they could try, all he could say was, "Well, you can." He offered no suggestions whatsoever. My daughter even suggested a biopsy, which he had recommended during the previous appointment, and suddenly, it was "well, we can." Naturally concerned about her dog's well-being, my daughter returned, and they prescribed her Metoclopramide. However, this made her worse. She became lethargic, refused to eat, and slept excessively, acting completely different from her usual self. Instead of trying to diagnose the problem, they seemed more interested in masking the symptoms. As a result, we still don't know what's wrong with her. I believe that when they see my daughter, they perceive her as a young child, which is why they treated her differently. I would strongly advise against visiting this vet. These veterinarians don't care about the animals or their owners; they're just there to make money. They don't want to put in the effort to figure out what's wrong with the animals; they simply want everything to be easy. I feel that since they couldn't figure it out, they didn't want to deal with it anymore. The last visit, my daughter also asked if she would still be able to be spayed even though she's been vomiting. The vet proceeded to tell her yes, she doesn't have to tell them that she's vomiting.

The BEST Vet clinic we have ever gone to and the only one we ever will again…read more We have been going to Dr Bart for treatment for our babies for 9 years now Him and his amazing staff are always kind and compassionate. They truly care about both their clients and their patients. He has saved the lives of multiple of our babies from life threatening problems. And they are with you EVERY step of the way through the entire process including recovery. They answer questions, give visual demos of treatments for home and are patient making sure you understand everything til you are comfortable. Their pricing is also fair and much lower on the scale across the board ESPECIALLY when combined with the level of care your babies will have This is a vet office that TRULY cares and wants to help the community instead of milking them dry for every cent. Their focus is on quality care and best treatments for their patients rather than financial exploitation. They have never made us feel pressured or guilted into unnecessary procedures like we have had happen elsewhere. If you ever need a vet for your babies this is the place to go ESPECIALLY when you have exotics because quality exotic vets are so hard to find.

The staff here is amazing! They are truly kind, caring and compassionate when it comes to dealing…read morewith pets and their owners. So many people to thank for how they assisted us, hard to know where to begin. Alyssa at the front desk for her diligence, Stephanie for her patience and caring, Dr. Baldwin for his professionalism and demeanor, Ann, Cody (Toby) and really the whole staff for putting you at ease and being supportive during routine or even stressful times. Thank you to everyone there for everything you do!