Quick order process, longer than told wait time for shower doors. Doors were delivered by friendly…read moreprofessionals but the door handles were not what we ordered. They made it right by ordering a replacement door and 10 days later we had what we ordered. All in all it was a little over 4 weeks. To get what we ordered. The doors are nice.

No show for my appointment. They never followed up or called back. Not showing up for an…read moreappointment is very unprofessional.

Triple E, as a general contractor, is terrific and we found both Cheston (owner) and Jeff…read more(construction supervisor) very professional, courteous and willing to work with us on details from design through construction. Our old walk-in shower required complete destruction and replacement with a larger and new design and new tile throughout the master suite. Their tile guy, Cole, laid the most meticulously placed tile we've ever seen; he takes great pride in his work. Remodel is disruptive on a good day, but their workers and subcontractors took the extra effort to always clean up after themselves "every" day, not just after the job was completed ... and we slept in the master bedroom throughout this. They were responsive by email, text and phone, always courteous, and their timeline was accurate from the estimated commencement to how long the remodel would take. One post-construction issue with the towel rings, minor, was promptly attended to by Cheston. If a detailed accounting is needed, I'm sure these guys would be willing to complete an itemized listing. We had very specific needs we wanted incorporated into the design and Jeff attended to them and the design is working for us. The only issue we had was around miscommunication with the tile supply company who was suppose to incorporate corner soap dishes into the design; turns out it has to be done when the tile is placed, not after the fact. A lesson for owners: make sure all details are addressed at the design phase. We highly recommend Triple E. With them, you will find people with integrity and a true work ethic.

Sara the sales consultant.. Picture worth a thousand words - feel free to decide on your stars.. i…read moremade my mind on my evaluation. 1. 2 windows picture the one on the right was just installed. 0 acknowledgement from her, no responsibility for quality, "consulting" sigh..just sent the bill with moronic instructions ( I agree i am pretty stupid for not seeing that new window does Not match the old one, so yep, earned those). My fault for picking - will be paying twice for those super expensive Pella windows. 2. Picture of the Pella window installed like 10 years ago.. Sara really doesn't want to use the zoom function and we are all to wait for when it happens next.. oh I paid for caulking with this new window installation which is supposed to fix this. Pretty sure will happen with the next rain but hey supposedly Pella has warranty- i doubt it will ever be fixed.. zoom function.. sooo disappointed and stressed out. Too bad I really like the installers but not averaging here

DO NOT USE THIS COMPANY! I am not usually somebody who writes negative reviews, but this company…read morescammed my family and I would love to be able to prevent that for future potential customers. Flagstaff Windows came out to our home, measured for a door, took a deposit and said install would happened in 4-6 weeks. Six weeks later, they called to schedule for the install, but then canceled saying there was a shipping issue. A few months later they blamed the delay on the factory. When we tried to switch window vendors and order from a different vendor, they were very apologetic and sent a quote. Since then we have been completely ghosted. They have not returned phone calls, emails, text messages and their physical address is an empty office building. Long story short: we have not received our deposit back or the product we ordered. After six months of waiting, we moved on and the new slider was delivered and installed within four weeks (by a different contractor)

Mr. Gutierrez is an expert in the art of front door installations. I had to replace my entry way…read moredouble doors because one was broken and I could not get a replacement from the original manufacturer. Without replacing the door frame he was able to install new doors that actually fit better then the original installation. His years of experience was manifest by the work he did. His price was also competitive and the work done quickly.

Door installation quality is average, but customer service is absolutely horrible…read more I was a little disappointed, as a disabled veteran, that one of their installers informed me of his dishonorable discharge from the military. I strongly suggest that you shop else wear for your windows and/or doors.

I had 6 windows replaced. I have that crumby vinyl siding that is a pain to deal with and every…read morewindow had some level of water damage around it. In the end, with a little upcharge for the extra work it was about $1000 a window. They came out and did not try to upsell me and gave me just what I needed. I will have them come back and do a few more as my budget allows.

Well a follow up review after the window replacement installation. Excellent follow up and setting…read moreup installation date - communications are superb. The worker called a half hour before he showed up and got to work using COVID19 protocol. He was very professional and personal and respected keeping the inside and outside areas protected. The installers name is Ever and I'd definitely ask for him. The windows and quad caulking are excellent. I have more windows to do so will use them again. Highly recommended.

Chris Cooksey was the sales person who came to our home and sold us on getting our kitchen cabinets…read morerecovered and our countertops replaced. We signed the contract in June with an anticipated start date of September 1st '23. We were told that the entire process usually takes a few days to a week but since we were doing a partial rebuild it may take an extra week. They finally came to do the demo and cabinets on September 25th. James did a great job with the cabinets and was very friendly. They are beautiful. The day James set the rebuild, the countertop people could have come to measure. I called my contact at HD, Heather, everyday and she kept telling me they were going to call to set up the measuring. Nevada countertops Finally made contact with me after I had to get nasty with Ryan, the district installation manager. A week after the cabinets were set, they came to measure for the countertops. The kid who measured said 4-6 weeks. I complained greatly to Ryan and at least got my sink hooked up temporarily. Amazingly, they were able to bring the countertops 2 weeks later rather than 4-6. The plumber they sent to disconnect the sink, delta mechanical, smelt like an ashtray but he did his job. However, the appointment to reconnect was made at the same time and was for Friday between 3-5. I made special arrangements to be home. She called at 430 to say he could not make it but would be there tomorrow(Saturday) between 3 and 5. Shouldn't I have been the first appointment? Well, they flaked out on that appointment also. My husband hooked the sink up so we could be done with this fiasco. So yes, the cabinets are great and the countertops look nice but Home Depot admittedly contracts with some mediocre businesses (Nevada countertops and delta mechanical). Do NOT contract with Home Depot. They want you to pay upfront which is the first red flag. That way, you are at their mercy. This is the 3rd kitchen I have had remodeled and I have never had such a stressful experience. Find a contractor and NEVER pay the full amount up front.