There are no words that can express my dissatisfaction with the type of care my son received…read more Should I say, the lack of care. The lack of urgency. The lack of understanding. The lack of knowledge. Six years ago (2018), my son (who was about 18 or so at the time) saw Dr. Paletz because he was complaining about a discomfort while urination. Long story short, my son said that Dr. Paletz couldn't find the source of the problem after many tests. The urine analysis ordered by the doctor did show microscopic blood in his urine along with protein. The doctor showed little concern or urgency regarding the finding. Obviously, my son isn't a doctor so he had no idea whether or not that was normal substances expelled by the body, but since the doctor showed little concern then he believed there wasn't anything to be concerned about. Last year (2023), my son was diagnosed with IgA Nephropathy. Two of the tell-tale indicators of that disease is blood in the urine and protein in the urine. The other markers are age (teens to early thirties), and race (European or Asian decent). My son fit four of the criteria for this disease. This doctor must have been completely oblivious to the existence of IgA Nephropathy because not once did he refer my son to a Nephrologist. This disease could have been caught much sooner had Dr. Paletz referred my son to a Nephrologist. Don't go to this doctor. Seek help elsewhere.

Lawrence Paletz, urologist extraordinaire…read more What more can I say? After Blue Cross stopped covering my area I signed on with HealthNet. I found my choices VASTLY reduced regarding practitioners in my area. Had some urinary issues last year and went to an office where the care was monstrously substandard. Recently, my symptoms reappeared and insurance tried to send me back to THE SAME OFFICE. I consulted the HealthNet website to try to find another urologist who wasn't 40 miles away or the office where the previous horrors had taken place. Dr. Paletz was fairly close by and had the highest ratings of all urologists on the list. I called my primary physician and had her office refer me. A few days later I got approval. I called Dr. Paletz's office and made an appointment. The morning of the appointment, my car breaks down and, luckily, I was able to borrow my mom's car to take the trek to Inglewood. To make a long story short, because my phone's 4G went kerflooey about an hour before my appointment, I am GPS-blind, cannot find the place and wind up driving around Inglewood for a half hour. I'm hopelessly late to my appointment when I finally ask a woman in a car next to me if she knows where Centinela Hospital is. She hems and haws, then, finally, consults her phone and has this "A-ha!" moment. She tells to follow her in my car and that she'll get me there. "It's a little tricky to find" she says, "Follow me." She leads me all the way back to the medical center and, from her window, waves me towards where I need to go. I blew kisses at her (she's watching in the rearview) and she gives me the thumbs up as she drives away. Angels do exist. Flustered, I make it to the doctor about 20 minutes late. The staff ladies are understanding but encourage me to fill out the paper work "as quickly as possible". I'm writing so fast I imagine the characters I scribbled must have looked like Thai, but I get it done and I am taken right in. First thing I do when the doctor enters is profusely apologize. He tells me not to worry, putting me instantly at ease. Dr. Paletz then goes on to ask me a number of questions and performs an examination. As it turns out everything seems just fine. Impressions: Dr. Paletz explained things thoroughly and I did not feel at all rushed. His bedside manor is exemplary and he has a sense of humor. This made my trip to the urologist a pleasure. I was happy that he's judicious with regard to prescribing medication (I got none, which is great!) and, dare I say, I almost felt like I was dealing with a member of my own family: and I mean the GOOD side of the family. If you are looking for a new urologist, at least from my experience, you cannot do better than Dr. Lawrence Paletz.

I rarely write reviews because I feel that most people don't even deserve them, but Dr. Malhotra is…read moreexceptional. I came prepared with my documentation, came 5 minutes early, and was admitted 5 minutes early. No wait, no hassle, and excellent front desk staffing that communicated the necessary information to Dr. Malhotra immediately. Now normally if you think "no wait" that can go 2 ways, no demand or recommendations for customers, or so good/fast at what they do that they can address their waitlist quicker than scheduled. Here's why I choose to say it was the latter: I was diagnosed in an ER a few days ago with epididymitis and came here for an ordered follow up by said ER Dr. My experience with Dr. Sameer Malhotra was as follows -- Knowledge: Asked precise, specific, and purposeful questions that addressed my issue immediately. After my testicular inspection, he not only drew a nice diagram, but explained the purpose and function to me with great detail, pointing out where he found the inflammation and how. Skill, Dexterity, and Proper application of pressure: The thing that REALLY stuck out however was that during my testicular inspection Dr. Malhotra was a well practiced and calibrated practitioner. Listen, it's already awkward having someone else (let alone another guy) touching your balls, but this entire experience was quick and painless. Now let me highlight something specific: If someone touches an injured body part with too much pressure you'll feel it and usually will resent that person because you perceived that they caused you pain. Now put that perspective into someone touching your balls. But from my observations, and given that this inspection was so quick and purposeful, I can conclude he really practiced how much pressure need be applied, where to apply it, and didn't add in unnecessary movement which wasted time or caused unnecessary discomfort. Course of Action + Solution post assessment: After my mind was boggled by witnessing a magic trick of an inspection, and then having him explain the problem to me with a well drawn diagram and great detail, I wanted to confirm my suspicions of what I was prescribed at the ER and to see what to do next. Before I could even ask the question he said to continue with the prescription and suggested an addition to address the problem. Since I was curious and watched a medical cram session on penicillin on YouTube the day before, and I wanted to make sure that said prescription would never end up with a bacteria that could resist said antibiotic. Dr. Malhotra knew the answer immediately and pointed to the fact that I was already prescribed an antibiotic that covers that case, and from rewatching that segment in the cram video that had like 90 details on the screen, I can confirm he's right. So TLDR if you don't want to read all of the above: Dr. Malhotra is precise, purposeful, knowledgeable, and very skilled at what he does. I am left with no questions or doubt in my mind and I would recommend him to anyone looking for a urologist with no hassle, no bureaucracy, nor any other timewasting.

For Dr. Sameer Malhotra do be a doctor that works with people, he is very unprofessional! He has a…read morenegative attitude and talks horribly to patients. He even made a nasty comment to my dad while he was speaking to the receptionist. This behavior is very inappropriate and I don't understand why he still has a job. What is said could be classified as sexual harassment because of his choice of words. When my dad had questions about his case, this doctor told him "let's not go in circles", instead of explaining to him what his plan of care was. If any patients has questions regarding their own care, they should be answered kindly and the procedure should be explained effectively. This doctor is a urologist that should learn how to explain the reproductive system and problems that occur, and if he doesn't know how to explain, maybe he should go back to school and learn something! Again, this doctor is rude, impatient, and has the worst attitude I've ever seen with a healthcare provider. I do not suggest going to him AT ALL.

It was a pleasant experience today at Centinela Hospital. I'm currently disabled in a wheelchair…read moreand was visiting my daughter on the 5th, I want to get something to eat, Erin my daughter's nurse was very gracious in pushing my chair down to the 2nd floor. After purchasing my items I struggled to wheel my self, God sent this Angel? Marie Anderson, she also has a disability, despite that, she took time away and informed her co-worker that she will be taking me to the 5th floor, to top it off, Marie came and gave my daughter words of encouragement. Marie and Erin is truly an asset. My daughter and I is greatly appreciative, thank you.

My family has dealt with Centinela Hospital Medical Center on more than FIVE separate occasions…read moreinvolving my 85-year-old mother, and I am beyond frustrated with the repeated lack of communication. My mother is bedridden and medically transported by gurney, yet I recently learned there is apparently a note in her chart from August 31 stating or suggesting that I said I would come pick her up. Pick her up HOW? She cannot simply get into my car. Centinela knows this because medical transportation has had to be arranged for her repeatedly. That alone has caused me serious concern about whether communications involving me are being documented accurately. Trying to get information by phone has also been exhausting. I have repeatedly been left on hold for 20-30+ minutes, transferred around, received no callback and struggled to get basic updates about my mother's condition. During one admission I was even told that my mother might need emergency surgery involving kidney stones. Imagine hearing that about your 85-year-old mother. Then when I called trying to understand what was happening, I could not get a clear explanation about the surgery or what had changed. There was also a previous incident involving a reported possible sexual assault concerning my mother that resulted in law-enforcement involvement and me speaking with officers. Yet afterward, communication regarding what happened was extremely lacking. This isn't about expecting special treatment. This is about COMMUNICATION, ACCURATE DOCUMENTATION, ACCOUNTABILITY and the treatment of an elderly, medically vulnerable patient and her family. I am now formally documenting my concerns and submitting them through the hospital's grievance process and the appropriate regulatory agencies because after multiple admissions, I no longer consider these issues isolated incidents. Families deserve clear information. Elderly patients deserve dignity. Medical records need to accurately reflect what happened. And when families raise legitimate concerns, someone needs to answer them.

Everyone I encountered here so far has been very pleasant from the office staff to the technicians…read more Thank you again

my mri was done 6-13 saturday as of today 6-27 2 weeks later my results are not ready i call every…read moreday and am told this afternoon tomorrow in 5 day in 10 days and nothing WTF!! staff is very nice but ??

I just saw Dr Jones for my initial physical today and I'm very impressed. She's congenial, easy to…read moretalk to, explains things well, intelligent, experienced... I'm so relieved to have found her. Her entire office staff are happy, eager to help and competent. That might seem expected but it hasn't been my experience with past doctor's offices. I got everything addressed today with no stress or lingering concerns.

She is the best! Very committed to excellent patient care. Every visit is a time that you get the…read moresupport and the necessary care you deserve!

A very smart, talented, and compassionate doctor. One of the most wonderful doctors that I ever had…read morein my whole life. I have been seeing Dr. Malhotra for the past 7 years for reoccurring kidney stones and since 2019, I never had them anymore because of the excellent and exceptional care he has given me all of those years. Dr. Malhotra is very warm and likes to get to know his patients not only physically but also emotionally. He tells everything his patients need to know to better their health and cure their health problems. He gives wonderful care to his patients because he cares for them like his own family. So therefore he not only cares for his patient's medical conditions but also listens to them and gets to know the person behind their diagnosis. He's very passionate about his profession and patients. He believes strongly and so do I that happiness starts with good health and well being. He has been taking wonderful care of me since 2019 and it's a pleasure to be with him in all of our appointments together in all of these 7 years. When you have him as your doctor you as well have a wonderful friend in him. And I know that for the past 7 years I have not only regarded him as one of the best doctors I ever had in my whole life but definitely also one of my very good friends. He works very hard for all of his patients to give them the best care possible. He is amazing! One of the best urologists and all out doctors in the whole world. A + infinity from me, 100 stars from me too.

Dr. Ahmed is professional, kind and thorough. So far he is the primary reason we continue in his…read morecare. Now the not-so-great: the lobby is dark. Honestly if Berlioz Symphonie Fantastique were playing it wouldn't surprise me one bit. On two visits I overheard patients mentioning how dark it is and on both occasions, the front desk rep indicated they notified the building management. It's been 2 months and it's still dark. None of our appointments have received a "text reminder". I'm a calendar fanatic so this does faze me, but if the front desk says we'll receive a reminder text and it doesn't happen, someone dropped the ball. I gave the front desk rep a heads-up and she explained "my co-worker handles Dr. Ahmed's text reminders; I'll let her know." I'm not confident that's going to happen. Not pleased with the phone system, it's rare I can reach a real person on the first try. I do leave messages, and have received a return call, but most other occasions I end up calling again hoping to win the live person lottery. Button up the details and one could get over having to pay for parking. There's a Redondo Beach location that would be my first choice (free parking too!), but it seems our doc doesn't have RB hours. It's not a joy to have to make the drive here, but again, if the details were fine-tuned, I could overlook the drive.