I've been a patient through this office for 20 years or more. They are professional, knowledgeable…read moreand respectful.

I received a shot here that made me very ill, the doctor Amanda did not explain any of the side…read moreeffects before giving me the shot, and the symptoms from the shot appeared on the 20 minute drive home. I called them to ask what I should do about this, and not only did the doctor and everyone else i spoke to fully deny that the medication could have caused the illness, but they were also very condescending and rude. When I told the manager I spoke to that I felt it was irresponsible for a doctor to not inform a patient of any possible side effects, she responded with extreme sarcasm and acted like it was silly to suggest a doctor go over side effects! It was extremely unprofessional and condescending behavior. I would not go here if you want to be seen by a professional.

The doctor and nurse at the Urbandale clinic are wonderful, professional, and friendly…read more Unfortunately, the front desk staff completely ruined the experience. When I arrived early, I was ignored and then rudely told they were having a meeting and talking about things at the front counter. It felt incredibly belittling. Upon returning, I was met with another cold interaction just demanding my copay. I deeply appreciate the medical team's kindness and apologies, but the frontline staff needs immediate training in basic customer service

I walked into this clinic as I was waiting near the area for other services to be completed and did…read morenot feel I was treated with dignity and respect. I tend to have high expectations when it comes to greeting new members of a community so perhaps I misinterpreted, but it did not seem that they were helpful in getting me connected with the care I needed at the time. I hope and pray that this was just a one off experience as skin cancer is a very real issue in my life and many so having great doctors and teams around them matter tremendously.

I had been looking for a new dermatology clinic and was thrilled to find Central Iowa Dermatology…read more Most recently I saw PA Ann Carlson and her Medical Assistant Angelia. First, they were on time! Second, they not only consulted about my issue but they also took care of the issue on the same day! I did not need to come back for another appointment. PA Carlson and Angelia were kind and personable and easy to speak with. They told me everything I needed to know and were patient with my questions. My entire family will be switching to this clinic.

I had microneedling done with Chey Anne. I did not know what to expect but she did a great job…read moreexplaining the procedure. I knew that microneedling was done for scars and wrinkles but she also told me that it help pore sizes and improvement of my skins appearance. She also talked to me about how it helps collagens and elasticity. She was a wealth of information with any question I asked.

I have AGS. My levels are .32; anything over .10 is positive so mine are nearly three times the…read moreminimum positive result. The Public Health nurse who called me said I should see an allergist and get a prescription for epi pens because AGS is weird and even with low levels I could have an anaphylactic reaction (and as it turns out the absolute gastrointestinal misery I went through that spurred me to get the testing *was* a form of anaphylactic reaction). Unfortunately I chose this place. Over $600 to be told the AGS levels on my blood test were "likely a false positive" and therefore no Epi was prescribed. Visit notes list several things that were not actually done and says I likely have "food intolerance", not an allergy. Completely disregarded the fact that AGS is a reaction to a SUGAR molecule while the limited scratch tests he did on me check reactions to PROTEINS (which is why they are NOT reliable for testing for AGS). Did NOT prescribe an Epi for me, so I just starved my way through a two-week camping trip for fear of potential reaction. My visit notes also suggest a "pork sausage challenge" at the office over 4 hours to rule out AGS. That's NOT the way AGS works. With AGS you can eat something one time and not react at all, and have the exact same thing two days later and have a bad reaction. It's a crap shoot. It's just plain dangerous to suggest to someone they're not AGS based on the fact that they don't react within a few hours to *one* in-office challenge. What happens when someone celebrates with a nice steak dinner because this doctor said they had a false positive, and they wake up in hospital or worse because *that's* when their body decided to react?? I also do NOT appreciate the complete lack of transparency with respect to pricing. Prices and fees should be clearly communicated BEFORE testing so the patient can make an informed decision as to whether to proceed. I feel like the over $600 I was charged for this one short visit with minor testing was a massive overcharge. I won't be going back.

Dr. Vuong was laughing and reading City View with a nurse. I had a full-on panic attack while I was…read morein the waiting room . Waiting half naked to get poked 86 times and not feeling well. This to me was not professional at all. Dr Vaughn was not nice at all. And because of this I had a panic attack and needed a female nurse to be in the room. I would definitely not recommend go somewhere else. I should have.

I felt the need to come and balance out the one single ridiculous yelp review about our favorite…read moreENT office. This is just a good lesson in how people usually only speak up to complain. Anyone reading this review and considering this office for either themselves or their children, please know that this is the most respected ENT clinic in the area. My son has very complex medical problems, so unfortunately we are very familiar with a laundry list of specialists. So trust me when I say I know my way around a good office and a bad office. I know the difference between a good provider and a bad provider. Dr Young takes care of our little boy and he takes care of pretty much every medically complex child in our area. In fact, I just recommended him to someone today, which is when I saw the shocking (yet solitary) 1 star review while going to copy and paste the phone number. I'm familiar with other people who work in this office as well. The people that work here really know their stuff and their hearing booth is state of the art. So happy to have a wonderful ENT clinic near us!

Terrible time getting reimbursed…read more We saw Dr. Young who provided fine care. Had to pay out of pocket- nearly $6,000- as my child was not on our insurance yet. It took 3 months to get reimbursed despite insurance also coming thru 2 months prior. Got the run around from office staff with several conflicting excuses-- put on a reimbursement list, check is cut-should see it any day, billing isn't in house, etc. Finally getting to the point of absurdity and blatant disregard, we had called several days in a row, leaving voicemails and not getting anywhere or thru to anyone to help, at our whits end. Front desk must have gotten in touch with billing that was apparently 'closed' and the FINALLY sent the funds back to the card I originally paid with. Pretty easy fix for the absolute nightmare we went through to get repaid for a service rendered in early June. Would not recommend.

I have been a patient since 2007. I originally went to Dr. Finan, since about 2012 I've gone to Dr…read more Swenson. I have had many struggles with my disease over the years, he has always been there to help. He even will work through a lunch so I can travel almost 3 hours for an appointment. He is assertive when needed and apathetic when needed. Will keep on making that trip to see him!

I have been at patient at Iowa Arthritis for many years. With the recent retirement of Dr Larry…read moreRettenmaier, I am now working with Dr Matthew Samec. I met with Dr Samec today who will now be my physician. He was familiar with my med history which put me at ease. He spent what I felt was a great deal of time talking to me and asking questions. He was so very patient with me as I shared issues about my med history I wanted him to be aware of. Dr Samec is experienced, thoughtful and caring. Working closely with Dr Samec is PA Laurie Hughell. If you are seeking treatment for osteoporosis or rheumatoid arthritis, I recommend Dr Samec and Laurie Hughell. I have trusted my care to this office for 18 years. I rarely write reviews but if you are new to the area or looking for a new provider, I highly recommend this team. Mutual trust must be the bedrock of a good doctor/patient relationship.

Dr Love, I wonder if you still remember me. Wendy Ashley. I used to work at Pathology,PC. And I…read more performed many MOHS surgery for you. I am now diagnosed with BCC on my R ear. Do you have anyone to recommend for me? Hope all is well with you and you family.

Make sure to ask if he sends biopsy samples to an official pathologist for diagnosis. Another year…read morewithout my sister.