I had a water heater emergency at my rental property after the bottom of the old unit apparently…read morefailed and caused a water issue. Since this directly affected my tenant, I needed the repair handled quickly, professionally, and at a fair price. I reached out to both Maeser Master Services and Dauenhauer Plumbing while trying to get the issue resolved. After comparing the estimate I received from Maeser with the final paid invoice from Dauenhauer, Dauenhauer ultimately earned my business. Their price came in a couple hundred dollars less, and I appreciated that I did not have to sign up for a monthly membership just to receive a better price on an immediate repair that needed to be handled right away. Dauenhauer replaced the old unit with a new 40 gallon gas water heater, and the process was straightforward from start to finish. The work was completed, the issue was resolved, and my tenant was taken care of. Overall, I was happy with the service, the pricing, and the completed replacement. Out with the old, in with the new. I would use Dauenhauer again for future plumbing needs.

Property Damage Caused by Improper Installation of Emergency Sump Pump…read moreI am filing this complaint against Dauenhauer Plumbing regarding significant water damage to my basement that appears to have been caused by the improper installation of my emergency (secondary) sump pump by their company. On Sunday, March 8, 2026, I noticed that my main sump pump was running continuously without shutting off, which was abnormal. Because I had a newer emergency (secondary) sump pump installed as a backup, I unplugged the main pump to prevent possible damage and contacted Dauenhauer Plumbing to schedule an inspection for the following day. On Monday, March 9, 2026, at approximately 8:30 a.m., I heard an unusual sound coming from the sump pump area in my basement. When I investigated, I discovered water forcefully discharging from piping connected to what appeared to be the emergency (secondary) sump pump system. I immediately contacted Dauenhauer Plumbing, and a plumber arrived within approximately 30 minutes and stopped the water flow. According to the plumber who responded, the emergency (secondary) sump pump had been installed incorrectly. He also stated that he found nothing wrong with the main sump pump. He initially believed the discharge line might be clogged and cut the exterior line to inspect it, but there was no standing water in the discharge line. The plumber then stated that he believed the underground discharge line might be broken and offered to arrange excavation. Instead, I suggested a temporary above-ground discharge solution to move water away from the foundation. The plumber went to Lowe's, purchased flexible piping, returned, connected it, charged me for the materials and labor, and then left. As a result of this incident, my basement sustained water damage, including: Basement flooring saturated with water Drywall/sheetrock wet Insulation wet Possible defect or damage to the main sump pump I have photographs and video of the incident and damage. I have also contacted my homeowner's insurance company, State Farm, and they advised me to begin emergency mitigation with PuroFirst. That process is currently underway. I have made multiple attempts to contact management at Dauenhauer Plumbing regarding this matter and have not received a return call or meaningful response. Given the seriousness of the damage and the fact that their own plumber acknowledged the emergency sump pump had been installed incorrectly, this lack of response is unacceptable.

Recently had a sluggish clogged drain so I called Leonard since he has done other work for me. As…read morearranged, he arrived on time and even though it turned out to be a bit tougher than expected they were able to clear everything out, identify the culprit and finish the job promptly. He's a pleasure to do business with and will be my go-to guy whenever I need his services! -Beav

Mr. Walker came out today to fix an issue I had with my sewer vent. Great experience! He was…read moresuper helpful and had the issue taken care of quickly and was totally professional. Glad to have found an honest guy and look forward to working with them again.

Your Second Opinion Plumbing just finished their work today, and we could not be happier with it…read more Despite what ended up being a bigger job than originally thought, YSOP made the process smooth, with great communication throughout. I reached out to them last week after water started falling from the upstairs bathroom into the first floor bathroom of the duplex we own. I sent them a message via Yelp and their office responded within the hour, allowing me to pick the time when they would come out the following day. And from there we were rolling. During the initial visit, Cody deduced that there was likely a problem with the flange and wax ring in the upstairs toilet. When they came back the next work day to do the work, we ended up having to get into the walls, where it was easy to see that the 100+-year-old cast iron pipes, original to the home, were actually rusting, with very noticeable cracks in them, leaking water throughout. Over the next day and a half, YSOP replaced ye olde pipes, patched another leak, replaced the flanges on both toilets in the building and moved the plumbing for the basement washing machines, since they already had to work in that vicinity anyway. This was a big job, that didn't come cheap, but they were upfront with all costs and kept to their quote. I also appreciated that they called to give me a 20-minute warning before they showed up each time. Through and through, YSOP was easy to work with, respectful of me and my property and thorough communicated. I will definitely use them again!

Our basement flooded. We realized that our sump pump had quit working so we gave them a call late…read moreon Monday. They worked us in the next day and gave us a free estimate which we accepted. They did the work right away and had to go get parts as they had already used all their replacement parts. They literally went and picked up parts and did the repairs the same day! They were very nice too. Great company.

The company picked up our new toilet from Home Depot since they hadn't delivered before he came…read moreout. After coming back to our home he discovered the bottom of the new toilet was broken. He returned a second time from Home Depot with another toilet and finally got it installed. Even though Home Depot dropped the ball, Maeser scored in customer service and exercusion. Well done!

called Maeser at 340p in a panic with my main water having been turned off for two days because of…read morea shower leak upstairs. We weren't sure if it was coming from behind the tile wall or if it was just the faucet stems but another plumbing company came out yesterday and charged $99 just to tell us that we would have to hire a tile demo person to tear out the tile wall to the tune of $800 before they could even start to repair it. SMH But today Jason with Maeser was at our house within 30 minutes of our call and done with all repairs within the hour! And Maesers cost was less than half of the other company's quote! Not only that Jason was the most respectful kind man and he was obviously very knowledgeable. And he saved us from having to go to a hotel room tonight because we had no water. Jason graciously came in and treated my husband and I with respect and assured us he would take care of everything for us. He put our minds at rest which meant the world to us, especially being seniors. He definitely went above and beyond! Next up we are getting a bathroom remodel done and Maeser will be doing it of course! They even do garage doors! Please don't waste your time calling anyone else. Call MAESER and you will have a company for life that does it all and will save you money! Lisa Lewis

Good communication, fair pricing, great service and a solid installation of a water heater.read more

What a pleasure to have a company show up on time, do their work properl, and not over charge for…read moretheir services. Before you get your head ripped off by another plumbing company, do yourself a favor and get a quote from Daniel Brown Plumbing. Jansen and Devin did a great job. This is the only plumbing company I will use in the future. You should try them.

I would leave them zero stars if I could. I have left them glowing reviews in the past however,…read moreafter paying them almost $30,000 to install a new HVAC unit four months ago, our AC system is not working at all. We paid for their "membership" but good luck getting through to them as they hide behind their AI telephone scheduler and then apparently use something akin to Slydial when they call you back (makes calls go straight to your voicemail) so you are forced to use their AI "person" to schedule. Good luck if "she" doesn't recognize you as a "member". Long story short, we called someone else to come out and will be taking all (plumbing and HVAC) of our business elsewhere.

I had a tech come to our house about replacing a toilet flange. The current one was cracked. I had…read morealready removed the toilet and wax seal so it was easy for the tech to inspect the issue. After inspecting the issue for a full 30 seconds I was told the only way to deal with the issue was to jackhammer up the concrete and essential destroy the bathroom. I immediately said no. What he didn't know is I knew how to do the work, it wasn't that difficult. I only called because I didn't want to do it myself. Well an hour later and a trip to he parts store I installed the new flange. Will not be calling Greenwell for any kind of service in the future, and I will be spreading the word of the poor service. Also the tech sat in his van for an additional 45 minutes after he exited the home. A little odd, stealing time maybe? Also green Mohawk? Maybe repping the GREENwell brand but a little unprofessional if you ask me. Drexler will be my choice in the future.

Steve started my job, took $23K in draws and left me high and dry. We have a huge mess at our…read moreproperty where Steve opened up a very large ditch and then disappeared. All attempts are reaching SOS Plumbing and the owner Steve have been unsuccessful. Never returned a phone call or txt or responded to the certified letter we sent. BUYER BEWARE this business and its owner Steve Staub are not honest nor ethical. I would give 0 stars if I could. We are a small hard working family business in Crestwood and this theft by Steve has created hardship for me and my family.

From the owner: SOS Plumbing is it locally owned and operated residential service company that takes pride in…read moreprofessionalism cleanliness quality work customer service. We strive to offer the best solutions for your current plumbing issues with the best material and qualified licensed plumbers.

I am extreamly pleased with John Heffley Plumbing for a few important reasons,(one) because I…read morecalled late on a friday afternoon and John answered my call and listened to my problem and told me to call Cathy and tell her he had spoken with me and see if she could send a tech out to me , she did and told me it woulld be about an hour.I had no water to my house from a full cistren I just had filled and I did not no why.( 2)Apon arriving about 45 minutes later the tech went into the crawl space and found the pump that was old and had lost its prime as well as had a few other old cracks ,but he was able to restore its prime so I had water .(3) the tech was able to show my son where the old crackes where and advise us to get a new pump and he wrote an estiment and was very professional and very nice as well as taking the time to get the water on and did it all along with explaining the prosses.I was more than pleased with the fast response time,fixing the problem along with the more than affordable bill which I had expected to be more ,I will use them again for whatever I need and would recommend them highly to anyone.

I reached out to John about a broken tub spout with diverter. I had bought the replacement but…read morecould not do it on my own after having shoulder surgery. I called and emailed several plumbers for quotes which were ridiculously high for such a simple job. Literally pulling one off and putting another on. John came out on a Saturday, at the end of his day, and switched it out in 15 minutes and did not charge me upwards of $200 like other handyman and plumbers we're quoting me. He's super friendly, very polite and truly a professional

Would not use anyone else. They have been here for every…read morestep of our three plus year renovation and service calls in between. We have used others before unfortunately, but with this company you get honest, quality work. We've never had a complaint.

Wonderful service, very knowledgeable, professional, I highly recommend Terry Plumbing.read more