I am always seen by Marco Vargas. He's a PA. I started going to him because of the amazing care he…read moregives my grandparents. He answers my high-maintenance grandmother's calls and texts at all hours and days of the week. He has always done a great job of taking care of my medical concerns and needs. They do charge an extra $10 to draw your blood there but it beats having to go to a lab on your own.

DO NOT USE FOR IMMIGRATION EXAMS FOR USCIS- Dr. Fernandez incorrectly completed my i-693 form after…read morerendering his services and him collecting my personal identification information (violating HIPAA). Not only did he deny completing the form incorrectly, he choose not to rectify the issue, and became verbally abusive stating I have no proof he completed the form incorrectly- this of course is incorrect as USCIS gov has the incomplete form. He laughed in my face and told me to report him, as I am doing so now so it does not happen to anyone else. This physician practices unethically and has done so with other if you research his reviews elsewhere. PLEASE BEWARE

From the owner: General Practice physician, Specializing in Immigration and Naturalization Services,Immigration…read moremedical exams.

My doctor is excellent; however, the staff's poor communication with the medical staff hinders…read morereferrals and negatively impacts my overall healthcare experience. Specifically: * **Referral Issues:** The lack of effective communication prevents timely and appropriate referrals, which is a major concern. * **Healthcare Impact:** This communication breakdown directly affects the quality of care I receive, creating significant problems. * **Doctor's Quality:** Despite the staff issues, I highly value my doctor's expertise and care.

The worst care in every respect- the staff is unresponsive and lacks any understanding of helping…read moretheir patients. The doctor seems wonderful with lots of promises but never comes through and denies his promises of thorough care.he is a fake just wasting time until retirement. There is no quality of any kind there. Stay away! It is also owned by Humana and they have found a method to deny your necessary care.

Dr. Pablo is amazing! And his team is very attentive! I'm…read morevery happy with my surgery results.

Excellent, everyone is very professional. Dr. Balto is very attentive to his patients…read more Mi cirugía fue hace 3 días la verdad 0 dolor

Extremely unhappy about very unprofessional behavior of physician (Dr Cerdeira) who referred me to…read moregastrointestinal Dr but never sent the referral even after calling her office 20+ times pripr to my procedure so I lost my surgery appointment. Also, when I inquired about progesteron treatment which had been recommended to me by various physicians and I requested to get a prescription she literally said it was "crap" and she wouldn't do that for me. Very bad experience overall.

I don't know how this clinic stays in business. They're totally irresponsible and inefficient. I…read morehave a long list of complaint, but here's the latest one. Two weeks ago, feeling very sic, coughing and a painfully irritated throa. Tried to make an appointmen, was told no Dr available, but offered a Dr from the 'Call Center' to talk with me on the phone. she was very nice; said I needed a test to find out cause. I agreed. She said to go to b CB clini, no Apptmt needed on the 3rd floor before 6pm. I was feeling very sic, but I still wen; got there around 4:30p. Once there, was told no record of my tes, couldn't get Dr on phone either. Waisted my time and energy. Dr called me later on, said everything was on system, go figure. I went back a week late. Was told they didn't do the test in there‍. Gave me a written order to go to LabCotp. Today I made it to Labcorp bc I'm still sick. Labcorp told me they DO NOT do that type of test, to call the clinic. I called Centrum and once again, they tried to blamed it on Labcotp. No one took responsibility and kept telling me to contact Labcorp. So, once agai, no servic, no constructive communication and no results. I'm still sick and no where to get help. I give up; need to find a more professional clinic. Stay away from this clinic: 434 SW 12th Ave, Miami 33134

When you go to your doctor's office do you have to go up to a frosted glass window which slides…read moreopen so the receptionist can check you in? Right? That's my experience at every doctors office I've been to, until now. At One Medical in Brickell you're welcomed into an open living room setting by Bri and Eliza who are both super friendly and professional. Don't get too comfy in the waiting room because you'll be taken on time (in my case they took me early.) And it wasn't a nurse or assistant who came out to greet me. It was the doctor herself. Dr. Rosie Singh is awesome. Friendly, knowledgable, compassionate, very easy to talk with. She explained a medical condition better than the specialist who treated me. for it. She gave me around 30 minutes of her undivided attention (unlike a previous primary care physician who breezed in and out of the examining room in minutes!) Her follow up was same day. I went to have my lab work done after my physical and waited less than five minutes to be seen (I went on a weekday morning.) Adriana took my blood sample and was a gentle pro (despite my uncooperative veins!) Plus, my lab results were ready the very next day complete with Dr Singh's comments. Every inch of the office is immaculate. This is not your typical doctor's office visit. While I hope I don't have to visit frequently, it will be a pleasure to return to One Medical.

I've had a good experience so far, but there is room for significant improvement, especially with…read morethe blood work/labs process (not the technicians, just the process). PROS -- I give very high marks to Dr. Daniella Iribarne, the doctor I worked with during my initial experiences with One Medical. She's great--5 stars. One Medical is lucky to have her. She knows her stuff, has a good bedside manner, and seems to actually care about her patients. -- Front desk staff and labwork technical (Carlos) were professional and friendly in the office. Staff gets 5 out of 5 stars. The rules around lab work appointments and operational things like that are not their fault, and they are likely unable to change company rules. I don't want my review to be a knock on the people themselves, who were all exceptional, professional, and helpful. However, I do want the company to take a look at operations and tighten up to offer a better process to patients that is more in line with the fact that this is a paid concierge service. I have only good things to say about all the employees I dealt with. Great job everyone! -- The Brickell office is clean and much nicer than your average doctor's office. You are not stuck sitting in the waiting room if you have a pre-scheduled appointment. I give it 3 stars for the cleanliness and quick processing. Comparatively, at Forward (Brickell office), they give you fancy snacks, and you don't have to sit in a waiting room at all; zero time wasted and zero exposure to waiting room germs, so that's a really tough act to compete with. -- Parking validation (yay)! CONS -- They do NOT do pre-scheduled blood work! So you may have to come in and wait for an hour to be seen for the blood work. Professionals have busy schedules; not allowing scheduling and expecting people to wait for hours is silly. Not the kind of high quality their target consumer, who can afford to pay for a conceirge program, would expect. Patients shouldn't have to travel to the office in hopes that you may be able to "fit them in". This is very SLOPPY One Medical, tighten up. Patients have better things to do than sit in a waiting room, no matter how clean it is. Guess what, I don't want to sit there being coughed on and losing time. The blood work situation has me annoyed (leaving me an hour of time to write this review in the waiting room), so I am giving the labs system one star. Company needs to improve this and allow for pre-scheduled lab appointments (again, not a knock on the employees themselves, who were all great and just following a bad company policy)! -- When I messaged on the app for help rescheduling an appointment, they (offshore staff, AI bots, not sure?) failed to respond in a timely manner. I received a response after the appointment was already finished, which is a bad look. Do not offer an app and blow up the app with all these "we are here for you" and "welcome", messages and then not deliver on your customer service promise with appropriate and timely follow-ups to patients using the app (Forward is similarly disappointing on the follow-ups and app, using AI bots for most things). OVERALL In comparison to Forward (a similar but pricier out-of-pocket medical concierge program), for now, Forward wins in terms of more high-tech client-centric onboarding and patient rooms, no gross waiting room, they send you a welcome give, and the in-office experience is fast where it matters (no gross waiting rooms, labs drawn on the spot with no wait), and slow where it matters (you don't feel rushed by the doctors), which is nice for busy professionals paying for convenience and perks. However, Forward does seem to have diminishing returns on those months when you are paying for the service but not using it, and they don't do a good job of integrating with your actual insurance provider. One Medical is only $200.00 a year, and you are paying $150.00+ a month for Forward, so there's a big price difference as well that you have to weigh in line with your budget. I wanted to try One Medical in hopes that they'd do a better job linking up with my insurance and compare, overall, to the value received at Forward to objectively pick whichever is better. The jury is still out. I will update this review after a few more experiences with One Medical. So far, I give it a solid OK/GOOD. 5 of 5 stars to Dr. Iribarne. If it wasn't for her and the great staff, I'd give One Medical 3 stars overall. I haven't worked with the other doctors, so I can't speak to the experience there, but if you can get Dr. Iribarne, then you will be in good hands. One Medical is a good option for a slightly more elevated doctor's office experience. You'll get great staff and a very clean office conveniently located in Brickell. If you are looking for a more high-end white glove experience, it's probably worth it to spend extra for Forward or another more pricey service (though Forward has its own CONS list and certainly isn't perfect).