I am writing this review to share my personal experience with Hoover Casey and my former attorney,…read moreLindsay Moretta, in a child custody case involving serious medical concerns. From my perspective, there was a persistent failure to advocate for my child, despite a strong and well-documented case centered on medical neglect. I personally provided extensive medical records, CPS documentation, and timelines. Despite this, medical neglect was never meaningfully raised or argued in court, even though it was the core issue of the case. I also experienced serious professional and procedural problems, including my confidential legal file being accidentally sent to another client of the firm. Immediately after trial and before a decision was issued, I received a letter terminating services, yet the firm never formally withdrew from my case. This left me in procedural limbo and interfered with my ability to file pro se, which negatively impacted my filings. There were ongoing billing concerns as well. I was billed for tasks I personally completed, including gathering and providing records directly to the GAL. I also felt that my attorney spent time communicating with the GAL and opposing counsel in ways that allowed them opportunities to correct issues, rather than forcefully advocating on my child's behalf. At one point, a medical issue involving my child occurred in real time while the case was pending, and no immediate or corrective advocacy was taken. When I raised concerns, I was made to feel like the problem and was characterized as a "difficult client," rather than being heard as a parent trying to protect her child. I also personally spoke with Corinne Hoover and found the interaction to be rude and unprofessional, which further reinforced my concerns about the firm's approach to clients. I am now in the position of having to file complaints and raise these issues after the fact--something no parent wants to do in a case involving a child's health and safety. This review is shared as a warning to other families: choose your legal representation carefully and advocate for yourself early. I would strongly encourage others to look elsewhere for representation, as I would not recommend this firm or this attorney based on my experience. This review reflects my honest opinion and firsthand experience. I feel one star is being too kind waste of money.

Excessive billing practices. An email costs $60 when they forward information directly from another…read moreattorney's office, which means they would click forward, and it would cost me $60. Crazy!! There's a lot more to say, but I am just giving them more of my money by wasting my time writing this, so they are not good.

Manager Jay who answers the phone thinks it's professional to HANG UP ON people mid sentence , he…read morerefused to provide his name when asked and decided he was going to transfer me to Amina because he was too sassy to deal with my concern , this is a terrible representation of any company and I would be embarrassed to have someone working for or with me with that type of attitude . When you go looking for help with a sensitive case and is already hard for you to reach out for help and this company decided to kick you down even more is crazy . 2026 what have we come to ? I'll be posting video of this interaction on my page for shares and awareness to not do business with this company!

I cant speak for the whole company...I hired jeffery Hawkins in a custody case he's so…read moreunprofessional his office looks like a paper junk yard so unorganized. He talks the talk and when comes to the walking part he will just walk off your case and take your money. He was bragging about having custody of his grand daughter rather then doing his job and looking into our case. Used us for $3,000 and threaten to walk off. The dad who won custody of the case has an assault charge on a female in front of kids and drug and alcohol history been in rehab twice never paid child support. jeffery told us that its expunged and i understand that to certain extent when its a violent charge expunged or not this should of still played a big part in how he should never have custody of any kids. guess according to stark county violent charges and not paying child support is how you get custody of your kids. oh dont forget to beat the mother too they will look past it

Very professional and informative. Was always easily reachable and got the outcome I wanted. Thanks…read moreagain!

From the owner: Attorney Olivia Myers fiercely defends those charged with DUI, OVI, or people in need of a criminal…read moredefense attorney or family law attorney.

He was very helpful and a nice console to have. He was quick to respond and I felt comfortable that…read morehe knew what he was doing. I ended up paying the ticket but I think he got $30 off of the ticket because the cop wrote the wrong number on the ticket in one place and the proper in the comments. I would reach out to him.

We have attempted to contact Barbara J. Rogachefsky, Hope, and Annie Hall regarding a $5,000…read morerefund, yet no one has offered a direct or timely response. It is troubling that they were fully available to communicate on weekends when accepting payment, but now refuse to discuss a refund until a scheduled meeting on Monday at 1 p.m.--a delay that only wastes more precious time in an ongoing custody matter. To date, no substantive work has been completed on the case. Not a single motion has been filed, not even an entry of appearance--the most elementary step in representation. Instead, we've witnessed failed attempts to access the Cuyahoga County portal and have had to file our own motions and records requests to move things forward. It appears their focus is on prolonged billing rather than effective legal action, which is entirely unacceptable. I am formally demanding a full refund of the $5,000 retainer so that I may secure an attorney who will act diligently, ethically, and in my best interest.

WORST LAW FIRM EVER!!!! Barb and her team did nothing for my son and I by protecting us against my…read moreabuser EX. They took my money and did not do ANYTHING but make me lose in court and look like a fool against my ex and his feisty lawyer! I knew I should have went with a better law firm! DO NOT WASTE YOUR TIME ON THEM! They will make you spend thousands of dollars and not stick up for you in court! I tried calling them over and over and would leave messages and they won't answer any of my phone calls! But the second they need money from you, WOW they are on top of reaching out to you!! I had to go into their office to speak to someone to get answers on updates on my case! The assistant, HOPE is a horrible lady as well! Very rude and doesn't care about your situation ! They all SUCKED! If you want to waste money and spend over $8,000 on them then here's the scamming law firm for ya!

I would not recommend this law firm. They were very unprofessional and threatened me for no reason.read more

From the owner: Over 30 years experience in estates, trusts, wills, real estate and business representationread more

I just recently had a conversation with attorney Dianna. Her attitude was so upbeat so warm and so…read morefriendly I absolutely feel like we connected over the telephone. She is very quick to schedule an appointment and was very quick to start making phone calls. I am looking forward to our scheduled appointment. Sincerely, Reverend Jeffrey Witherspoon

From the owner: Business Law, Criminal Defense, Wills, Trusts & Estates, OVI & Traffic Law, andFamily Lawread more