Dr. Silver (she said we didn't even have to try and pronounce her full last name) was amazing. She…read moresaw my wife last minute, accommodated her special needs, and was fast and through. We've had a rough year with multiple doctor's visits and she was one of our favorites. She was also very kind to us, in addition to be highly professional. You will not find a better ENT doctor on the Upper West Side.

I couldn't speak higher of Dr. Karcioglu. I never really write reviews but was so appreciative of…read moreher help today, that I felt compelled. In the past, I've felt brushed off and was asked to schedule a longer appointment, which is always difficult to do with specialists. With this in mind, I went into the appointment expecting to be told exactly that, but she really blew my expectations out of the water. Dr. K addressed my concern immediately and was extremely efficient, thorough, professional and kind. I really feel like I've found a gem.

Pros: Dr. Lin is very experienced and knowledgeable in his area. He's friendly in general…read more Cons: He has maybe taken too many patients. I paid $160 for less than 10 mins with him. Most of the time he's trying to fill in my insurance and payment information himself. He doesn't have an assistant. He had at most one min listening to me. I'm not sure if the device he inserted into my nose had been properly sanitized. He seems to be in such a rush. In my case, the medical advice he gave did not work.

One of the worst experience ever very impatient, lack of communication with patients, Personally…read morewouldn't recommend him to anyone.

I went to Dr. Glaser who was treating me for a cyst in my neck. My overall assessment and…read moreexperience was that he doesn't care about the patient. My cyst ruptured on its own this morning (after more than a week of treatment). I called several times during working hours - no calls were returned. I don't know if its because I am a person of color but I just have not been treated properly. On my first appointment, he made me wait 45 minutes, saw me for 10 minute, made me wait for another 30 minutes before doing the actual procedure. On this appointment, he made me wait over an hour even though the cyst had ruptured and needed immediate attention.He doesn't care about your time or money so spare yourself and if you do end up going there, make sure to take the full day off. He is extremely condescending and inconsiderate. I am going to find another ENT to continue my treatment and it is extremely sad that i have to do that with a sudden rupture in my cyst.

Dr. Glaser provided the sub bar horrible quality service. I was in and out within 10 mins. (lovely…read morebutcher shop experience) Gave me only antibiotic and told me that if not feel better, returned to the office. With this horrible experience, I decided to switch to Dr. Tandon (same medical office). Dr. Tandon provided much much better diagnosis and through medical results. He printed out all the symptoms and to-do item to recover from illness. I recovered after a few days. I filed a compliant to the billing office/compliance team about the experience and they ended up on Dr. Glaser's side based on Dr. Glaser's note and opinion. I officially filed a compliant to my insurance provider and hopefully other patient would not need to go through the same experience as I did. Go for Dr. Tandon instead of Glaser.

Update, 4 months later: Office manager was quick to follow…read moreup and the staff seemed encouraged that the gross out carpeting would soon be replaced ~ they had often voiced concerns about the disconnect between this being a health care destination while the patient waiting area is filthy. Carpet was shampooed...but remains gross. I'll finish out my allergy shots as the staff are pleasant, efficient, friendly, etc. There are -0- allergy shot options in the area but I'd still rather travel into the city for a clean patent waiting area, rather than receive counsel from a physician on the "importance of a clean home environment" after having sat in a patient waiting area that was so neglected. I personally just made a $1000 payment as per my insurance responsibility ~ and that single payment might easily be applied toward wood flooring. Look elsewhere for a professional allergy practice.

I went there for horrendous and agonizing ear pain, and was diagnosed with a bad ear/throat…read moreinfection. i was in debilitating pain yet the doctor had no regard or empathy for my pain. they didn't try to relive it during my visit and told me to buy my own eustachi device (why wouldn't they have one there for these situations? they're an an ear specialist provider for crying out loud!). i asked for medication to relieve my pain and was told to go to the ER if i wanted. really? surely the ER wouldn't know more about relieving debilitating ear pain than an EAR SPECIALIST! this was a super unhelpful and patronizing suggestion. i feel that they were totally un-empathetic to let me wallow in acute pain and not help.

As the years go by, it's gotten worse! I've been trying to obtain my oldest son's immunization…read morerecords for a week now, as he's heading off to college. The service has been horrible--I can't reach anyone for help. I've requested the record release twice, but I haven't received any acknowledgment or a callback. It feels impossible to get any response unless you know someone personally there.

Excellent care and it doesn't take a long time to see a doctor. I highly recommend the location on…read morePalisade Ave in Jersey City Heights.

I had an ear infection, I went 3 times to a ENT and it was constant pain. DR Cho is was excellent…read moreand I wish she was in my network I strongly recommend her

Dr. Cho shows so much care to her patients even when there's a full waiting room. I've appreciated…read moreher expertise dealing with several ENT issues I've had!

Doctors around here really don't get much credit…read more.. That being said, since I'm already in the system for Riverside Medical Group both visits were super easy. I tend to get ear infections every couple of years. Found Dr. Sayani Niyogi from another location a while back. That place wasn't available then so ended up coming here instead. Check in a few weeks back was so easy . I was even allowed to bookend an appointment with a family member. This time ( today) I arrived a little bit early for my follow up appointment. Both times her office turned out to be empty. Actually got finished within a half hour twice. Four different doctors work out of this suite. They are only here a few times weekly. So this office really doesn't get very crowded. Also of some note, there is a two level parking lot right outside. As this address has several different specialists that work out of the first floor. Lucky me.

Riverside Medical Group has been having continued challenges with patients being able to contact…read moretheir doctor's offices. No answer, being left on hold and disconnected, no return call from doctor, etc. Dr. Niyogi was shockingly unprofessional and rude. She performed nasal surgery June 2020 on me at Hackensack University Hospital. A second staphylococcal infection returned within a week after first. Tried over three separate business days to notify her and her office. As above, no returned messages after having to call repeatedly to get someone on the phone. Upon bringing the subject up to her in person at a scheduled follow-up appointment the next week, I was told to "get the the point of all this as she had other patients waiting." I'm 55 and have NEVER been treated with such a lack of respect or care by any member of the medical profession. Further, I've worked with the Medical Council of Canada in doctor/patient relations so I'm knowledgeable on this. Most definitely seek another surgeon in my humble opinion.

This is the first and only review I have/will ever made in my entire life..... but Dr. Ahn deserves…read moreso much recognition and credit for his talents and expertise 10000000000000000000000/10 Firstly though, OH MY F--KING G-D, honestly is this what breathing has been like for everyone?!?!?!?!?!?!?!?! I was recommended and referred to Dr. Jeffrey Ahn through my father after I told him about my sinus issues (for my whole life I could only breath from one nostril or not at all, constantly getting sinusitis every other week + I was on steroids for 1.5 years to reduce my nasal polyps - to no avail). My father, who had similar issues to me and had undergone 3 nasal surgeries with 3 different ENT's (prior to finding Dr. Ahn), told me that Dr. Ahn was the only doctor who was able to fix his problem once and for all, completely. My dad also told me to include his review: "Dr. Jeffrey Ahn is incredibly smart and has the strongest and highest (/higher than) mastery level understanding of otolaryngology. He is extremely well educated, and it shows in the quality of his care. HE CHANGED MY LIFE." My dad always talks about how Dr. Ahn changed his life (and mine too) - and he really did in such a dramatic way. My dad doesn't have sleep apnea or sinus issues anymore (since his surgery with Dr. Ahn 3 years ago), and subsequently that has made him much more awake, alert, and active during the day. Since his surgery, he has taken up running (he has never run before) and has a much better quality of life than he did before. That should all be accredited to Dr. Ahn. That being said, when I returned to New York, Dr. Ahn was the first person I went to go and see. From my full experience, I truly and strongly believe he is the best ENT in America (probably in the world). Like my dad, he has changed my life DRAMATICALLY. He has a great comprehension of sinus issues and will go into depth in analysing ALL the factors that contribute to your problem. For that reason, he TESTS FOR A LOT AND TRUST ME ITS F--KING WORTH IT. The whole process really really REALLY made me gain so much respect for him as a doctor, because he doesn't give a diagnosis without the evidence being there. He does not simply rely on his own skills (though I know he is definitely smart enough to be able to), and he will ask for the appropriate tests to confirm and get more information on your problem and understand how to get rid of it for the LONG TERM. Any diagnosis he makes will be very well informed, well researched, and concluded based on thorough test results that he will ask you for (I am sure it varies based on person/problem). Dr. Jeffrey Ahn is an expert and understands that everyone's case is different and requires customization as such (whether for immunotherapy or surgery). He will go through your test results with you line by line, explaining what everything is/means and answer any questions you may have. And, once he has confirmed ALL issues, he will provide a valid and thorough diagnosis of what was causing your problem (and why) and tell you what steps need to be taken to remedy the problem. He is the best doctor truly. Also, if what I wrote in the aforementioned paragraphs did not convince you then please judge him based on the staff he employs (his team). He has the best staff and nurses on planet Earth as part of his team - they are all so kind and HELPFUL. They go above and beyond and will even work with your insurance if necessary, so you don't go through too much of a headache. It is clear that he only employs smart and capable people who make every step of the process better for the patient. Seeing the girls who work at his Manhattan office is something I look forward to every Wednesday and I always leave with a smile on my face. They are honestly super great at their jobs and so efficient all around. Also, Gloria (the nurse who helped me pre- and post- operation in New Jersey) was so wonderful and informative. She explained the full procedure, answered all my questions, gave great advice on post-op care, made sure I was comfortable the whole time, and held my hand + made me laugh/distracted me when I was getting anaesthesia (I was super anxious about it). She also called me the day after my procedure and the following day as well, to check up on my progress/see how I was feeling and to make sure I was doing okay. Gloria, if you're reading this - I didn't get a chance to say this but thank you so much for everything you did for me. I felt very cared for and it made my recovery experience much better. Lastly, Chad, the anaesthesiologist who put me to sleep pre-surgery was phenomenal. I was so anxious about the needle and he so calm and reassuring. He took all my stress and anxiety away - I didn't feel a thing and I went under in the most stress-free environment. Again, Chad if you are reading this - thank you so much for putting me down in the most pain-free way and taking care of me during the operation. You are awesome.

During a recent trip to NY I quickly became ill (pressure from flying, etc), and went to Dr. Ahn,…read morebased on the reviews of him and the office. They proved to be true -- Both the doctor and his staff were professional and attentive. Dr. Ahn diagnosed my sinus infection and the medication quickly took affect so it did not ruin my trip. I would highly recommend Dr. Ahn to anyone needing ear, nose or throat medical attention.

I saw her at the 67th street location. She's phenomenal. I've been to many ENTs, as I'm a singer…read moreand need to check my voice twice/year. She's definitely one of my favorites. Dr. Silver knows what she's talking about- so it's easy to trust her opinion. Highly highly recommend.