Patio enclosure and upstairs room over garage still not complete after 7 months. I agree with Tim…read more Stay away from this company. Empty promises, lies about completion dates, bogus finance company. They didn't event check to see if they needed permits to complete the work and we go shut down for a month. Permasteel gets you to sign saying work is completed so they can get all their money and you are at their mercy afterwards. Owners don't care what your grievances are the look for the next victim to pay. Contractors they hire complain to me about not getting paid by the company. I have a case open with the finance company, attorney general, ar contractors licensing board, and better business bureau and NOTHING. Never finance something like this always pay a deposit and the rest on completion. Still waiting for work to be completed. $50,000+ I'm on the hook to pay with no finished work.

I hired them in August of 2024 to install new siding, windows, shutters, repair screens and repair…read moreleak at various cover. They started about 3-4 weeks later. They sent a crew that spoke no English which made it hard to correct things that weren't as agreed to. The main contractor that hired this sub contractor would come by but it was fighting a losing battle. They eventually got all the siding installed but several places not correct. I have gaps a 1/2" wide in places. I ordered a perforated soffit to create more airflow in the attic. The subcontractor left the old vents on and covered them up which restricts air flow. He sent a crew back out that said they completed taking them out but I was able to look at my camera footage and see they were lieing. The left the job in Oct. 2024 while waiting on the shutters to come in with a a promise they would complete all other issues when they returned. One guy showed up a month later and put a few shutters on. Some the wrong windows and broke one. They said they had to order more an would be back. 2 months later after complaining about my new screens laying on the ground, some one came over to repair the new screens, and finally seal and caulk around the new windows on the back. This was the last time anyone has shown up to work. 16 months later I am missing 3 screens, 3 sets of shutters, my new downspouts (the old ones are flopping around unsecured), my front gutter hasn't been repaired after the dropped it and creased it in the middle. I have gaps in the siding joints, some ends are bowing out, my back patio cover leaks worse than when they started and the new posts on my front porch are all crooked/out of plumb. T I have a letter from the Attorney Generals office where they stated fault and would correct it. I call every few weeks but they won't answer the phone or return my calls. I call or text Jason Sullivan with Sullivan Siding and he say we'll get someone over there but they never do. They got all their money. $46,000 upfront because of the finance company they sent us through. They are fast talking liars. I will not let it go and am in the process of hiring another contractor to come assess the installation to see if it was installed correctly before we file a lawsuit. Don't call AR PermaSteel for any projects. Stay away from Sullivan siding and fencing