If mind-numbing, hair pulling AGGRAVATION is your goal, build a home with Elite (aka Arbor &…read moreClayton Homes). The homes are pretty but they make committments they have no intention of honoring. Our mortgage broker repeatedly warned us NOT to build with Elite because he knew their reputation. We bought a spec home thinking we were side-stepping the aggravation of building with Elite but we were wrong. As the primary HOA manager while a community is being built, Elite collects the community funds but does not use them on proper maintenance of the community then turns over the community to the residents in horrible shape. Your HOA will be facing an immediate increase of rates when the community is turned over from management by Elite. People will continue to buy this product because it is pretty but you have been warned. Seek out Mason Homes or Orthober or a builder in that league. Yes, they are more expensive, but you get what you pay for.

I want to start by saying how grateful I am that our building process is finally behind us. After…read moretwo long weeks post-closing, we're beginning to enjoy parts of our new home. That said, this journey has been far from easy. Over the past year, I've been let down time and again by issues I never expected, and in hindsight, I wish I had asked more questions along the way. For most people, a home is the single largest investment they'll ever make. After 13 years in our $139k starter home, my husband John and I were beyond excited to build our dream home and chose Elite based on its reputation for quality and customer care. Unfortunately, our experience didn't reflect that standard. As a project manager and an engineer, we pay close attention to detail and value craftsmanship. While the design process started strong and the early stages of construction were exciting, the quality of workmanship and oversight quickly became disappointing. Here are just a few examples of our experience: Appliances: Our "premium kitchen" includes luxury pieces paired with low-end, undersized items like the microwave--something we'll now have to replace. Front Doors: My dream double walnut doors were mistakenly painted black. The "fix" involved painting over them with brown paint, leaving a cheap finish. We eventually hired another company to refinish them correctly. Selections vs. Reality: Several items installed didn't match what we selected--garage doors, windows, and finishes. Doors were painted instead of ordered in the correct finish, and the difference is noticeable. Painting: The overall paint job throughout the home is sloppy and rushed, not at all reflective of a home in this price range. Master Bathroom: The tile floor has been torn out and redone twice already due to poor workmanship. I could name many more examples--delays, inconsistencies, and careless work--but the bottom line is that the process fell far short of expectations. What should have been a joyful milestone has instead left us feeling disappointed and hesitant to show off our new home. To be fair, I want to acknowledge that our project manager, is doing his best. But one person cannot effectively manage an entire neighborhood of builds. The subcontractors, in particular, need to be held to much higher standards. The few bright spots were the plumbing, cabinetry, and flooring crews, who did great work. In the end, I wanted to love this process and proudly recommend Elite. Instead, my honest review is 2 out of 5 stars. I'm ready to move forward and put this chapter behind me, but I hope my feedback helps improve the experience for future homeowners.

Don't bother with Beck Realty. I was in Louisville meeting my brother and wanted to look at a house…read morewhile I was there. I left Jennifer a message on Thursday and am still waiting for a call back almost a week later. I also tried 2 other numbers for them and no one answered. Go with someone who knows how to use a phone!

From the owner: Real Estate, New Home Buyers, Working with Builders, Selling Homes, Land Developmentread more

Heather is PHENOMENAL! I would absolutely recommend to her to anyone looking to buy or sell a…read morehome. I recently moved to the Louisville area from Phoenix, AZ, and I could not be happier with my experience. She organized and toured each home visit with me and pointed out all the great aspects and any potential pitfalls. During negotiations on offers, her advice was lifesaving (or rather pocketbook saving!). She is professional, friendly, and full of amazing recommendations from contractors to favorite local eateries. Thank you, Heather! You are a rock star!! I am so grateful for your help! If you're looking for an agent, don't hesitate, CALL HER! When family and friends recommend a different agent, don't listen or waste your time like I did, CALL HEATHER! She is more than worth it.

I recently moved to Kentucky from out of state. Heather helped me not only find the perfect house…read morein a super crazy market but she recommended places to see and things to do in the city. She put me in contact with specialist to deal with anything that went on after purchasing the house. She was an amazing agent and I highly recommend her.

We had a home built by Taylor Homes approximately one year ago. The build process was a terrible…read moreexperience. The person in charge of our build was nice enough, but didn't care about the build at all. We ended up with a house that quality wise wasn't worth the money. Taylor's customer service is so bad, I didn't even want to turn in any warranty claims because I didn't want any of their contractors to work on the house. I DO NOT recommend Taylor Homes to anyone. I wish I would have done something different.

Taylor Homes just finished my dream home that I have been saving for years to build. The home was…read morebuilt with high quality materials (Shaw flooring, Anderson windows, the list goes on and on!), in record time with excellent communication from the superintendent, Joel - Who did a fantastic job of explaining the process and what / when to expect the phase of work. I am extremely pleased with my CUSTOM home that my family and I will enjoy for years to come.

Greg and Tom of GCU took over the build on our custom home in June of 2025 estimating to finish it…read morearound September. They ordered wrong size cabinets, hired below par subcontractors, were not on site to manage sub contractors or work, did not complete the home but attempted to charge us over 90 percent of the contract price by November of 2025 while still having months to go on the house. When we told them we needed to talk about the project and lack of completion they stopped answering calls and texts and basically abandoned the work without any notice. These people talk a good story but fail to complete what they say and have little respect for timelines or quality of the work being done, Some of their subcontractors are questionable at best as far as quality and reliability of their work. They also failed to communicate wit us about issues, problems and constant delays in getting the house completed but were always there when a bill needed to be paid or they wanted to be paid. I would not recommend these people for any type of major work or construction.

From the owner: Turn dreams into reality with GCU Custom Builders. We are a…read morecustom home builder with a combined experience of 40 years in the construction industry. Our team of skilled professionals has a passion for creating unique and beautiful homes that are not only functional but also a reflection of the homeowner's personal style. Our years of experience have given us a deep understanding of the building process and allowed us to fine-tune our approach to provide the highest level of quality and service to our clients. Whether you're building your dream home or renovating an existing property, our team is dedicated to making the process as smooth and enjoyable as possible. With our combined expertise and commitment to excellence, you can trust us to bring your vision to life.- With GCU, your home is "Built For a Lifetime."

Designer Builders just completed a complete kitchen makeover for us. This is the second major…read moreproject DB has done for us, and the second one where there WAS NOT ONE PROBLEM FOR US during the project. The first was a partial bathroom renovation, which included tearing out and replacing a master bath shower that had leaked for years, with the addition of a skylight in the shower. I needed to stay in my master bedroom while the work was being done, and DB was very careful to leave everything tidy at the end of the day so I could live in the construction zone. The workmanship was flawless. Three years later, it looks as good as the day it was finished. The kitchen project was a complete gut, with an expansion to encompass what had been a porch, and the addition of a new porch. The house was built in 1926, and keeping the original look was important to us. We also had a limited amount of space in which to work. DB came up with a design to maximize storage and utility in a modest space. They carefully removed the old brick and reused it, so the addition is seamless. The original built-in oak icebox was removed, refurbished, and re-purposed as a focal cabinet. The custom cabinetry was designed to mimic the original cabinetry which was too worn to salvage. As expected after the first project, the workmanship is beautiful. We couldn't move out during the construction, so neatness counted. The workspace was cleaned every day so that we never felt overwhelmed by the construction mess. We worked with the owner and a 2-person crew, who we got to know well over the course of the construction. We knew our home was safe in their hands, and that they employed trustworthy subs. And, when the need arose due to medical issues, DB brought food and mowed our lawn. We actually miss them now that the job is finished! THANK YOU, DB!!

From the owner: Designer Builder's services include kitchen and bathroom remodeling & renovation, custom house…read moreadditions, new construction, historical restorations, and general contracting.