contracted with this builder to build a custom home in October 2017. We broke ground in December 2017 with a suggested completion date of June. On September I was forced (sold house and was promised the home would be done third week of July). At most every stage of the process I experienced issues from mold in my basement, warped doors, scratched windows, unlevel brick to an inability to get accurate financial numbers together before I had to close on the house. The owner was never present until I called direct attention to frustrations and concerns. In the course of building my home, I was passed off from superintendent to superintendent (five to be precise). This resulted in a lot of errors, having to spend hours repeating issues or telling the next person what the previous person committed to doing. This created significant quality issues, financial issues, and ultimately a lot of my time supervising. I moved into a home without sidewalks, a driveway, a graded yard, etc.. This resulted in my basement flooding on two separate occasions (to which I had to clean up and deal with the mess). I had a pipe burst in a bedroom wall and run onto my carpet for hours before it was discovered due to a low quality plumber. I was left with debris and trash in my garage and yard that I finally had to clean up. I was promised multiple times that this company would address issues such as scratched windows, no caulk in doors, warped doors, cabinets with oil stains on them, paint issues, etc.. They have been promising me that they will resolve the issue for ten months (I have the documents to validate). Two deck boards that needed to be put on sat in my driveway from November until the end of June. As I have turned up the heat, I was informed 10 months after I closed on the house AND after the leadership of this company said they would do the right thing and address my concerns multiple times, they now demand I pay them $12k and they want to move the items to a one year punch list. read more