excellent job washing my car, sometimes the vacuum make high pitch noise and need cleaning out on the nozzle . But staff is friendly and helpful, they always have to punch in my Veteran tag ? read more

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My update(unfortunately)....Beware. This car wash took me for over $800 during covid. I went for one car wash...JUST ONE and they kept charging my card afterwards over and over. Please be careful people! I tried to remedy the situation with the company to no avail. I finally got it canceled but they would not refund my money for the services I never received. They can tell how many times a vehicle goes through their carwash by the license plate. I paid for one and was charged for many more. read more

The Poinciana Radiant Car Wash is the best place to get your car washed. The employees are all friendly and helpful. They all get to know you and wave as if you were part of the family. The price of the car wash is very reasonable if you pay by the month. read more

Just went through radiant car wash in ZEPHYRHILLS and as usual when I approach to get on the rack to guide you through the car wash, the guy has a closed fist like in defiant then he tells me why you didn't stop. I said that's not a stop gesture you're supposed to hold your hand up for stopping. Then I had to back up. They always have somebody there that does not know what they are doing. I also asked if the love bugs are gonna get off of the windshield oh yeah, they said. When I went through there were still lots of love bugs on my windshield and on my bumper and I paid extra for the best car wash. I think I'm gonna go someplace else. They keep hiring these people that don't know what they're doing. Very disgusted. read more

I have gone there and had no problem but one of my neighbors went there and the car wash machines malfunctioned and put a BIG HOLE in the passenger side of the vehicle around the hood of the vehicle. The manager told them that they would send it to corporate and felt sure that it would be taken care of. Well Corporate came back and said that they clearly state that they are not responsible for any damage made to a vehicle and basically said FU. So beware. I will not be going back there even though I have never had a problem just in case their machines malfunction again. Just a Heads UP. This company needs to realize that they can not treat customers like this and be successful. Many I know will not be going back there because of this. read more

I started going to this car wash from day one, and all the employees have been wonderful. I will be honest the car wash girls have some deficiences ense but what I see they do their best too like things right I'll be there damage to my car and they reimburse me with no problem read more

Just want to give a Shout out for the Radiant Car Wash in Poincianna. I have been going there for 4 years now and it is awesome. The staff led by Crystal the manager, are always friendly and helpful. The Car Wash always has dry towels to wipe down your car, as well as vacumes that ACTUALLY WORK AND DRAW THE DIRT OUT OF YOUR CARPET. I used to go to the car wash down the street from them, and RADIANT is so much better. Never a scratch on the car, from the soft brushes, It does as good a job as I can do by hand. YOU NEED TO GO TO THIS CAR WASH!!! read more

I visited Radiant Express Car Wash at 2049 US 92 Auburndale, FL today 2/10/2025 and needless to say I will never use this place again. I decided to get my car washed today using the free car wash pass that was given to me by their management for the funds they could not refund me due to over charging my account after I cancelled my membership months in advance. My car entered the car wash just fine but just as the suds were being raised and dried off my car I heard two very loud cracks as their machine was literally trying to rip my rear window off. Upon exiting the actual car wash I pulled in to vacuum area to assess the damage. I immediately notified the manager on duty that my rear window was busted due to there machine ,and that they are responsible and need to pay for damages. The manager on duty stated he would call his district manager to see what they could do to assist me. The district manager placed a phone call to the regional manager named Charles who made the ultimate decision stating that the company is not responsible for the damage done to my car because my car is more than five years old. This is absolutely ridiculous and unprofessional. I tried to work with them but they showed no remorse or accountability. From the past comments I have read I can see that this company has a bad habit of not taking accountability for damages caused by their machines to customers vehicles. This is wrong on so many levels and I pray whoever sees this review thinks twice before using this car wash, because if they break it they will not pay for it. read more

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I've gone to the website to cancel the membership for 3 straight weeks, yet, my membership is still active. This is robbery. They are thieves. Now they say, you have to come up there. If I lived in Auburndale, I would. But I don't. I moved, now I have to go through the reviews to cancel. read more

Radiant Express Car Wash - Cancellation from today - Car Wash Near Me - Auburndale, Florida

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I have used this car wash many times, however, the last time I did, my back windshield wiper was ripped off the back window, even after it was taped down with 3 long strips of masking tape. i have a brand new Mazda SX30. I filed an incident report with the on-site manager, wrote to the company, and have not heard back at all. I will need to pay for the repair myself as it appears the company isn't concerned about its' equipment damaging customer's automobiles. It is unfortunate there is no customer service any longer. read more

As always I come here all the time. Part of the unlimited wash club. I can honestly not say a bad thing about this business. They offer free Towels to wipe your car down after it's done. They also offer free glass cleaner for your windows. They're just really nice people. I look forward to seeing them all the time. I'm keeping my car nice and radiant read more

Radiant Express Car Wash - Audi. Radiant. Free vacuums. Sparkly clean. - Car Wash Near Me - Auburndale, Florida

Your car wash was just built in my area and I love everything about it but one thing. After my SUV was washed April 2020 it left a film on the paint? I have used Time To Shine across the street several times over 20 and never had this happen. I love your offering of the rags, vacuum and great service however, I am a little nervous getting another wash because of the after effect. I assume someone before me used a wax or something and it left a nasty residue on my paint. I have washed it several times since by hand and it is still there. Today, May 17,2020 I need another wash so I went to your place again and spoke with a manager and he took pictures. He offered a full wash so I did and It came out worse than when it went in. The only other option was for me to hand wax it??? My SUV is very well kept. In side and out. My SUV has been waxed within the year and is garage kept. read more

Radiant Express Car Wash - inside garage - Car Wash Near Me - Auburndale, Florida

Excellent car wash and service. Pricey, but everything is there for you. read more

$10K Damage to my brand new car and won't cover it. Will not provide their insurance information. Will not call me back. Stay out of this car wash. read more

((**Minus five stars**)) On April 28 I took my new Ford fiesta 2017 to radiant Express Car Wash in Auburndale. During the car wash my my mirrors were flung forward and backwards causing my passenger mirror collar to break . At this moment I brought attention to the associate who said they would have the manager. On April 30 I received a phone call at 8 am. The gentleman mention that the cameras showed my car was previously damaged but regarding the dealership that I bought it from on April 27 said there was no damage on the vehicle.. So when I requested to come see the video at 2:30 p.m. in the afternoon when I get off of work he said ok but when arriving at radiant Express Car Wash in Auburndale. He said the video was recorded over so he could not show me. So He request me to take his word that the damage was already there and he refused to pay for the damage on my new vehicle.. So if you care for your vehicle please do not take it do radiant Express Car Wash in Auburndale read more

Radiant Express Car Wash - The broken mirror collar on my new car ... thanks to Radiant Express car wash in Auburndale - Car Wash Near Me - Auburndale, Florida

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To whomever responded to my post...if your huys had used the brushes on the front of our truck most the bugs would have came off. But verily running one brush across the front because they were to busy talking. Funny the car wash a few blocks away uses brushes and those pesky critters as you call them come off. read more

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The car wash was really great and the people were exceptionally nice! I would recommend taking your car there! My car had been stuck in mud for 4 days and their wash cleaned it all off read more

I signed up for a membership in May, when a gentleman told me about a special of $10.70 per month unlimited washes. I asked him if this was just for a month or two, and he stated it was for as long as i kept paying the $10.70 amount. On Aug 10th, i noticed that on Aug 9th, they took out $48.15 from my account. I have been calling them ever since. I have called 12 times in the last 3 days, no one ever answers the phone, and no one calls you back. In a review further down, on this same problem, the ownership states to call a rep at the same number that no one ever answers. Who knows if they will ever call me back. Do not sign up for any specials, they cannot be trusted. I hope they do shortly, as if not, state officials will hear about them. read more

The carwash broke my mirror, they said because the car is older than 5 years old they will not fix it. Garbage excuse, stay away from this car wash. read more

Website triple charged me for membership, there's no way to cancel memberships, and nobody answers the phone. Car Wash is fine, people working there are friendly, but their business practices are shady. read more

Gary is a great manager. Best car wash in Polk county hands down. Great service. Great prices. Monthly service is great price as well.

Enjoyed the car wash at first, was signed up for the $10.75 a month special, have used it a couple times since and even signed up my other car just the other day. Then turns out I was charged $48 this morning for the membership. I looked at reviews and only found horror stories of trying to contact to cancel. Went in person and was told 'oh they should've told you that it changes after 3 months' which they did not when I signed up first car OR my second car. It's costing me $45 for each car to cancel, a total of $90 and they wouldn't give me a refund of any sorts. Like I said, car wash is good, so if you're ok with being deceived and overcharged, go for it. Otherwise, I'm staying far away and upset that they screwed me over and resolved nothing. read more

They have charged my account multiple times and I have requested my account to be closed several times. There is no way to cancel a membership thru the site. Most horrible experience ever. read more

This is the 4th time using them . I know why do I keep going back if its a bad experience. I do because it's convenient . I own a 2005 F250 and 2016 Dodge 1500 . The most expensive wash never gets my trucks clean . I always have to run them thru again and just accept the wash . I always walk away unhappy . Considering my trucks are never that dirty anyways . The managers never leave their station to come and see what the problem is . Society is really letting us down . They never want to just refund the money so you can go elsewhere just "free wash " ! I'm not worried about the money more than just letting the public know how they handle things . read more

I came through because this car wash is new to the area and I wanted to give it a try, especially with love bug season in full swing! This is an automatic car wash. When you first pull in, the biggest challenge is finding the entrance. The layout is a little awkward because of the intersection. If you pull in to the entrance at the bank that is next door, you will figure it out. They have a self service area where you can prep the front of your vehicle using their brushes and cleaning formula to give her a little scrub before going through the gate. Past that point you will drive to the gate where you will be prompted to pay for your choice of packages. I've been through 5 times now and there has always been an associate there to help you. I was lucky enough to hit a special where I paid for the first visit and received a whole month of car washes free. This was a good strategy because I'm getting used to my car being clean all the time! Middle choice for me because I like my tires shinny! This ran me $15. Proceeded forward and ran the gamut. This is one serious car wash! It is strong! Caution suggested because I noticed another review that mentioned side mirror damage. I had this happen before at another car wash so I can't say that I doubt that review at all! No problems for me but I always tuck my mirros in since that experience. My car came out looking better than I would have done myself. They offer free vacuum with clean towels, no need to bring anything with unless you have a preferred auto cloth. I will be back and will up pay for their monthly wash in the future! read more

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I took my Explorer to Radiant Express Car Wash after probably a year of having never washed it. After running through the automatic wash, I can't remember the last time it was so clean! The free vacuum area is spacious and there are plenty of spots so you'll always find one open. I was able to vacuum my vehicle, use a towel provided to dry the windows, and throw away all trash in my car into the garbage bin by the vacuum. This wash is so quick, easy, convenient, and works very well. The monthly membership is a great deal, especially for us Floridians with love bugs and rain showers every day in the summer. Can't wait to go back! read more

The worker's are very nice. And your car comes out very clean. Specially the rain protector that but on the car it does good when it rains.

I decided to get a car wash at this place on September 10th and was told it was $21.40 for the month. I just noticed they have charged me $42.80 on October 10th and today, November 9th, $42.80. There was a live person instructing me on how to do it and he NEVER once said anything about charging me monthly and then double on top of it. Crazy crazy, be careful if you guys decide to go here. read more

No one told me that I needed to go in to cancel membership and now trying to cancel and now I read one has to do in 30 days before. Makes no sense to me at all. One should be told this in advance.. location Poinciana. read more

Moses was a very helpful employee. We paid for the $20 car wash and after the car wash there was still some tuff sticky stuff one my car so Moses got some spray and a rag and hand wiped it till it was all gone. After that he let us go through the car wash one more time to make sure that it was all gone and clean. read more

The car wash itself is great, their business practices are AWFUL. I paid for their monthly deal for car washes. I did not know or did anybody tell me they would hit my credit card every month thereafter without my approval. When I went in to cancel the plan, the manager, Moses said he would credit me. HE DID NOT! When I went back in to inquire about this so called credit. I was told " You don't get a refund when you cancel." That's wonderful, now you tell me. The little smar aleck who told me this stood there with a grin on his face the whole time. I wanted to smack him. I urge you, DO NOT use this car washes monthly deal. THEY WILL RIP YOU OFF! read more

Okay, I paid for the supreme package and the past few times I have been, my car has been scuffed up. I can buff it out but I paid way too much for this to happen. My mother went and had hers washed there today as well and it dinted her car twice. I DO NOT RECOMMEND. read more

I've used this car wash multiple times over the last few years ( basically since it opened). Usually I go right after they open, on the way home from work. Up until recently it was a positive experience. A week or so ago, I went a little later than usual, and they seemed pretty busy, the line to get into the wash line was backed up to the gate. While going thru the wash, I thought I saw brake lights ahead of me ( the notice as you enter says not to hit the brakes) and of course, you can't see much in front of you, let alone in front of the truck that's only 2, or 3 rollers ahead of you. I should have hit my brakes though, because the conveyor pushed me right into the tow hitch of the truck in front of me. As the conveyor continued, the guy behind me said it sort of looked like I was "humping" the truck in front of me, which cracked my front bumper, and pushed in the lower grill. Talked to the manager ( Crystal?) and was tole the Bill, the owner would wall me later that day. It's been almost a week, and I haven't heard from him. My truck is 6 months old, has less than 12,000 miles on it. read more

best car wash I've ever been to.! The machine got all of my love bugs off perfectly. They even have clean towels and glass cleaner unlike any car wash around.! Great staff so nice and the vacuums were very powerful. I will come back! Love this place! read more