1. Randall J Russell, OMS

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Aurora, CO

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Randall J Russell, OMS

3.9 (7 reviews)
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Altitude Endodontics - Decor

Altitude Endodontics

3.7(21 reviews)
0.0 mi

Today i visited Altitude, such a pleasant experience. The office clean, organized, and welcoming…read more The staff is so efficient and amazing, this was my first five minutes there. Nothing going on except me the patient. When seated in the chair, it was comfortable. I was the focus of the visit and when the Dr. came in was very kind and warm as to put me at ease. After my diagnoses the office made sure I had what i needed to follow up and also made the office calls and set my new appt. This is the place to go for all you Endodonitic needs. Thank you Teri Moench

I see quite a few one-star reviews here about Altitude Endodontics' shady billing practices, and I…read morehave to add my voice based on my own awful experience. I came in for a second opinion only, no treatment done, after an 8-hour failed root canal elsewhere. (Yes, you read that right.) My original dentist (Jack Nguyen, formerly of Awesome Dental) had agreed to pay for the consult, but then he vanished. Instead of resolving this professionally, Dr. Ricketts' office came after me with an outrageously overpriced bill and proceeded to hound me for five years. Even after payment was made (by me, not by Nguyen), they continued to threaten collections until today, when they finally admitted the bill was paid. Incompetent, unethical, and utterly unprofessional. If you value transparency, fair billing, and basic respect, steer clear of this clinic. EDIT: Your response does not reflect my experience. To be clear: I never received any treatment from your office, only a consultation that another dentist had agreed to cover. When he reneged, your office pursued me relentlessly for five years over that bill, even after payment was made. Most recently, you threatened to rescind a fee reduction if I didn't remove this review. That isn't a "communication breakdown." That's harassment and unethical billing.

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Altitude Endodontics
Altitude Endodontics
Altitude Endodontics

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Garlock Orthodontics - Braces for children

Garlock Orthodontics

5.0(19 reviews)
0.0 mi

8/18/26 Back in the "old days" putting on a lingual bar, otherwise known as a bonded retainer, was…read morevery normal procedure after getting your braces off, especially if you worried about being able to keep putting on your retainer at night when you sleep...for the next 5 decades. Well, eventually my bar broke, so I went to an orthodontist my family had used before. It took quite a long time (45 min. to an hour) to remove the glue from one or two teeth, and replace a little part of the retainer. (Like it WAS like 2" long, it broke at 1.75", they removed and replaced the last .25", and glued it in place.) I wasn't sure that was going to fix the problem of my front bottom teeth shifting, but I only had a couple of months to worry about it, because the glue started falling off, and I had TWO areas that were poking me, and making my tongue raw, so I bought lots of wax from Walmart and tried to keep it covered. But I usually swallowed the wax while eating, and so I just needed to get the problem fixed. But I wasn't going to go to the same ortho. I happened to be over at Southlands on 8/14, and I walked into Garlock Orthodontists, and I asked if they had any availability to have it looked at. It was 2pm, and they said "Yes, how about 3pm?" And during that hour, they took free X-rays, and scans of my teeth and bonded retainer to help Dr. Garlock figure out what can be done. (This place is huge, with lots and lots of techs, I've never seen an ortho office this large before! And the theme is beachy, so very cute.) So Dr. Garlock came and looked at it, and said yes, they could fix it, but not a "temporary fix" like what was done, he suggested a whole new bar, so the glue and bar would have to be removed from all 6 teeth. I was really dreading this, because it was a pain having the glue removed from just 2 teeth, how long would this take? An hour or two?? So I was moved over to Stacy's chair (same day, a few minutes later), and she has either 19 or 29 years experience at this! I laid back and tried to be calm, it helped that the TV above me seemed to be playing something like a Hallmark movie. Stacy was so gentle with getting the glue off that I was able to calm my body and enjoy the movie. Next thing you know, she's gluing on the new bar! What, the whole thing, removing the old and gluing on the new, only took 25 minutes!! I told Stacy she was AMAZING, and I was so glad that I walked in the doors that day! I left there dazed and happy, and when I got home and looked at my teeth closely, she used a lot less glue than the bulky balls of glue I was used to. If you are looking around to have your bonded retainer replaced, please make sure that they have a way to do it in-house, because if they have to send it out for 3 weeks, that is 3 weeks without your retainer (they have to take it off to get a good scan), and your teeth are going to shift a lot in those 3 weeks. So I would highly recommend Garlock Ortho. I know that they also have an incentive program for your children, to earn points for their grades, good Dentist visits, etc., and then they can spend their points on various socks and gift cards to restaurants like Cheesecake Factory. So that's very fun for them! By the way, Dr. Garlock only does braces, he does not do what Dentists do, fill cavities and such. (This is a plus in my book.)

This is a place that feels like home…read more I'll be back soon Love that y'all are in Southlands now Thank you for being so kind on the phone, amazing customer service.

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Garlock Orthodontics - Explore your options with braces or clear aligners at Garlock Orthodontics.

Explore your options with braces or clear aligners at Garlock Orthodontics.

Garlock Orthodontics - Clear braces for teenagers

Clear braces for teenagers

Garlock Orthodontics - Braces can be fun and comfortable with the high level or orthodontic technology at Garlock Orthodontics.

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Braces can be fun and comfortable with the high level or orthodontic technology at Garlock Orthodontics.

Advanced Dental on Smoky Hill Road

Advanced Dental on Smoky Hill Road

4.4(26 reviews)
1.9 mi

I'm updating my review because, five years later, Dr. Wallace has sent an outstanding bill, one I…read moredidn't even know existed, to collections. To reiterate, I came here during COVID for a painful tooth, but the dentist focused on a different tooth, claiming I urgently needed a replacement crown for one that was only two years old. I felt pressured into the procedure, and the crown was poorly done in both fit and color. Another dentist has since told me it needs to be replaced, which says it all. I'm extremely frustrated by this entire experience, from being coerced into unnecessary work to the poor quality of care, and now being blindsided by a collections bill years later. I was quoted a price and told the rest was covered by insurance. I certainly don't recommend this underhanded clinic.

I had a good experience with this place and recommended it to my boyfriend. He had a couple of…read morecleanings there which were uneventful, but the last time he was talked into a deep cleaning. I would like to mention that he takes extremely good care of his mouth - flosses, never misses a cleaning, etc. He didn't think the procedure would be fully covered by his insurance - they only cover half a mouth at a time for that kind of cleaning, which is what he told them. Well the hygienist went and talked to their billing person, who insisted that his insurance would cover his whole mouth. They said they had called his insurance, were absolutely sure and again, convinced him to do it. They even gave him a written estimate of around $100 of out of pocket expenses. So, now they are presenting him with a huge bill that insurance won't cover and they are unwilling to help him at all. He's on disability with limited income so this is extremely bad and I feel terrible for having recommended them. It was literally a cleaning, with no special crowns or anything fancy like that and he is being asked to pay in the neighborhood of over $1000. I will likely have to find another dentist because of the way they've treated him. So, if you're not concerned about maybe receiving a huge surprise bill after your visit, with absolutely no accountability or help from the people who gave you the bad information, go ahead and go there. It's shocking, because they should and can come down on the bill since this totally their fault, but they really don't care.

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Advanced Dental on Smoky Hill Road - 9 years in a row 5280 Top Dentist

9 years in a row 5280 Top Dentist

Advanced Dental on Smoky Hill Road - Dr Wallace and his team

Dr Wallace and his team

Advanced Dental on Smoky Hill Road - Dr Richard J. Wallace

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Dr Richard J. Wallace

Randall J Russell, OMS - cosmeticdentists - Updated October 2026

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