If I could give this store zero stars I would certainly do so. I bought 1 saree and 1 lehenga from this store during the Christmas break at their 50% off sale. I was told the costs of tailoring were included in the costs of purchasing the fabric and I asked 2 times to be clear. When I went to pic them up was charged $84 for the tailoring of 2 blouses and a lehenga skirt on top of the 242$ already paid. The two ladies who run the show along with their two daughters are money grabbers and not suited to be in the business they are in.
Neither outfit is fancy in nature and you can certainly find these at any of the dozens of India clothing stores in markham, scarborough, maple, brampton ect.
I live supporting local businesses but not when they are dishonest and cheat people. There are other family run indian clothing stores I suggest you visit. Save your time and money peeps!
The highlights of my poor experience:
- The lady who did my tailoring was very disorganized, called me to ask me to come in again because she lost my measurements, then did not call to say she found them. She also delievered all items 2 werks layer than promisef. Very unprofessional yet you feel as though you may charge me full price for a "professional job".
- Lack of customer service....speaking Tamil to your coworkers while I am there and clearly do not understand. Poor way to treat people who are suppirting your business.
- Lack of transparency in pricing as others have commented about this business (see the yellow pages review posted online.
They should invest in real receipts not rely on scraps of paper with numbers scrubbed on them. Also invest in templates that you may use to capture measurements - you can print both off the Internet.
They didn't charge me tax on the tailoring after I confronted them very calmly but I'm already not planning to go back so no big whoop.
I have a great tailor for Indian clothes in markham who is reasonable, talented and honest, message me and I'll share her details! read more