Since it changes hands it went downhill. Loki was awesome and hooked you up. New dude ( and his wife) are rude! Because I didn't have the 80$ to buy a product the night before ,he charged me 30$ MORE next day because he said it was yesterday's price!!! What???? Not to mention ya can't understand him with Chew in his mouth. All set at the Haverhill location! read more

I belong to the loyalty program they have and I went in there to buy two 20 ounce bags of kratom, just like I have every month, for several years. The clerk refused to give me the discount their device said I was owed. She said she would give me $5 off, but no other discounts. I showed her the screen that said I was due 20% off. She flat out refused. So I walked out without buying anything and I will never go back. read more

No refund on 49.99$ vaporizer what I wanted was a working one. Atomizer not recognized. Staff totally rude and unknowledgeable. Prices sky high. Definitely go to your local gas station or bodega or corner store. At least they back their product on something like this. Avoid at all costs. read more

Love this place! The staff is super friendly and helpful, and they work hard to accommodate your needs if they don't have what you're looking for (which is rare, store is loaded). I don't mind the drive up here because I know I'll get what I need and always have a pleasant experience, which you honestly can't say often when it comes to smoke shops! read more

Girl was nice but their prices are double. I got a vape pen that sells for $20 everyone else for $45. My mistake live and learn. The juice I got was open and not even a full bottle. read more

Nice staff shop was clean but poor selection and very high prices. Thirty dollars more expensive then anywhere else I have purchased vape supplies in the last 6 years read more

I purchased a Kushi vape pen from here, one week later it stopped working. So I brought it back and they exchanged it for a new one. Same day, stopped working. I brought it back and wanted to exchange the pen for something 1/2 the price. And they told me it's illegal to do that exchange.. also their products are double the price for rolling papers then any other store around. I love that it's right around the corner from home in downtown and sadly I will NOT be using this store as my smoke shop in the future. read more

Staff was very friendly and helpful, super professional (something you normally don't encounter in this type of store). The store itself is really nice, spacious, well-maintained and a huge selection. I will definitely be coming back. read more

Store was amazing, great prices, and very clean compared to most smoke shops around. However I will not be returning to this store solely because the young women working the counter was so nasty through out the whole interaction. You could see the misery in her face as she snapped out answers to my questions. I would much rather take the extra drive to smokers choice to receive better customer service. Until the young women the shorter black hair is no longer working there I shall not return. read more

I'm disappointed at the fact that amber and Alyssa aren't working there anymore they were great kind girls always helped with what I needed and helped me invest in some great new goods . I'm really disappointed that I have to deal with the other rude girl from now on .. read more

i would give 5 stars, but lately it has been very different in there regarding the employees, i've been in the system for over a year now with the rewards program and they are still persistent and questionable about my age, i have a perfectly good ID that i have to show them almost every time, just annoying cuz i've known most of the people there before they started hiring new ppl, i go here for everything and give them so much business between me and my boyfriend read more