Second femur fracture for mom...Dr. Patel did her R in 2011 and now her L Totally confident, calm and super nice dr. Made my brother and I feel comfortable. Surgery was a success... Thank you Dr. Patel, for taking such good care of my mom!!!!! read more

If I could leave zero stars, I would. Every single person I interacted with in this office should not work in healthcare. They lack professionalism and compassion, and they seem to have an overall disdain for their patients. I came in for some knee pain, and Dr. Patel saw me for all of 3 minutes to discuss my MRI report. He seemed to be exasperated with my questions, and spoke to me in a condescending tone throughout the entire visit. He recommended a PRP injection, and when I asked for a quote, a nurse said it would be around $2,000. When I called back to confirm the cost before making an appointment, I was told by someone in his office over the phone that the cost would be $8,500. When questioned on why there was such a large discrepancy, the woman over the phone rudely cut me off and provided a completely nonsensical explanation. I continued to ask for clarification as she was making no sense, and she repeated the same illogical reasoning in an increasingly annoyed tone. Do not come here if you expect to be treated like a human being. I came into this office in pain, hoping to walk out with an actionable treatment plan to alleviate my symptoms, and instead I walked out feeling belittled, confused, and unheard. read more

Absolutely horrible service. I was waiting in their lobby for more than 30 minutes past my appointment time and they told me there were still three patients ahead of me. I was a Sherwin setting up this appointment that everything would be on time and smooth I had to pay for a sitter to be able to have this happen. I even called the morning of they confirmed that the appointment would be on time. Extremely rude and unprofessional STAFF. They made me go through the trouble of downloading an app to submit my information providing super deep and detailed information that I'm sure they are going to sell, and I had to waste money for today. Above all of that, they still maintain that they're going to charge for the day because I refuse to reschedule with them. If you intend to go here or if you intend to be sent here by your attorney, please do yourself a favor and avoid it at all costs. read more

The staff is rude and extremely behind schedule. I was called in 30 minutes after my appointment time. With multiple patients ahead of me still waiting to be seen. I am not able to sit around all day and wait and so I left. read more

No doubt he's a nice enough dude, and he still wasn't helpful. I arrived before knowing I needed to see a neurologist. I'm giving my symptoms and he's suggesting I have an MRI done. Doesn't share that I'd need a whole lot of signatures before I'd ever have one approved. He didn't have answers, but did have an air of being pressed for time. There are other doctors out here, aren't there? read more

My appointment with Dr. Rajan Patel was one of the most unprofessional medical experiences I have ever had. The visit felt rushed from the moment it began. The entire appointment lasted roughly ten minutes, and it was clear he was trying to get out of the room as quickly as possible. Every question I asked was met with visible irritation. Rather than answering thoughtfully, he responded in a condescending tone and made comments implying that I was being difficult simply for asking follow-up questions. At one point, he said, "You're asking me questions like you're a surgeon," which felt dismissive and inappropriate. When I asked for clarification about my MRI findings, he became frustrated and suggested that my questions were unnecessary. Instead of explaining things clearly, he spoke quickly and carelessly, as though patient understanding was an inconvenience. When I tried to clarify terminology and understand my condition better, he argued semantics and even questioned whether I understood what "pain" is. That comment was particularly shocking and disrespectful. The overall tone of the appointment felt combative rather than collaborative. I left feeling dismissed, unheard, and pressured to make a decision instead of properly informed about my options. I expect a physician to educate patients, answer questions patiently, and create a professional environment where concerns are taken seriously. Unfortunately, that was not my experience. I would not recommend Dr. Patel to anyone looking for a thoughtful, communicative, and respectful orthopedic specialist. read more

Professionalism at its best--from the moment you are met by the highly trained reception team to the meting w Dr. Patel himself. In my visit he was very quick on the uptake in sizing up the problem, explaining it in layman's terms and implementing a course of treatment that led to a very satisfactory outcome for me. Problem solved! Highly recommend him! read more

Dr. Patel was curt, condescending, and rude throughout my last appointment with him. On my first visit, with the most cursory of examinations, he diagnosed my knee pain as arthritis.He recommended physical therapy, as well as an x-ray, and administered a shot of cortisone. My knee grew worse. I was forced to go to Urgent Care where I received a brace and an MRI, two things Dr. Patel ought to have prescribed on my first visit. I then presented his office with further insurance approvals - which they accepted - only to have them cancel my next appointment on the day before. They screwed up royally, then claimed it was "my" fault! Whether Dr. Patel's bad attitude was motivated by my argument with his staff, or my getting the MRI he should have requested, I do not know. However, he said he would put in another insurance request for more physical therapy and an additional procedure. Well, it's now been several months and I haven't heard from my insurance provider one way or the other.It certainly appears his office did not put in that request when he said they would, and that, my friends, ain't cool at all. read more

Very rude, disrespectful and arrogant W/C doc. He really doesn't seem to really care about the patient (me) but just wants to please insurance. read more

For basic cleanup and a shoulder you charge way more than what he should have he overcharges and lies about the work he's done which he hasn't done right? He's a thief read more

I really had a bad experience on my 1st and 2nd visits to this clinic. The front desk have no customer service. they rude and don't want help. I don't recommend this place. read more

Dr. Rajan Patel and staff were professional, caring and helpful with my 92 year old mother, Maria. We arrived, took her information immediately and went right in to talk with the doctor. She suffers from knee and back pain, the doctor speak's Spanish, it was comforting for my mother. She said he is a wonderful doctor!! After speaking to my sister, turns hell out she and her husband have been treated by Dr. Patel as well and they were very happy with him. I highly recommend Dr. Rajan Patel. Maria read more

Dr. Patel is a great surgeon, he performed my husband's hip replacement surgery. During pre operation office visit Dr. Patel took time to explain us everything what to expect, his office staff was very helpful and efficient. Surgery went very well, my husband was on his feet few hours after the surgery with the walker support, and he was released from the hospital the same day. 2 weeks later he is walking without any support and no pain, thanks to doctor Patel and his team for giving my husband back life without pain read more

Nice doctor but wait time was too long. My appointment was scheduled for 8:30 am and Dr Patel didn't see me until 9:15 am. And he was with me for barely 10 minutes. No apologies. Very disappointed. Not going back Very unprofessional staff. It took me several weeks just to speak to somebody to make the appointment read more

Best doctor and best follow-up. I had my knee meniscectomy with him on or about February 20, 2020. It's October 2023 and the results are great. He will personally discuss your pre-op and post-op online and offline. The discussions are very detailed. The staff members are also great with communication and whatnot. read more

He is very professional and honest orthopedic doctor. He knows his job and very careful in his job. He did Stem cell for me in 2018 and I am very happy from his work after many years. He care about his patients and never push them for surgery. He is a surgent but chose surgery at the last solution and this approach is very valuable for me. He try everything for his patients step by step. He follows all medical protocol very well. read more

This is is my first and my favorite Tower Orthopedic Dr. I Can't stress enough how professional Dr Patel is HIS BED SIDE MANNER IS EVERYTHING SPECIAL.. He is knowledgeable another master at his profession..I highly recommend him to any and all Kim Tatarsky Fyi I've been seeing Dr. Patel since 2015 read more

This was my first experience with an online medical appointment. It was simple, fast, and thorough. I didn't have to drive across town to keep the appointment so that was very convenient. Dr. Patel has been helping me for the last few months regarding a knee injury. He is always very professional, very helpful in that he answers my questions, and his advice and direction has always been spot on. Best, Paula Shapiro read more

Dr.Patel is an amazing, knowledgeable Doctor. He has amazing bed manners and wonderful patient and Doctor relations. Every visit is pleasant, professional, and informative. As a surgeon, he did a remarkably successful surgery on my total knee replacement. I was on my feet almost right away I would recommend Dr.Patel knowing that he would help 100%. Thank you Dr.Patel for everything, you are the best. read more

Dr. Patel & his phenomenal team at Tower Orthopaedics are my Angels & Saviors! :) After having a terrible experience with a previous doctor who did not exude confidence in fixing my bum hip whilst also discouraging me from getting the hip replacement surgery all together, I was left with zero hope of living a normal life again, & quite frankly was spun into a very sad state of depression...it might seem like hyperbole, but every part of me had no idea what to do next & that was devastating. Enter Dr. Patel! He is Confidence, Comfort, Kindness, Badassery, & Super Doctor all in ONE. Not only did he expedite the process of fixing me, but his Style & Maverick choices gave me the most mobility possible (which exceeds the mobility of the average hip replacement surgery). I am only 3 weeks post surgery & I am walking with pure ease & happy as a dang Clam! In addition to this wonderment, Tower also provides Physical Therapy (which I just started with Eric & Pauline whom I am obsessed with) & Acupuncture, of which I absolutely plan to take advantage of. :) Do yourself a favor & choose Dr. Patel! I am grateful every single day that the first doctor rejected me so that I could eventually find my true Angel. I would also be remiss if I didn't mention the phenomenal employees at Tower (again) for all that they did to help make this healing process officially happen for me...they truly care & that obviously shows...Thank You Thank You Thank You! read more

Great staff and Doctor. Beautiful lobby. One complaint is accessibility. I try to avoid large multi-leveled parking structures and elevators whenever I can. Pros: + Receptionists were very professional + Doctor was nice and didn't seem to want to dash for the door like some do Cons: - Accessibility read more

The wait time in the lobby with the torn couches was very long. Facility seems cleanish and the women at the front desk were nice. My experience in the exam room with doctor Patel was terrible. He spoke to me in a condescending tone and I felt his treatment and conversation were both rude. He asked me if I knew what a doctor does? I explained that my attorney sent me to his facility after having been in a car accident and he abruptly dismissed me and left the exam room. Rude treatment. read more

Orthopedically, Rajan Patel is simply the best hip/shoulder/knee surgeon in Southern California. What makes him remarkably different is his willingness to remain enthusiastic about the latest orthopedic surgical procedures while also having the experience of 5000 procedures under his belt. Many surgeons become skilled at a technique and then unconsciously stop seeking a better procedure. Rajan never stops listening. That's because he takes every new process in his profession with endless curiosity and seriousness. Same with patients: he is prepared to reassess his first impression of every patient based on that person's medical history, once he is able to listen to the patient tell him their symptoms in person. Frankly this is a rare quality in orthopedic surgeons. It makes Rajan Patel very special. As for me, this humble physician had me walking without a walker, crutches or cane within 72 hours of a total hip replacement. (Hey doc I will take it easy) My pain is gone and Rajan Patel returned me to an active lifestyle. If you want to be "listened to" and need an elite orthopedic consult, Rajan Patel is the doctor for you in SoCal. read more

Dr. Patel There is only one word To describe Dr.Patel and that word is OUTSTANDING !!!! He is a 5 out of 5 in any and every category that Is important. read more

I can't be more happier to have been introduced to Dr.Patel . My overall surgery went amazing along with the after care and the follow ups the team that he has was just beyond amazing. I recommend anybody who's looking for an orthopedic surgeon to go to Dr. Patel he's a very intelligent man and he knows exactly what he's doing not to say other doctors don't know what they're doing but Dr. Patel will explain to you and make you so comfortable that you'll forget they are even going into surgery. True blessing to my life !!! read more

Dr. Patel is just great. Aside from being a brilliant and excellent doctor he makes you feel like he really cares about you personally. I believe he does in fact care for each of his patients. I always have a lot of questions for him and he answers each one of my questions until I am satisfied. I just had my right knee totally replaced about six weeks ago and I am doing very well. We just scheduled my surgery for totally replacing my left knee. I have very little anxiety about the upcoming surgery based upon the results of the right knee replacement. If you look up orthopedic surgeon in the dictionary there should be a picture of Dr. Patel. read more

I had a complex meniscus tear in the left knee. Did not want surgery but the knee was incredibly painful. Dr Patel ordered an MRI. Reviewed the results with me and performed a 30 minute procedure in an out patient facitlty. Was home the same day and after the procedure was in less pain than before it. Very happy I listened to his advise and let him perform the operation. read more

Dr. Patel is amazing. Had knee surgery done and he explained everything in detail and made sure I understood. He was very caring and answered any questions I had before surgery. read more

The doctor is been Excellent With the procedures On my surgery . The communication with his personal It's been amazing ., When I need communicate Any question I have They respond promptly. read more

Dr. Patel has excellent bedside manners. He came right into my home in flying colors. I must admit I preferred our in office visit because he was so generous with his time. He went over all of the aspects of my issues and concerns. Our last visit was a follow up video conference. Again, he answered all of my questions honestly and frankly. I appreciate that! I have full trust in him! You can, too! read more

Thanks to COVID-19, I've had to run outside every day instead of going to the gym. Not being an experienced runner, I naturally injured myself and could barely walk without severe pain. Dr. Patel was so helpful, thorough, and kind. He explained the mechanism of injury and showed me ways to prevent it in the future. Thank you so much! read more

I just always feel like I am bothering him, I should be not even going there, because I can't afford out of the pocket. I was in such back pain the other day and to take in everything he was telling me was hard to grasp, he just said at one point well those are your treatment options got up and walked away, "boom" read more

You could not ask for a more professional and skillful doctor. He answered all of my questions and made the right diagnosis and great bedside manner read more

Dr. Patel and Nurse who helped on 10/26 didn't get her name where both very Courteous and caring about the situation I was having with no blood wanting to come out for the PRP shot. As much as I told them they could continue to try they didn't want to keep hurting me and poking me. They did an amazing job trying and also keeping my feelings in their minds. Front desk ladies also very kind and friendly it feels welcoming when the ladies greet you at the front desk. Always a great feeling when walking into a stressful appointment but everyone is super kind and aware of how you may be feeling that day. Keep up the amazing work! Oh also Dr. Patel is super helpful always explains your situation if you don't know what's happening. He has asked me twice if I understand both times I had little to no knowledge on my knee problems and he simply went and grabbed the little knee model and explained with the model and made sure I was more understanding. The only negative I can say is how long it takes to get an appointment if it's not the eval/initial appointment which they see you right away but besides that everything is good so I must give a 5 star! read more

Dr. Rajan Patel is a FANTASTIC Doctor. I was referred to him by my primary Dr. for a severe pain on my shoulder blade, he identified the problem source right away, gave me the right treatment, and referred me to PT. His staff is friendly and efficient, and his practive is very well kept and in a centric location in Central LA close to West Hollywood. I give him 5 stars and both thumbs up. read more

Dr. Patel himself, seems to know what he's doing, however his staff, especially BILLING ,and the office manager Nikki, are completely USELESS. Every document that they submitted to my insurance had the wrong information, (codes, state, insurance to bill to, and practically everything else one can think of). THEY HAVE ZERO COMPETENCE IN REGARDS TO BILLING!! Because of this, my insurance is giving me a hard time about refunding the money that I paid to the office. Please be aware, they are NOT honest people. I strongly recommend using another facility, you'll will be better off, I guarantee it. Also they administrated the wrong medication without my authorization, that's how disconnected they are! read more

Very bad experience. He is not nice at all. He treats you like you don't understand anything and he is the only one who knows Everything. He is disrespectful and arrogant. He is inconsiderate. I only went there once and I am not going back again. read more

Dr. Patel did a fine job with my consultation after my knee injury and I like that he did not first suggest surgery but rather extensive physical therapy. However, part of being a good doctor is having a great and competent staff. There are plenty of other competent sports medicine specialists in Los Angeles and I recommend you visit one of them instead. No one returns my call if I leave a voicemail. When I do speak on the phone with someone as I have several times they give me incomplete information and the documents they promise to send me are NEVER sent. I know office staff is very busy, but I have been calm and understanding with them while issues that should take minutes, take weeks to resolve and I have still not gotten the information I need to submit to my insurance company. Go see someone else. read more

I've read the other reviews and I agree that Dr. Patel may be really talented and he's a nice guy, but my experience was different. This is not a comment on his actual talent, but on how he handled my particular situation. I was limping and barely able to walk, so I saw Dr. Patel in 2008 about a problem with my hip. He said I might need a hip replacement but that it might be good start with a less invasive procedure, a hip arthroscopy. He also suggested I do an MRI just to be sure. So I had the MRI and arthroscopy using a doctor he highly recommended. I did physical therapy diligently for about 9 months, and followed up at home. I was led to believe (by the physical therapist, not Dr. Patel) that if I only worked harder at the PT that my hip would get better. So I worked harder and followed up diligently at home. Truth be told, I needed a total hip replacement, and I'm convinced that I needed it from the beginning. My confidence in Dr. Patel started to unwind when I was asking him questions about the hip replacement surgery I had scheduled with him and he told me to "look on his web site." The links on the web site were broken, and I told him so in an email, and he just responded that everything I needed to know was on his web site. That didn't sit right with me, so I started to shop around for doctors. I found Dr. Dorr, who took a look at my xray, saw me walk, and asked if I was in pain and said, "You need a hip replacement!" The entire transaction was like 90 seconds. He could tell right away from my xray that I needed the surgery. So why didn't Dr. Patel know that a year ago? Then Dr. Dorr said, "Looks from this Xray like your right hip is going to need to be replaced in a couple of years, too." Sure enough, 2 years later I was having my other hip replaced. So why didn't Dr. Patel know what Dr. Dorr did by just looking at the xray? Why did I need an MRI? And why not just be forthright with me that I really needed a hip replacement and that the arthroscopy wouldn't work very well because my hip was too far gone? Dr. Patel is a lovely person, so I hate to do this, and I have really wondered whether I should write this review or not, but last week I realized I've been stewing about this for 3 years now, so it's time for me to be forthright about my particular situation in case it helps someone else. read more

This place had the worse reception area. The girls up front are just plain rude and disrespectful. There is a young man here that calls the people back is just more rude than the receptionist. The parking is just horrible. You can't find parking anywhere in front. You have to go around the corner or pay really high parking structure prices in the building. NOT. read more