just came back from Monro Auto Ser, I called in today spoke with their…read more manager about a small part I needed to replace on my battery for my 2012 Max I have having trouble trying to get small bolt off my battery connecters so I brought it down to the shop and they were able to take off the bolt and replace my battery connecter with in 5mins just wanted to say thanks John, I always bring my car in for a oil change and john and staff are always helpfull an honest.

I been going here for 7 plus years and never had an issue. Today was different. Showed up for a…read more7:30 appointment, car taken right in. At the time just me and customer waiting. So after sitting for 40 mins, I'm like where is my car? I go to look in garage for worker and he's pulling something down and underneath frame. Looks like he was trying to manhandle something....? So totally aggravated with this oil change going into over a hour. I wait another 10 minutes and finally done. And to get to the conclusion, the guy behind the counter, I guess store manager remarks that I could go somewhere else if I didn't like the long wait. I was done, long oil change rude manager and will be looking for a new place. This place is a crap shoot I wouldn't trust them with my car again. Part 2......Checked my online bank statement and found out the manager double charged me for the same service. ($129.72). They replied to first review quickly to offset the review and gave me a number to call. After shuffling the animated helpline. Total waste of time, indifferent customer service from start to finish. Don't waste your time on these guys.

I went in for an oil change - the car is only 10 months old, and they did it! Quick, efficient and…read moredidn't try to hustle me ! I used a coupon I found on line, the manager and staff were professional and friendly.

i came in for an oil change and the service was quick, but they took everything out of my glovebox…read moreand left it on the ground to show me my cabin filter without placing anything back. The manager that was on tried to upsell me on every part of the service which i understand they're trying to make money but they were lying about the brand new wiper blades looked like they needed to be changed, saying the oil my car needed was the most expensive one when its a 16 year old toyota corolla which would never need full synthetic, and rolled his eyes when i used a discount. More than likely not coming back

I have been going to Hazardville Motors for years. I travel 61 miles to have Tony work on my…read morevehicles. I would not think of going anywhere else. He is professional, honest and guarantees his work. I highly recommended this business.

From the owner: Hazardville Motors is a NAPA AutoCare Center featuring factory recommended preventative maintenance…read moreon most makes and models.

What a great experience I had this morning at Suburban Tire. Went in for a quick service and…read morereceived excellent customer service, great conversation and a positive result for my car. I really appreciated the efficiency in which my car was taken care of. I feel like I just made two new friends at the front counter. I will absolutely go back. LuAnn L

I called well ahead of time on a couple occasions to find out if they could mount tires on a new…read moreset of wheels I had purchased and swap the tire pressure monitors over from my current set. They assured me that they could and gave me a price quote. I went ahead and brought my car, the wheels, and the tires to the shop. After waiting for a while, the person at the counter took my info, went out to my car, looked at the wheels, jotted everything down, and we went back in. After waiting for another hour, I was then approached by the person at the counter who informed me, "the manager has decided to decline." Confused, I asked for further explanation. "He's decided to decline the job," I was told. "So you're telling me you won't be able to do the work I was assured could be done?" I asked. "That's correct," he replied. That was it. No apology, no sort of courteous or personable behavior, nothing. They couldn't even send the manager out to talk to me himself and explain what the issue was. Just a complete waste of my afternoon. Wound up taking my vehicle and new wheels and tires across the street to Sears a week later, and they were able to do the job without incident. I would suggest others do the same.

Always honest and always fair. They will never try and upsell you on things you don't need. Quality…read moreof work is superior and they know most all car brands including older and newer models.

Steve and the Spring Street team are INCREDIBLE! I was visiting the area for the day when I noticed…read morethere was something off with the car. I ended up coming across Sprint Street and taking my car there, not sure what to expect. I was in an unfortunate situation because I had a small window before I had to start making the drive back home (which took a few hours) and I talked to Steve about my predicament. He was incredible helpful, despite being very busy, and was able to squeeze in a check-up and service. I was able to get the car temporarily fixed up, which was perfect and exactly what I needed in a pinch in order to be able to drive back home safely. He was extremely understanding, patient, and gave me a reasonable price. To Steve & the Spring Street team, thank you so much! I'm excited to continue to vouch for this business. :)

A few things need to get fixed if someone has a apt that car should be in at apt time. They are…read morerude they don't care. Had an apt at 8 for oil changed told them was bring another car so needed this one done. Go to drop other car off first car not done 2 hrs and no oils change why have apt if u can't follow the apt time. Screwed me over for next car. This is the 4 th time they have done this

Every time I have an appointment or need work on my vehicle, I always go to the Enfield Firestone…read more They are also super courteous and professional. I just had to have some pretty significant repairs done to my vehicle. The team was wonderful with keeping me updated on the status of my vehicle, especially Ken! They were honest, explained everything thoroughly, and did not try to upsell or price gouge me. Highly recommend Enfield Firestone!

Can't say enough great things about this garage. Have long looked for a place that offered good…read morecommon sense solutions to issues with my car, in a friendly, honest manner. Prices are very fair and communication is great!

Choosing a new auto shop is a difficult task. I know very little about cars, and it seems like…read morealmost everything related to cars is very unfriendly to women, or maybe to people in general. So I looked on Yelp to find a place in the area that had good reviews. Pleasant Street Auto only had two reviews, but they also took the time to post their own description. And, I liked the range of photos (I'll admit that I was a bit charmed by the photo of someone spray-painting a dinosaur) and the notion that there would be a place to sit and do work, comfortably, not literally sitting outside on a curb as I've had to do on occasion in the past. I was not a great customer up front, I'll admit. I completely forgot our first appointment, and then I became lost on my way for the remedial appointment. Throughout, the staff was patient and professional with me. I can't say a word about the garage/work area because I never saw it, which felt a little odd, but I could certainly get used to it! I don't have the slightest idea what the machines and tools are for, anyway, and so I don't know that seeing and hearing mechanics work really enhances my experience. Instead, I left my car and keys and waited inside. The front desk manages repair work, body work, and also Hertz rentals. When I made my oil change appointment, I was a little worried that I might have a serious issue discovered, and I might therefore need to rent a car. If this had been necessary, I could have managed it all at one location. Convenient! The oil change didn't seem to take all that long. I should have timed it, but I didn't. I think the total wait - even though I was late for my appointment, was well under an hour. During that time, I tried to take advantage of the homey waiting area with a t.v. (though the cable was stutteringly-intermittent), WIFI that didn't seem to work at all, and computers with internet service that required someone to come in and fix it for it to work at all. The computers were kind of old, dodgy, and dirty, but I was able to do some work, which was great. For families, there are toys and books (for kids and adults) and an area for children to hang out and play. I can only imagine that, since the space is open and adjacent to the desk area, it's not much fun for staff when the space gets "active," but it's very nice an accommodating. Overall, this is a huge leap over sitting on a solitary chair in a drafty space next to a noisy garage, or as said, literally sitting on a curb because there's no indoor seating at all. The best bit was that Lee, I believe a member of the family who runs this business, came out to speak with me personally while they were finishing up with the car. He spoke with me in language that I could understand, but not with condescension. There were a number of potential issues with the car, and he prioritized them for me, but he didn't make me feel pressured in any way. I feel like Yelp helped me to find a great fit for a new auto shop, and it's a great relief. I'd highly recommend this establishment to anyone who wants to feel confident about a family-run business that is professional, caring, and extremely well-rounded in terms of services available at a single location. With comfort, too! Great, great experience overall.