Before I left for New Jersey, I stopped at Enfield Town Fair Tire (within a hour of closing time)…read more Because it was a 4 hr 250 mile trip I needed assurance that the tires were problem free. Time was of the essence! Dave immediately recognized my concerns and quickly made arrangements for the necessary repairs. He was professional and knowledgeable, staying after closing hours, so that I could leave that night for NJ. I am very thankful for his competent and conscientious service. Town Fair Tire is to be commended for having Dave on their team! Carole H.

Can't say enough positive things about this location and their staff. I've worked with Chris, Dave…read more& Doug over the years and they are all fabulous. I will never get tires anywhere else. Most recently I bought new tires and new rims. Naturally, most expensive bill yet. Chris was great, start to finish. They are always very busy. They do have the ability to make an appt online which I love.

Ken and Eric are great guys who know a lot about auto repair. Honest, up front, and only…read moreinterested in doing the right thing. They truly care about their customers. There are not many auto repair shops out there. Thank you!

I've been coming here for years, for tires, oil changes and general repairs. Owner Ken and his main…read morehelper Eric are always quick to get the job done, do it well! The prices are always fair and the advice is good!

Every time I have an appointment or need work on my vehicle, I always go to the Enfield Firestone…read more They are also super courteous and professional. I just had to have some pretty significant repairs done to my vehicle. The team was wonderful with keeping me updated on the status of my vehicle, especially Ken! They were honest, explained everything thoroughly, and did not try to upsell or price gouge me. Highly recommend Enfield Firestone!

Worst experience ever! Needed tires installed called was told to make apt. told it should take…read moreabout an hour to an hour and a half. Made the apt got there on time they didn't take my truck in until 30 min later. Then was told it was going to take them a couple hours to do it. Sat there for 2 and a half hours and I have to ask them to give me a status update. The guy who told me to make the apt. Comes back and says they're finishing up and it shouldn't be much longer. I sit for another hour and a half and another guy comes back to tell me finally why it's taking so long, they had an issue getting caps off the lug nuts. 30 min later another guy comes out says nothing and checks me out so I can leave. I am so pissed I leave and go around the corner got out to look at the tires and they f*cked up every cap and some were missing completely from the lug nuts. One was so jagged I almost cut my finger on it. Why would they not have said something to me when it happens with the first cap? Why keep going without letting the customer know there's an issue and what to expect? Why make me wait so long without saying a word? They should have said something to me immediately when they experienced the issue, and maybe give a suggestion how to fix it? 1 lug nut wasn't even on correctly it was sticking out further than the rest of them. I call them immediately when I see this they ask me to come back. I go back expecting that they are going to do something and they send yet another guy out to talk to me. They offer to do nothing! I asked them why they didn't mention the damage when it happened to the first lug nut? I explain that they should have brought it to my attention and offered a solution but they didn't! So I go back there for no reason because they never even looked at the damage and their solution was to have me come back on another day and charge me to replace what they damaged. That's the solution? Because I want to waste another day coming back to the place that already wasted my day and damaged my property without saying anything, Right?? Doubtful!!! Absolutely horrible service!! Their "motto" is "I believe fundamental honesty is the keystone of business." Bullshit! They should practice what they preach!!

Do not go to this place theyre extremely unprofessional, they lie about appointment times, they…read morewould actually prefer that you take your car someplace else. Save yourself the trouble.

I have been a loyal AAA customer since I started driving. When my car's A/C wasn't working, I…read morethought it would be a good idea to go to AAA for the repairs. Unfortunately I was dead wrong. 3 weeks, 3 separate appointments, and a lot of money later, and I still don't have working A/C. I was given different quotes over the phone then surprised to find out when I got there that the cost or timeline was drastically different. This happened on multiple occasions, and instead of helping to fix it, the associate treated me like I was the problem while her manager stood there and did nothing to help while I questioned why I am repeatedly told one thing on the phone and another in person, never mind the 3 separate trips in to get the car fixed. Don't waste your money here.

What a great experience I had this morning at Suburban Tire. Went in for a quick service and…read morereceived excellent customer service, great conversation and a positive result for my car. I really appreciated the efficiency in which my car was taken care of. I feel like I just made two new friends at the front counter. I will absolutely go back. LuAnn L

Twice now I've shown up late in the day without an appointment, and they really put the effort in…read moreto help me out, more than I've experienced at any other tire shop before. They also show great care with cars, so I trust them even with a higher end sports car.

Brought my car here for a bent wheel diagnosis. They were able to get back to me very quickly and…read moreefficiently with what my car needed done to be roadworthy. Didn't charge me anything for the assessment. Only complaint I would have is that I never gave consent for them to drive my vehicle on the road. I just asked them to assess the wheels and tires by spinning them and using methods with the car on the ground of in the shop and not moving. Maybe thats not reasonable haha im not sure. I just assumed a wheel shop would have a way of assessing a bent wheel without having to drive the car. Otherwise an excellent experience and honest work!

I did not get my rims redone here because of the price. I chose another shop nearby who did a…read morefantastic job at a FAIR price.

Great service! I purchased tires that were barely used for half the price. I also got a new battery…read morewith a warranty installed for much less then other quotes I got. Staff was very knowledgeable and professional.

First time going here in February '23 to get tires. Was pleased with the service and quality of…read morethe tires.

I had brakes done on both my car and my wife's. His prices are very fair and he doesn't push to do…read moreextra. I was vey happy with the work he did. I highly recommend him

Been a customer for decades. Highly recommend. The owner, Rich Plumb, is honest. Won't do…read moreunnecessary work. Has 3 or 4 mechanics, some of whom have been with him for over 20 years. His lot is always busy; many many repeat customers.. I still send out Christmas cards every year. Only two non-family / friends get them. Richie and my GP. Says a lot. Colonial, imo, is the best of the best. One last thing. Colonial has been in business at the same address for over 30 years. And I'm the first to review on Yelp. And it has a perfect 5.0 Google rating (87 reviews)! Very strange, Penny Lane...

I must say Manny and his team were beyond professional and handled my "problem" child with white…read moreglove service. They balanced my tires and even switch out wheels and tires. My car didn't fit on the lift and they made sure to handle my 87 corvette with gentle hands and got her lifted and taken care. Can't say enough good things about this place. Highly recommended

Shockingly horrible customer service. Rude, arrogant & dismissive. Made an appointment 2 days prior…read morefor 11 a.m. Upon arrival was told (not asked) to come back at 1. No sorry, no explanation other than repeatedly stating our machine is being used right now in a very dismissive tone. This is the first time I have written a bad review for anybody but the attitude there was so horrendous I have to. Stay away!

My daughter came to this because she was having battery issues. They told her she needed a new…read morebattery and charged her $465 for a NAPA 8447AAA battery. Other Midas stores charge $250 and NAPA charges $220. When I called the Enfield CT store they said that is what's in their system and that's what they charge. The man on the phone continued to talk over me. I want you to be very aware that this store is either extremely expensive or they like to take advantage you young females.

Total rip off. Took them 2 hours to do 30 minutes of work and then charged me for 3 hours. The…read morecost for the parts was 6X what you would pay at any auto parts store. They recommended a completely unnecessary $1k brake job, which I knew was BS since I had recently replaced the pads and rotors myself. I'm going to be sure everyone I know stays away from this place.