I love Dr. Jensen and her vet tech. (Sorry I'm drawing a blank but she is also amazing!) She was…read morevery understanding when I had to put 2-16yo doggies down only 2 years apart. I got a sympathy card and every one in that office signed it. Now, I have a Yorkie dog and a Bengal cat and I will bring them to Dr. Jensen until she retires! Hawks Prairie is the best vet place for me, hands down!

This place is excellent. We have used them for 11 years. Our dog has had no other vets. She looks…read moreforward to going. The only issue is the front desk staff. I did note that they were much better this last time. I know the practice is busy, but it is the front desk that sells the business. You can be snippy in the break room, but leave it there ... please.

When my two cats were having full annual exam and vaccinations last month a Oly Cats, it was…read morediscovered that my 16 year old Siamese needed work done on his mouth. Healthy Pets is in a separate building across the driveway, where all surgeries are performed Yesterday I took Max in for his dental surgery. I was rather concerned about the anesthesia, so was quite relieved to receive a phone call after the surgery telling me that everything had gone perfectly. Several hours later I was able to bring him home having had two extractions. Aside from the spot on his leg that had to be shaved, when I got home and let him out of his carrier, one wouldn't even know he'd just had surgery. After 20 years at another vet practice, I'm so glad I moved my cats care to this vet practice. I've found the staff at both buildings, efficient, caring, and totally professional. I was given detailed written post op. instructions in addition to verbal instructions and any questions I had were patiently answered. For those that don't know Healthy Pets is the canine practice and surgery, while Oly Cats is where you take your felines for normal service.

Dr Natalee and her staff are the best around hands down. They truly love animals and will go above…read moreand beyond always. I will never take my pets anywhere else.

Super kind people and I can tell they actually care for animals and their life. Thankful for this…read moreclinic.

While vacationing in Grayland, my 4-year-old Blue Heeler mix, Maple, got sand in her eyes from…read morerough play at the beach. I tried flushing her eyes with a water bottle and waited to see if she would improve, but she continued to squint and looked very uncomfortable. I called several vet clinics in the area--including ones an hour away--but no one could see her. Thankfully, one clinic recommended Olympia Pet Emergency, and when I called, Amber kindly said I could bring her in. Emmery, the nurse, helped triage Maple right away, and Dr. Tello was incredibly thorough in explaining what he found. Maple had a bad case of keratitis caused by the sand. Dr. Tello created a special serum from Maple's own blood to help her cornea heal faster and prescribed antibiotic eye drops to prevent infection. Since Maple is very high energy, he also gave her medication to help her stay calm while she heals. As of this morning, Maple is no longer squinting and looks much more comfortable. I'm so grateful for how quickly they saw her, the detailed care and explanations, and the reassurance that she'll be okay. This clinic went above and beyond, and I'm deeply appreciative of their help during our vacation emergency.

We first saw this Veterinary Hospital on an urgent care basis because my mom's 11 yr old cat…read morestopped eating for 2 days and her regular vet's first opening was 2 weeks out (what?). At that point I wanted to switch vets, but I'm only visiting my 94 yr old mom and she's gone to the previous vet for 10+ years. It was up to my mom. Long story short-we ended up switching to Dr Capsey at Pinehurst and during our first real visit he just listened for 2 hours. Lily is a work in progress with IBD but she's now an affectionate, happy cat who seeks attention. I am so glad we switched.

Leo was drinking water veraciously and was not his happy 16 year old sweet dog self. We called and…read moregot an appointment the same day with an excellent Vet. After blood and urine analysis, meds and excellent care from Vet Techs and Vet Leo perked up. We are very satisfied with the excellent care, professionalism and staff kindness of all the fine folks at Pinehurst Veterinary Hospital and Surgical Center. C. Ford

Cool place but the games are overpriced and the food isn't good…read more Hopefully they improve BC we need places like this in the community.

Dr. Widener is amazing with our dogs. Like all vets and groomers, our dogs are never fond of going…read moreto appointments. After a few appointments, they would run in to see him and Jenny. One of our dogs had a frog's throat develop due to an injury from a groomer and we trusted him to do the surgery. He came out happier when it was finally done and loved Dr.Widener even more after that. He books up quick so make an appointment in advance but in emergency situations, he'll make the time if he's available. We recently relocated to Texas and Doc gave us the info needed to make sure our dogs were protected. I highly recommend him, thank you so much Doc and Jenny for taking Amazing care of our babies:)

This vet was amazing! I've been trying to get in for awhile and they finally had a new client…read moreopening. Amanda was amazing with my dog and Dr. Kyle was awesome too. They made me feel so welcome and even made my dog enjoy the vet! I would recommend this vet to anyone! They're awesome!!!

TLDR: got a bully? Don't go to DuPont Vet…read more From visit one with my rescue, we were mistreated. He was an untrained dog who needed care. I spent thousands on training. Nonethless, each visit we were treated as though my pup is something to be feared. I worked diligently to support him, providing treats and a muzzle as needed. I took the staff feedback yet I always felt like they did not care and were afraid. Feelings are not facts so here are some facts: He presented with allergy issues. I started cytopoint at $275 every 4 weeks. This totaled over $3,000. He was having paw issues. Never was he given a cytology. I continued to bring him every 4 weeks for care with no improvement. My concerns were dismissed from every staff member I encountered. I saw another vet and he was immediately tested and turns out he had staph. In his paws. Which required an extremely high dosage of antibiotics for 3 weeks and a prayer that his staph was not drug resistant He also had a significant reaction to anxiety medication for pre vet care. I describe it as doggy psychosis and detailed the scary symptoms. When I reported my concerns I was dismissed and in fact told to double the dose. In a text. From a Receptionist. No call. No concern for his well being despite me calling and asking for a call back. When I stated I would not give those meds again I was told pre vet med was not optional and I should consider a mobile or other vet. No asking how he was doing, is he getting better or offering care. I met with the hospital manager. She listened and affirmed my concerns. I appreciated her time. I checked in a few times and was told it was being investigated. More than 7 weeks after my initial meeting I was given a response via email that stated I did not share any concerns and that his staoh could have been uncontrolled allergies. There has been zero effort from corporate to rectify this, only blaming pet and owner. Yet again this team is dismissive and unprofessional. Never will I ever recommend this vet for any pet care. It is disgraceful and shameful the way I and my pet have been treated. The greatest disappointment is this vet center used to be exceptional- my previous dog had amazing care under the previous vets. Selling to a corporation has been a massive decline in quality of care and staff.

This Vet Hospital is a God send. Today we had to say goodbye to our 18 yr old cat Chloe due to…read moreKidney disease. They got us in same day and immediately into a room. The lead Vet assistant walked us through the entire process. Everyone including the Vet were compassionate. They allowed us to spend as much time with her as we needed to say our goodbyes. We also had her cremated with a beautiful Urn. Thank you again to the Mountain View Vet Hospital for all your kindness.

I'm new to the area and my dog fractured his tooth and we didn't have a vet set up yet. Mountain…read moreView was able to get us in the same day and their wait time for dentistry work was not booked 2 months out which is great. The vet was very nice and gentle with my dog.

We recently had a terrible experience with the Kitty Klinic in Lacey…read more When my 11 year old cat was coughing about 7 weeks ago, I took him in to be checked and due to negligence and/or incompetence and/or errors, he was seriously misdiagnosed with asthma and was given prednisolone which most likely worsened his underlying condition. When I called them after 3 weeks because his cough wasn't improving, they said it could just take some time and recommended that I increase the prednisolone. We took him to another vet and by then he was already in critical condition with full blown congestive heart failure. We had to choose within a week between subjecting him to ongoing ER visits and daily multiple medications or euthanasia. We knew he would not do well in the ER, so we made the agonizing decision to euthanize him. If I had known then what I have since learned, I would have realized that the diagnosis was incorrect. How can a vet see a significant weight loss and an enlarged heart on an x-ray and make the diagnosis of Asthma?? A cough, weight loss and an enlarged heart are all common symptoms of CHF. They did not suggest an echocardiogram or any other tests or follow up care. We will never know what the outcome would have been if the correct diagnosis had been made initially, but it really couldn't have been worse. Because I couldn't be in the room with him, they couldn't ask me questions about his behavior, eating habits, or anything else that could have assisted with a diagnosis. Cats hide pain very well. How could they possibly get all the information they needed from the cat? In retrospect it seems unconscionable to me that they will not allow any communication with the owner while they are examining our pets. The only communication you can have with the vet is when she calls you. I have to assume that they are hiding something and do not want us to see what is going on behind their closed door. If you need care for your cats, take them somewhere else.

I have six cats, and the practice sees them all. My elderly cat has gotten the best love and care…read morehere - the specialty in cats makes me feel really positive about the quality of care they get here (kind of like taking your kid to a pediatrician instead of a family practice). I like that they have Saturday hours and will work with you to get the care your pet needs.

Thankful to Nico for servicing my baby, she went in a "white crusty dog" and came out like a…read moreperfect lil angel baby cloud, we will definitely be back!

They're friendly, very gentle and sweet to our dogs, reasonably priced, and responsive to questions…read moreand scheduling requests. We've tried quite a few other local groomers, but were disappointed in one aspect or another. We'll keep going back to Always Pawsabilities.

We have come to this place 3 or 4 times and won't be returning. I really tried to give them a shot…read more I wish I knew the name of the tech that's so nice because this review doesn't reflect her at all. She was the only kind person there. Our 1st visit was about 2 years ago, I made new patient apts for our 2 pups to get the whole sha bang, we just moved to be area and they were very close to our home. The front desk staff was horrible. EVERY. SINGLE. TIME. Rude. Didn't acknowledge my presence when walking in at any of our apts. I had to literally walk up and say hello.. no greeting. No good morning. Just take a seat. Ok. Our first appointment the boys got there wellness checks, 2nd shots, they 1st visit stuff. No problem. We were told we should return in a few months to have them neutered, I advised we felt waiting till they were a year would be more appropriate for their development. Vets dismissed my feelings on that, said it was the standard time frame. Ok. The tech came back into give me the estimate for care, again she was SO nice. But she told me I had to pay the past due balance on the account. I said what balance? I paid the $40 deposit they required for scheduling a new patient visit. X2 since I have 2 pets. She said no it looks like it's from a previous visit. I was obviously confused because it was my first visit. I explained that to her and she went to go speak to the front desk about it. I get it, mistakes happen, but when I went to pay my actual balance witch was right about $560(estimate) the same front desk lady who I'm sorry just seems to really hate her job was all annoyed that I questioned the bill. I made sure to check that the "past due balance" was removed. Then she was rude that I didn't have my actual care credit card and just the info on my phone. She literally ripped the phone out of my hand. I thought maybe she's just having a bad day. And left it at that. A few month go by and I needed to take one of the boys in for a tummy ache, same front desk lady put me on hold for 10 plus minutes, hung up and I had to call back, no Oh I'm sorry or anything. I just needed to make a standard apt, I said anytime on Thursday or Friday. I wasn't being picky or rude. She says YA I KNOW. Ok The last apt we had was the worst, I had to bring in my boys at the same time, stressful for me. One of them almost choked himself a few minutes before our apt so I was really upset. He was fine got his head stuck in the gate of the kennel. Anyway I came in solo and checked in. Said I have both boys out in the car is there anyway I can have a tech help me bring them in. They were fine but there was a full house of big dogs in the waiting area, no place to sit or stand. And I didn't want to try and wrangle my anxious boy with my I love everything dog at the same time. I arrived early we had time. The front desk lady was so nasty. Same lady each time. "Well I'll have to ask" ok that's fine. I literally said if they can't it's not a problem would just be helpful. The very nice tech ended up coming to help me and there's wasn't any issue. Front desk can make or break a practice and after multiple times of just being met with rudeness and just the bare minimum we won't be coming back. Compassion goes a long way and I try to remember that, but you reach' a point when you say OK this person just is unpleasant.

They helped me when I had to put my pup down after 17 years and an aggressive cancer diagnosis…read more Very compassionate, took it as slowly as I wanted to, let me bring a burger in for him to eat. Let me stay in the room and grieve as long as I needed to. Even sent a card with nose and paw print.