Garrett is pleasant and friendly. He was very patient while I explored adapting vintage lenses to a…read moremodern mirrorless camera.

Garrett was friendly and happy to talk about the handmade rugs that brought me into the shop. I…read morealso value physical media so it's good to know this shop is here for cameras and supplies!

I took a 50 year old photo in to be duplicated. It was ready in less than one hour. It looks…read morewonderful. Thank you so much!

Do not recommend working here I only worked a total of 3 days. The owners husband Russ was very…read morerude and tried to be argumentative with me during my actual training with an instructor. I quit and never got my full paycheck when I was as suppose to be paid along with another employee who quit also. Again Russ would not give me information on when I would receive my paycheck I had to email several times! The owner said she forgot about it ? Anyway not a great environment to work in if you ask me. There was also inappropriate comments made during orientation by The owners husband Russ that i believe was very offensive.

A smooth and easy experience. I went in on a Saturday and was immediately greeted and asked what I…read morewas looking for. I brought in an original painting and need ideas for a custom frame. within minutes I had several amazing options and then just had to choose. It was smooth easy and they did an amazing job. Thank you Peter F

A deeply disappointing experience at Frame Makers - Tacoma, WA…read more We entrusted Frame Makers with two custom framing projects, fully pre-paying and being quoted a two-week turnaround. That timeline quietly doubled to four weeks with no proactive communication or explanation. When we arrived on the promised completion date, we were told--without apology--that the frames were not ready. We followed up and were assured they would be complete the following day. Yet, upon returning once more, the frames were still not finished. Not a single phone call, update, or gesture of accountability was offered throughout this entire process. For a business that charges a clear premium for its services, the lack of professionalism and basic customer service is astonishing. Delays happen, but silence and indifference should never be part of the experience. Truly one of the most disappointing customer service encounters we've had--an unfortunate 10 out of 10 in all the wrong ways. I cannot, in good faith, recommend Frame Makers of Tacoma.

I've been going to Tacoma Photo Center since basically the day they opened and it's honestly become…read moreone of my favorite places in Tacoma. They've built such an amazing, welcoming community around film and photography. You've got everything you need here... self-development stations, a proper darkroom, a camera library, film scanning stations, film & cameras for sale, and classes that are affordable. Drew and all the volunteers have had such a positive impact on the local arts community. They're knowledgeable, kind, and genuinely care about keeping film photography alive in Tacoma. It's rare to find a spot that feels this supportive and creative. Highly recommend checking it out.

Dropped off my very first roll of film today at the tacoma photo center and the experience was…read morereally good. I walked in and was warmly greeted the lady working the front counter was super nice and helpful. I also bought a couple rolls of film and the prices were cheaper than Amazon. They have a big case full of really cool vintage cameras and the store has a really chill atmosphere I highly recommend doing business with this place.

I am writing to express my sincere appreciation to American Retail Supply Co. of Kent, WA. This…read morecompany has provided thousands of bags, mountains of tissue paper, jewelry boxes, price tags, and display pieces for my shop for the past ten years, and I have been extremely happy with their performance as a company and with the quality of the materials supplied. I also find the staff to be very helpful and kind, particularly Jenn Mills, with whom I have worked for the past seven of the ten years my tiny shop has been open. She's been very friendly and extremely helpful, providing suggestions for new colors and styles of packaging materials I might try. Her knowledge of what she is selling is excellent, and she represents the company with professionalism and kindness. Keep up the good work, American Retail Supply and Jenn Mills!

I have done business with American Retail Supply for a number of years. While my needs aren't…read moreconsistent, I find the sales representative that helps me to be very efficient, responsive and conscientious to all the details. All my orders come in a timely manner and are complete. Thank you for helping me make my business the best that it can possibly be.

My latest acquisition: "Suzanne II", a limited edition print by U.K. artist Mark Demsteader with a…read morestory. I bought the print for $13.99 from Goodwill.com. Then I had to figure out how to get it from Tulsa to Seattle. Luckily, a friendly UPS employee offered to pick it up in person at a specific appointment time and ship it. While removing the artwork from the package, I accidentally got tape stuck to the back and ripped off a layer of paper. The print already had creasing in the corner when I bought it. On top of that, I unrolled it on my bed, where my cat's fur stuck to it like a magnet. Plus I crumpled it a bit while putting it back in the box. Still, I hoped my thrift store find just needed some TLC. Carri Tobler at Artco Framing and Gallery in Tacoma did a beautiful job of covering the damage. She recommended the perfect mat and frame for my first custom framing purchase. I drove all the way to their shop from Seattle because of a recommendation and am confident I made the right decision. It feels good to support a woman-owned small business that also promotes the work of local artists. Suzanne II is now the statement piece of my living room, where she reminds me of a quiet moment after the curtain comes down on a play. Alone, holding a bouquet of partially crushed flowers, we're both left to ponder what comes next. For me, that will be another visit to Artco Framing and Gallery when I need custom framing.

When I went in with a family heirloom that is not replaceable the woman that helped me was…read morebrilliant. She really understood what I needed and how important this piece is. I can't recommend them more, go with your simple projects as well as what you want to show off as the art it is.

I am overwhelmed by the kindness of the owners. We are a non profit and they helped us with a…read morebeautiful framing job. Thank you from the PHS Class of 88

It is a gallery, but I was much more interested in the jewelry, created by the owner's wife. I…read morepurchased a necklace and matching earrings and had a nice time hearing about the pieces I chose. As she wrapped up my purchase, she took the time to write down a description of all gemstones and elements in the jewelry so I'd have it for my records. The jewelry and artwork was reasonably priced, especially when I remembered to tell them I live in Oregon, so no sales tax was collected. It is great to be an Oregonian, even in Washington. Birdnest is a stop on the Gig Harbor Art Walk held on the first Saturday of every month.

THANK YOU for your prompt service of pulling out a paper jam deep inside of the printer, and for…read moreshowing me the how to unjam it in the future. So glad you are in the South end and I didn't need to drive to Seattle! Great service and your dogs are so cute. J.Murphy

Excellent and fair service from an experienced hand! Small, honest, just right. He knows his way…read morearound the arena of these companies, knowing the ins and outs off the top of his head. He offered alternatives to get me back and running affordably. Great experience.