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Ramsey Jeffrey J

5.0 (1 review)

Services - Ramsey Jeffrey J

Pet physical or wellness exam

Pet vaccinations

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2006
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8 years ago

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Chase Farm Veterinary Hospital - My girl

Chase Farm Veterinary Hospital

(20 reviews)

I have been a client at Chase Farm for over 20 years. Dr. Pitcairn is the best vet ever! She is…read moreknowledgeable, caring, sympathetic, all around wonderful. I can't speak about the other vets as I have contact only with Dr. Pitcairn. I would also like to mention that Emily Wood goes above and beyond her work there. She is friendly to all of the clients and makes the visit enjoyable.

I arrived at my appt at exactly 4:50pm with my 2 dogs ( an American Bully and a French Bulldog). My…read moreappt was for 4:55pm. It took a long time to check us in because the male employee checking clients in was helping an elderly couple. He was having a difficult time gathering the correct dog food for this particular elderly couple. Long story short. I check in both my dogs. ( mind you my husband had to come with me because 2 dogs can be a handful). We waited for about 2 minutes before being called into an exam room. The tech took down some information and then proceeded to leave and say the vet would be in shortly. After waiting about 20 minutes the tech comes in and says "I'm sorry because you were late for your appt, the doctor is going to euthanize a pet and then you will get seen". Although I feel terrible for the people putting down their dog I proceeded to explain I was not late, it was the check in process. We were checked in late because the male employee was helping an elderly couple. I even told her the entire conversation. I also explained it took a while for me to get this appt because I had 2 dogs and my husband had to be home to help me. I told her I wanted to speak to the vet before she went and saw another client. I waited an additional 15 minutes in the room. It is now 5:40 and my appt was for 4:55pm. I was so angry I got up and left.!! I have been a client of there's for close to 20 years. There is always issues with wait times, which I normally wouldn't mind. But to say it was my fault. That I arrived late!! I have never been late to anything in my life!!!

Ramsey Jeffrey J - vet - Updated May 2026

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