They were super responsive and helpful. They were kind and got everything to me really fast. It…read morefelt like they treated my home and my budget like their own and I am so grateful for their help. I highly recommend!

They responded relatively quickly but I had already chosen a provider. They did follow up so that…read morewas good.

When we discovered the home my son bought had asbestos tiles in the home. We reached out for a…read morequote. Everyone we talked to via phone, email or text was very helpful in helping us solve our problem. They took great care to make sure the home was properly sealed the rooms and walls. They worked within the timeline we needed as well.

This place is awesome! They came out to inspect my house for mold same day! Very knowledgeable and…read morewas able to answer all my questions!

We had a fantastic experience with Sage Restoration. Jalen came out to handle our mold remediation…read moreand was incredibly professional from start to finish. It's hard to find companies this honest and friendly these days. He didn't try to oversell us on unnecessary services, and gave us peace of mind. Highly recommend Jalen and the team!

Wish we would have used Sage from the beginning! Connor and his staff were extremely respectful,…read morehonest, transparent, hospitable and helpful in cleaning up the mess we had when using a well know service. Back story: We had a house fire. Our insurance company referred another company "yellow trucks" who damaged more than they saved, lost items, took items, and then brought whatever was left back, not clean after 5 months of "storing it". Sage came in explained the process, quoted, organized and returned our items quickly. They took care of our items, and handled them with great care. When dealing with a situation as traumatic as a fire or loss, its so important to slow down in the beginning to find the right people to work with. Which is hard to think about in those moments. If we could do it all over again. Cannot recommend Sage enough. Thank you.

AFC Cleaning & Restoration 3131 Wheeling Avenue…read moreKansas City, MO (Their website says Edwardsville, but a card I was given by Joe says KCMO.) As soon as we had the furniture moved after the heavy rains of July 16-17 got into our basement, I called AFC Cleaning & Restoration (Thursday) and told them I needed to have the water removed from my carpet. They had good online reviews. Robert arrived at 6:00 PM and started talking about tearing out the walls and carpet. I told him I wanted to try to save the carpet, as it wasn't that old and that the water came in through the window, not the foundation. He agreed to do that and then brought in fans and a dehumidifier. "Aren't you going to remove the water?" I asked. He said he was just going to set up fans and would be back. He assured me that if there was air movement, no mold would grow for three days. I texted him on Friday at 1:37 asking when he was going to work in our basement. I did not hear back from him until 10:36 that night when he said he could arrive between 10:30 and 11:30 on Saturday morning, would I be available. I did not see the text until 9:30 the next morning. "Yes, please" was my answer. A young couple showed up in a rusty pickup truck and said they were here to take out the pad. They had nothing to extract the water. They turned the fans to the inside of the room rather than to the edge where the carpet was the wettest. I texted Robert at 11:48 and told him the pad was out, but they put the wet carpet up against the baseboards and it was beginning to smell. I didn't hear a thing from him that day. I set the edge of the carpet up on plastic bins to get it off the baseboards and help get more air to it. On Sunday at 3:00 PM he texted me and asked me if he could swing by and take readings. Not expecting to hear from him on Sunday, I didn't see the message until 5:00 and responded "readings of what"? His response at 6:48 was "It's okay. Are you available tomorrow?" My response was "Yes, I need a time, though. I need someone to clean and sanitize the carpet and get it dried. It now smells. Readings of what?" I could have told him it was still very wet. His response "I'm not done drying it yet. It will start to smell better as it dries. I will also spray an anti Microbial spray." "So, you are never planning to vacuum the water out of the carpet - the one thing I asked for on Thursday?" His response "It gets cleaned after it's dry and the pad is replaced." Robert came by on Monday, but the carpet was still wet. He returned on Tuesday. The carpet was dry, five full days after the flood, and he sprayed microbial spray. When he was done, I mentioned that it still smelled and that I was unhappy he never extracted the water. "Oh, now that I'm done, you complain" was his reply. I was explaining that I had asked for the water to be extracted on Thursday and continuously through the process, but he just talked louder over me when I spoke. I told him that if he knew he couldn't extract the water, he should have told me at the beginning. He said it would have taken his crew longer to extract the water than using fans (no doubt). I reiterated that if they didn't have the crew available, they should have advised me in the first instance. He was frustrating me, so I told him to leave. I called the office the next morning and without identifying myself asked what they would do if someone had water in their finished basement that came up around their shoes. She proudly stated that they would first extract the water from the carpet. I said "Good, and how do you do that?" She explained that they have big machines that extract the water and remove it. I told her my name and that they did not do that in my basement. She agreed to send the manager to determine if the work done at my house was representative of their work product. A nice enough man named Joe came by and told me he didn't smell anything but carpet glue that had been made wet by the flood. On all other matters he agreed with me, but had no authority to do anything about it. He said he'd have the owner come by. The owner showed up and said all he smelled was acetate from the carpet. It was clear that his goal was to blame me. He said they didn't follow IICRC standards, because I asked them to try to save the carpet. I said, "So, you didn't follow your own standards, but you blame me?". He said "Yes". Yet, he didn't do what I asked him to do. I told him the young couple put the very wet carpet up against the baseboards and he said that wouldn't matter. I told him I asked for the water to be extracted several times, and he told me that using the fans was extracting the water. I disagreed. Not a single google search defines extracting water as using fans. Fans are the next step after extracting the water. I told him if he couldn't extract the water, they should have told me from the beginning, so I could have called someone else. He got up and left. What do they want for fans? $3000.

We had a pretty frustrating experience with AFC Cleaning and Restoration. We hired them to have our…read moreair ducts cleaned in our house. They charge per vent then spray an antimicrobial agent in the ducts after cleaning. The first tech that showed up to our house was 3 1/2 hours late and did not have all the tools to complete the job. Multiple vents were never even touched. He let us know that he was done with the job and my wife asked about the antimicrobial spray. He informed us that he did not have that machine on his truck and would have to come back at a later date. We also asked about the forgotten vents and he said that he would get those when he came back. I was told that I would not be charged for those vents. I had a conversation with the owner who was very apologetic and wanted to make it right. So I agreed to have them come back and finish the job. The second time they came out with two techs and were an hour late. They completed the rest of the job. Later I received an invoice for the entire job, including the vents we were not supposed to be charged for. Eventually I got the correct invoice and settled up with them. Overall just a headache of an experience.

I had a great experience with James (owner) of A1 Healthy Homes. I found his information on the…read moreKDHE certified radon mitigation tech list. I was looking for a radon mitigation tech because my home tester device was reading over 12 pCi/L, which is very high. The EPA recommends mitigation at levels above 4 pCi/L. So, I called A1 Healthy Homes for a radon mitigation system quote and James sent me all the relevant info. The appt only took a few hours, and a few days after the mitigation system was installed our radon level was reading below 1 pCi/L, which is excellent. Communication with James was great throughout, and I thought his price was reasonable. KDHE certified radon mitigation tech list: https://www.kdhe.ks.gov/DocumentCenter/View/9343/List-of-Kansas-Certified-Radon-Measurement-and-Mitigation-Technicians-PDF

Great service fast and efficient. House smells fresh and clean…read more JP Greco

This guy knows his stuff. Joe is kind and professional. He turned our aged driveway into a…read morerestored, elegant slab. He took his time to get things right, but was efficient in his work. For power washing needs, I wouldn't use anyone else, and you shouldn't either.

Joe was great. He went over the process from beginning to end so there was a clear understanding…read moreof the expectations. Our aged concrete driveway turned out better than I had expected. This is the company/guy for your power washing projects. Appreciate your efforts Joe! Not sure why this shows San Francisco as I live in Kansas City, KS. LOL Jim L.

Greg Van Booven's crew did an outstanding job on our very large oak tree and huge maple treein…read moreShawnee. The trees appeared -to not have been pruned or shaped for a good number of years and were quite overgrown. The crew's training and knowledge as arborists was clear - both trees looked wonderful when they were done. The crew worked safe, they were careful to not damage things in the area, they were responsive to our input and questions, and they did an excellent job of cleanup. They didn't try to sell us any additional services; we were charged what they had quoted for the job. They had done work at our last place and our experience then was also very positive. These guys just do great work.

I contacted Van Booven and another company after the recent storm. I asked both of them to call me…read morewhen they arrived. I figured I would take the first company who got there, and contact the other one not to come. I did not know Van Booven had arrived and was already working because they did not contact me or ring my door bell. I looked out my window and no one was there in front of my house. So when the other company called, I told them to come out. Turns out after the other company called and I told them to come out, I heard some machinery so I went outside and saw Van Booven's truck parked 2 houses north of mine - I have no idea why so far away. Then I saw a couple of men on my driveway working on downed tree limbs. The other company arrived shortly and I had to turn Van Booven away. I would have used Van Booven if they had let me know they were there. When I told them I was using the other company, the man said they would send me a bill. Honestly, if you were a house painter and a homeowner asked you to paint their house, would you paint it any color you wanted, or would you first consult with the owners? This was a similar situation. Van Booven sent me a bill for $325 just for coming out. Given the above information, I do not recommend Van Booven as I do not feel they are honest and I feel they did not care what I wanted because they did not consult with me before they began working.

Very helpful, informative, and easy to work with. I was able to add radon scanning without any…read moredifficulty.

Great service! Very comprehensive and thorough. They were happy to work with my schedule and did a…read moregreat job. Would happily use again for another project!