The care from nurses and Dr Ramos Was great! After the spinal injection I was in a lot of pain for at least 6 hrs! I had the same shot before many times and never had this type of reaction! The ladies in office very professional and cheerful! Nancy Guerra read more

I have been going to Ramos Pain Management for about 2 years. I just recently had a lumbar epidural steroid injection on both sides of the bottom of my back - prior to this procedure, my pain kept me from walking, standing, cooking, sleeping in the bed and i had to hire a lady to clean my house. I literally could do nothing, except sit in a recliner. After Dr. Ramos gave me this injection, by that night i was pain free and remain pain free. Temporarily i have my life back until i will need another injection. But at least no surgery yet! I highly recommend Dr. Ramos - he was so kind to me! ​​ read more

Doctor and staff are very friendly and efficient. No waiting office very clean. Review had to be 85 characters. I have nothing else to say.

Excellent! All staff members made me feel comfortable, Dr. Shroyer is super! She is professional, caring, and has a great personality!

Despite the challenge of delivering good service to a lot of patients, they do an excellent job. One recommendation: write down the follow up advice given after your treatment or ask an assistant to do so. Because of the stress experienced by some patients, it's easy to forget them when you leave. Very professional, organized and good communication. 4.5 read more

Very capable staff, efficient and understanding. Explained everything and continued follow-up appointments. Thank you for this opportunity to help establish good patient care. read more

Im totally please with the quality of service provided by the Ramos Center. Starting from the front desk and the staff that takes to the triage room,and PA Danny is simply the best. His compassion and care is SUPER. read more

l have received several Radio Frequency Ablation treatments for severe otherwise intractable back and neck pain administered by L. Shroyer,MD. The results have been amazingly successful. Pain free and lifestyle altering results. Exquisite professional care and patient interaction. read more

Was treated with utmost courtesy. Listened well and was able to schedule treatment within a week. So grateful.

The people at this place are all very friendly and professional, their knowledge and recommendations are spot on. The staff and doctors are very thorough. read more

I have had several procedures here, over a number of months. Dr. Cassell is so good at diagnosing pain issues. And Dr. Ramos has been so accurate that I am walking so much better! read more

Really awful. I filled out forms before appointment, filled out more very cumbersome when I arrived. Then I was was called in to answer a lot more . The nurse was really rude and while filling out the paperwork I stood up to ask where the bathroom and she yelled I'm not done! I told I don't care I need to go to the restroom. Then I thought I went for pain management and they were ordering an MRI and back shots. I really believe All they care about is your insurance. I should have read these reviews beforehand. It's really dreadful and wasted all my time filling out stupid papers. I did not mention my back as the reason I went there, I would not recommend them to anyone. Run away! read more

Back and neck pain . Got a shot to ease pain . Worked great . On time efficient . It was my second shot and I am now pain free . Office efficient and on time . read more

Excellent care. First time in over 30 years I haven't had any back pain. Highly recommend.

Totally changed and steadily gone down hill over the past few years. All the new staff just seems to care more about making money from expensive treatments than making the patient feel better, office visits are rushed and not personal. The doctor barely looked at me and has never put a hand on me, no examination at all. Highly recommend if you like being ignored. read more

Attentive first visit. Thoughtful care and kindness. Both the doctor and the assistant or supportive and helped the paperwork which is massive go quickly. Responsive to my need for quick treatment before going on a cruise. read more

I was directed to arrive 30 minutes in advance of my appt which was totally unnecessary as I wasn't called for another 20 minutes after my appointment time. After a series of questions, It was clear no one had read any of the documentation regarding my previous treatments. The focus was on pain levels which wasn't my main concern. Finally, the last 15 minutes of my hour and a half visit got to the issue I am having. I hope going forward I will have a better experience. read more

You will feel welcomed and cared for. Everone is kind and takes whatever time is needed to help you through your particular issue. Dr Ramos is fabulous! I highly recommend Ramos pain center! You will be in very good hands!! read more

I have been going to the Ramos Center now for close to 15 years, I have had many pain injections, physical therapy and Doctor prescribed pain medications. I feel I am getting the best care available anywhere. The doctors are all knowledgeable and professional. The office personnel are professional and kind. I would not ever think of going any where else. read more

Always get in on time. Very good consultation, staff is top notch. No one likes going to the Drs especially when you're in pain. This facility almost makes you the pleasure. Thank you for your continued care read more

Pain management is good so far but looking forward to less pain Care quality is very good very organized most of the time had a couple of situations where things were a little bit challenging Usually amazing depending on who is working is all I will say. I would like to say that Alisa and Jessica were great. Very nice. read more

Dr. Ramos has Obese phobia, refused to continue with me as a client, said I gave them too difficult time to get on and off procedure table. If you are overweight, avoid the hassle. read more

Very professional staff and Doctors took care of my back pain I can now walk as before

My experience Wednesday was smooth & went well. It was exactly as the Dr. described. The procedure was very bearable & hope it solves my back pain. read more

Procedure was done in time with exceptional care & expertise by the care team. Dr Ramos is excellent!

I have been a patient at Ramos Center for many years and they are always exceptional in their professionalism, attitude and patient delivery. read more

Alexa at Lakewood Ranch tries to help. Just not getting results I was hoping for. Staff is very nice

I have been through hell with my back. I had a rod and screws put in a while back. Pain has been at levels too high to function until I found the ramos center. Dr Jahjah has put me back on my feet along with Dr Amen read more

I am a patient there (maybe not for long). I am in terrible pain and have been trying to reach someone at their office for 3 days. Every time I call their office, I end up going into their voicemail, which says someone will call you back in 24 hours. However, they do not! Even my Primary Care Doctor could not reach anyone there. And only get their run-around voicemail system. Terribly unprofessional. Interesting, after I posted this, you are suddenly responding? My last name is Johnson, as in David Johnson, and if you really wanted to contact me, then check your patient portal. I have sent several messages there. I'm not going to post my phone number and email on this site. And since you do not answer your phone calls, I know of no other way to reply. read more

everything about them is incredible. front desk doctors and pa are all great. easy to schedule with plenty of offices for anyone in sw florida read more

They assured me on phone of what they treat. placed me with a Dr who was supposed to do a certain procedure. I get in office and guess what he doesn't. They tried to get me to schedule with another Dr for the procedure I needed without meeting him because I complained me about a wasted visit. Will never trust this company. read more

First, if they had zeros, that's what they would be given! My husband had an appointment in April and he wasn't feeling well. so I tried calling 3 days in advance to cancel his appointment with NO luck or response (very frustrating) especially when you're trying to do the right thing!! So, I finally went to their office on my lunch break and spoke with the lovely receptionist. It's a shame people go through this frustration over your lack of "Customer Service". It's a shame you can't give the time of day to your patients who depend on you and the advice you give them. Because of your lack of communication and lack of customers skills there is NO MORE TRUST!! Secondly, what do you think injection after injection is the answer??? No, you're not sure!!!!!! You said if this doesn't work we will try another one in 2 weeks. besides having an injection prior to this. So, let's do 4 injections in a matter of 4 months. Not a chance!!!! I'm convinced this place is an injection factory with NO customer service and skills and all out for $$$. You should really consider Customer Service and training courses , mostly with your phone operations and Doctors bedside manners smh. With all the $$$ their bringing in off of injections they should be able to afford training. Some Doctors could stand a training course as well in how to give patients the respect they deserve. They put all their trust in you Doctors and your actions are down right rude if your to busy. All's I can say is how dare you do this to patients that really trust you and believe your doing the right thing for them. So Done!! Karen B read more

my review is based off the staff. unfortunately I never got to see the Dr due to poor communication. I was lied to multiple times by them and I had a referral sent in almost a month ago and still have not been scheduled, not even a call. I have had to call them every time only for them to tell me they haven't received my referral which is a straight up lie, multiple times. I'm very disappointed that this is the way they conduct business. read more

Worse care I have ever received in my life. They don't care about their patients. They don't listen to you. I just moved here and have been in pain management since 2018 for spine disease requiring multiple surgeries. I have given them multiple chances until they did the wrong procedure on me. STAY AWAY!!!! Save yourself a lot of pain and headaches. They don't manage pain, and don't care if you suffer. Good luck if you call them as it takes days for a returned call regardless of the situation. You go in and tell them your pain is a ten and they tell you they can give you a shot in two weeks. No short term solution. Then when you get frustrated with them, it is micro aggression and asked not to yell at them. I NEVER raised my voice. It is like a nightmare you can't wake up. read more

DON'T GO HERE! Here are at least 6 reasons. I went with my husband for an appointment here and they scheduled his procedure for next Friday. (He has shrapnel all over his spine from an explosion in Vietnam and needs these procedures periodically) The PA said they would send his pharmacy a prescription electronically to help calm him because his last procedure was so painful and he was given nothing to help. First, he office girl would not take our new supplemental insurance information. Said he would have to call billing. Second, the prescription was never sent to the pharmacy. Third, billing would never call him back after he left a message 4 times over the next 3 days.. Fourth, the day before the procedure he drove to the office and told them there was no prescription at the pharmacy. They said don't worry about it... we will put it in your IV before the procedure. Fifth, the day of the procedure I insisted that the girl at the front desk take his new insurance info because billing won't answer the phone. She finally agreed. Sixth, We also reminded them that they said he would receive a medication in his IV... They said "you are not getting an IV and you'll have to reschedule if you want an IV" . No much incompetence at Ramos!!!! We looked at each other and said "WE ARE OUT OF HERE"! My husband and I have never been so much "on the same Page" as we were that day. WE left and won't go back. There are other doctors and we will find one. How can Ramos treat people so in need of there help due to to extreme pain this way???? No compassion or help for others that need them! read more

Unprofessional and Uncompassionate Experience! I waited a week for their office to schedule my appointment (referred by an orthopedic specialist) and then an additional 2-weeks for the actual visit. On the day of my appointment, I faced heavy traffic due to an accident, which turned a 12-mile drive into an hour-long ordeal. Despite completing the intake form in advance, I arrived at 3:01 PM for my 3:00 PM appointment and was told by the receptionist that they couldn't take me. One minute late and they refused service? Absolutely unacceptable. I will never return and strongly urge other patients to beware of their lack of understanding and inflexibility. read more

My husband has been going there for years. Since Jessica left, today was the first time Iww had a great experience. She listened and offered solutions. Tonight is the first night in months my husband is almost back to himself. Can't thank them enough! read more

Venice location has been great so far. Alexa Nappi, PA has been helpful, listens and is kind. Had steroid shots from Dr. Smith before & Dr. Ramos now, and they have helped my back pain A LOT. I also had a great experience talking with one of the on call nurses. Receptionists and check in staff have been nice. Never had to wait too long for an appointment. Although nothing can really take away all of my back pain, overall I've been very pleased. It's made a big difference in my ability to concentrate at work with less pain and I can walk more. read more

Do not go here! They do not prescribe opioids even if you have imaging of your ailment. They only do the risky ineffective procedures. They do not seem interested in actually helping and make everything as difficult as possible. The nurse Yolanda was the worst. Every-time I asked for something she seemed to get off on telling me no. These people have no compassion or empathy for people suffering. You get drug tested on your first appointment like some common criminal. Then they still won't give you the pain relief medication that actually works. It's a gimmick clinic, please avoid at all costs. read more

This was my second visit to see Dr. Ramos. I was scheduled for a 10:30 a.m. injection and didn't see him until 3 hours after I arrived. Apparently they over booked?? When the tech took me back he hardly said a word to me. Even before the Dr. came in I was apprehensive. Finally, Dr. Ramos arrived, I never saw his face nor did I talk to him. The entire procedure took less than 10 minutes. When the injection was over he slipped out of the room before I even knew it. The tech rattled off a few aftercare instructions but it was hard to understand him. My first visit was actually the same. The Doctor and the nurse talked between themselves never once addressing me personally. I was given a piece of paper and sent on my way. I felt unseen and un-acknowledged. I imagine that this is how cattle feel before the slaughter. read more