This is now a Sprint store not a Radio Shack and it is the BEST I've ever used. The staff, particularly Lorena, were helpful and friendly. I'd been dealing with Sprint over charges for months. I've gone to the Sprint store in League City and have made multiple phone calls with absolutely no representative able to help. Turns out, I was right! I've been charged an over charge of $25 plus tax for the last seven months. Within 15 minutes, Lorena took care of the problem and I was credited for the over charge. I don't think I'll ever go to any other Sprint store or call, as phone representatives, in my experience, have not been helpful. Thank you, Lorena! read more