Awesome place and people highly recommend! My dogs are always well cared for and played with.read more

~''Only, giving this ''horrible vet clinic' a rating of 1.ONE, 4. THE 'PHYSICAL building' AND vet…read moreservice available close 2. where I live.'' ''These vets AND their employees ARE TERRIBLE, AND i DON'T SAY THAT LIGHTLY.'' 'Cuz that would b irresponsible, but honestly these vets only care about 'milking you' out of you're money.'' 'They don't even try to2. hide their ''coldness and greed'' ''SHAmE-FULL'' ''and THE fat girls who work there,...WOW! cold unfriendly like F A T C H I C K S usually R, and 1.ONE really horrible, blond chick who worked their customer ''window'' during Covid, WOW!! VB IT CH!!~''tHE ONLY TImE ANY1.ONE, should have gone 2.two this ''dump'' is in an EXTREmE EmERGENCY-4. real''~

The front staff act like they own you. The Old vet couldn't care less. They did not respect my…read moreright to privacy.

I have always had excellent experiences when bringing my pets to Thunder Bay Vet Hospital, and have…read morebeen bringing my animals here for at least 8 years. Special thank you goes out to Dr. Stuart, Dr. Smith, Dr. Sanzo and Dr. Vander Kooi; whom have all treated my animals as if they are their own. Every staff member I have come into contact with has been knowledgeable, compassionate, and kind. Thank you for treating my animals, and me so well throughout the years!

So made an appointment for a rescue rabbit, never had issues until I needed to cancel. Got an email…read morestating that cancel "emails or voice" will Not be accepted. Tried calling several times to cancel only to be told today I should have left a message cuz they don't answer the phone. When I replied that voice messages were forbidden received the reply that I should have left a message not stating it was for cancellation then they would have called me back!? Very rude and condescending, demanding $120plus!