The service was great. Quick response and kept us notified of arrival. Price was right.read more

My apartment complex uses AAA Plumbing for our plumbing emergencies and so far I am thankful for…read morethem. Their tech Reagan is just a true professional, he will talk to you about the situation and work tirelessly to come up with a good plan. It's not been easy for them because the building was built in the 1970s, but I would highly recommend them for a professional team.

I had Plumbing Pros come out to unclog my kitchen sink. He worked on it all one afternoon. It was a…read morecomplicated problem. It became late in the day and he had to schedule a time to come back. He refused to take any payment until the sink was unclogged. He did come back out and solved the problem. My sink has been draining well ever since. He was respectful and knowledgeable.

From the owner: Springfield and Surrounding Areas, need Plumbing Services? Look no further, Plumbing Pros is here…read morefor you when you need us. Give us a call today at 417-657-4563. We offer well trained, polite, and courteous technicians sent to your home for same day repairs.

This plumber will not get our business again. Eric who is the owner, came to do plumbing services…read moreat a residence we recently purchased. He showed up much earlier than we were told without calling ahead. Frankly smelt unshowered and like he smoked heavily. After getting his equipment set up, he was unsuccessful and due to his frequent interruptions for assistance we asked him to leave. His office staff did not answer his call to take our payment so he said they would call later for it. At that point he discovered our floor was damaged from the equipment. It also left a huge mess of oil or some brown mess sprayed all over our bathroom. It took the office staff a week to collect payment then they blamed us for not reporting the floor damage. Eric never once said we had to call and report it especially since he noticed it! My husband tried clearing up the confusion but she was very rude to him. Later, I called the office staff myself to ask why we had to report an issue the owner should have taken care of immediately but didnt and the gal then became extremely belligerent telling me they dont like to do in home work. Why did you agree to it then?! I was able to reach Eric who was not concerned about our floor at this point but backed up his staff stating it was all our fault and in the future we should go rent the proper equipment and do it ourself. So safe yourself the hassle and call a good plumber!

Erik the owner will steal from you if he gets the chance…read more his guys are just as bad. I was billed for 3 hours labor and they spent less than one on the job. after I excavated the hole for them, the assistant slammed the shovel into the pipe. when I called I had told them exactly what the issue was and they did not bring anything required for the job. I was charged not only for the parts they had to go and buy but also for the drive time. When I tried to reach erik his wife"secretary" told me if I didn't like the bill I should not have called them in the first place. it didn't make sense to me . I spent a couple weeks calling every 3 days trying to reach him. Finally I blocked my number and called they answered on the first ring. Asked my name and hung up, after that I could not call from that phone again, my number had been blocked and I still did not get to speak with Erik. I would recommend not answering the door and calling the police If you see them near your property.

Another plumbing company has been my go to for plumbing needs since I bought a house in Springfield…read more6 months ago. I continued to use them because I was happy with their services but then last weeks EPIC snowstorm hit bursting pipes all over town, and unfortunately the sewage pipe in my house was one of them. My other company was booked out for several weeks with no available eta but said they would call me if something became available. So I started calling around and came upon Bufords number on Yelp. They said like all of the other plumbers in town they were booked out but would have the owner swing by ASAP to assess the situation as if it an easy fix they would try to handle it if time permitted. Josh came out and went over the situation. He came by the next day and evaluated the burst pipe and clogged sewage line without charging me for anything. Unfortunately it was not going to be an easy fix, so he couldn't do it that day but said he would try to schedule me the following week. He suggested calling my other plumbing company back and telling them exactly what the problem was he had diagnosed to see if it would help them be able to schedule me sooner as knowing exactly what the problem was tells them how long it would take them to do the job, and he said he had worked with the other company before and highly recommended them if they could do the work before he could. My other company was able to schedule me a few days later with this knowledge and fixed the issues, but before I could call Buford back to tell them the issue was fixed they called me first to ask if I had resolved the problem and said that they would squeeze me in this week if it hadn't been resolved. So while they didn't actually fix the burst pipe they did drop everything to get out here and diagnose it for free, advised me I was using another great company if they could do the work before they could, and then followed up to make sure it was handled or schedule me in. This following a storm when literally hundreds of houses and business had broken pipes throughout town and they were not lacking for business by any means. Great service and follow through, honest business practices and integrity throughout. I still have my other company which I use, but Buford is now on my saved contacts as my backup should the need ever arise. If you don't have a plumbing company give Buford the business as they will work for it. Thanks guys!

Very happy with the quick service installing a hot water sink heater. I will definitely use their…read morefriendly service again.

Fix leaky faucet outdoors. Arrived on time and fixed the faucet without issues. I have not received…read morea bill for service yet.

Honest, hardworking guys! Michael, the owner, is easy to get ahold of and easy to communicate with…read more Chris, his employee, has done two jobs for us so far. He installed a new drop in sink for us back in January as well as a filtration faucet and a main kitchen faucet. Good communication throughout his process and if he needed an extra part, he would give us a heads up ahead of time. Recently, our main faucet had begun leaking and flooded our countertops and under sink. Wenger plumbing helped us diagnose the problem and they took care of it within a timely manner despite their swamped schedules. Very much appreciated. Would definitely recommend this company. It can be hard to find a good plumber and these guys are very professional.

I've had them come out 3x now in the past year to work on different things for us. Once was to…read moremove our washer/dryer hookups to the garage. Once was to install a water pressure regulator. Once was a pipe that we were messing with and shouldn't have been that ended up leaking (this time they showed up within 15 minutes of the call). Each time they came out they were courteous, polite, funny, and did excellent work for a very fair fee. I would recommend them to any of my friends or family!

I have used Bell a lot and they were good but then Wiseman bought them out and now they are…read moreterrible. They send out extra people for a one man easy job then charge double time when the second guy was training the other one and expects me to pay for his training. I questioned why and they gave me a minor discount. Then I had my dad call them for a repair and a guy got on the phone and gave my dad grief about me asking about the double charge and continued to have an attitude about it and said they will only show up for a one time courtesy since I disagreed with his billing and continued to tell him they will never work for me or him ever again. So just cuz we have the same last name they are rude and arrogant to my father. This is one of the worst unethical business deals I've heard of. Then I told only three people this story and all three had similar horrible experiences with Bell. Save yourself the headaches and money and stay away from Bell. Absolutely horrible business