Friendly neighborhood bike shop. Relaxed, and reasonable prices and were quick and helpful. If you…read morepurchase items there, they will install at no extra charge - maybe only for certain items. If you need to wait for some work, there's a new Thai massage shop next door and a nice cafe a few doors down to kill some time and gain some pounds

I bought a used bike from a friend and just wanted to do a check on the bike to see if all was in…read moreperfect order. My fault that I don't speak German but the guys on the shop went above and beyond to understand what I needed. I didn't need to book the service (other shops I went had space only for the following month), bike was ready next day (no major work anyway) and at a reasonable price. I'll certainly use again if needed.

From the owner: Wir haben Fahrräder aller Art: von single speed, MTB, Trekking, Rennrad, Hollandrad, Sportrad,…read moreTransportrad und Retro alles dabei. Besonders beliebt sind unsere überholten second-hand Räder mit einem Jahr Gewährleistung. Hier findet man in den Wintermonaten die beste Auswahl. Im Sommer sind unsere Monteure in unserer Meisterwerkstatt mit Reparaturen ausgelastet und das Angebot an Gebrauchträdern ist eingeschränkt. Die meisten Reparaturen erledigen wir auch in der Hochsaison innerhalb von 48 Stunden wenn keine Spezialteile benötigt werden. Auch für ältere Modelle haben wir noch viele Ersatzteile. Zubehör gibt es von Abus, Busch & Müller, Contec, Continental, Schwalbe, SKS

I give 2 stars for this store in Hamburger Str. 200. Since…read morethe first visit, the store manager was very unfriendly and said that a cheap bicycle like mine (which costs around 180 €) was not worth to be repaired, but replaced with a new one. Even so, I decided to pay 85 euros to do an inspection (30€), install a basket (30€) and put a light with batteries (25€), because according to them with dynamo it was not worth it for this bike. And I know it is kind of stupid to pay so much to maintain a "cheap bike" but I love my bike and I chose to do it that way. I confess that the brakes were very well regulated but they did nothing more to justify the 30 euros, nor even regulate the gears, which was something very simple. In my opinion the maintenance team is not bad at all, they just do what they have to do and they did a good job in my bike! Unfortunately I can not say the same about the store management, which in my opinion is preaty bad, it only values ​​money and is not attentive or helpful, much less friendly.

Terrible service. I was in Hamburg for a month as a student and didn't have a phone here. When I…read morewent the first time they told me it'd cost 86 euros to fix my tires (which was already expensive). When I picked up the bike they wanted to charge me 110 euros... and then the guy went on a rant saying that I didn't have a phone to tell me the new price and that I should just go back to my country. very "soziale" workshop. Terrible service!!!

Being honest. I bought a brand new set of METZLER tires. The front one wobbled and PYRAT bikes…read moresaid they take it back to Metzler. Well, waited 4 months for a NEW tire and guess what. They installed it and it wobbled the exact same !! I contacted Metzler and there was NEVER a tire returned tire from PYRAT BIKES ! PLUS, what is the chance of getting 2 fucked tires from Metzler ?? So, once a company rips me off, I will not go back !!! How fuck'in stupid do you think I am ???

This is by far the best shop in Hamburg. If for no other reason than the guy seems to always have…read moretime to do your repairs. I've had a couple small things done here on my MTB over the past two years, but nothing major. I usually buy my replacement parts online anyway so also didn't really shop here. Yet, recently I added a high end road bike to my riding wares and brought it here for final adjustments after assembly. The guy actually looks like a mean F&%cker as he doesn't laugh much. BUT, he's really nice and the only guy in Hamburg I've found who ALWAYS takes your bike and repairs it. Further, he does this at most in one day. All the other putzes at bike shops in the Hamburg area basically try to rob you first, then keep your bike for a week and in the end, actually do crap work. Not here. I go nowhere else when it comes to bikes and repairs in Hamburg.

Best guys in town! I bought a beautiful white peugeot from them and had a great time doing it. Very…read moreknowledgeable and trustworthy people. When I told Stefan (owner) that I was doing a bike trip from Hamburg to Malmö he gave me a bunch of stuff he thought I might need along the way. This is definitely my go-to bike shop in Hamburg, and would recommend it to anyone who likes friendly folk :)

From the owner: Seit März 2011 findet Ihr uns im alten Schlachthof zwischen Karo- & Schanzenviertel und haben uns…read moreauf klassische und besondere Fahrräder spezialisiert die 20 Jahre oder älter sind. Wer bei uns nach modernen Rädern sucht, wird enttäuscht - denn unsere Stahlrenner, Klapp- und Hollandräder werfen dich direkt in die Vergangenheit, in der verzierte Muffen, Rücktrittschaltung und Langlebigkeit den Hinweis auf Qualität gaben. Alle unsere Räder werden überholt und gewartet abgegeben, dazu bieten wir 1 Jahr Garantie auf Rahmen, Gabel, Schaltung und Tretlager. Nur am Rande erwähnt : Unsere Hollandräder werden zumeist handverlesen aus den Niederlanden importiert und befinden sich fast immer auf dem Qualitätsniveau von Gazelle und ähnlich namenhaften Herstellern. Neben den Rädern findest du auch eine Auswahl an Ersatzteilen und passendem Zubehör - vom Weidenkorb über Brooks-Sättel bis hin zur Singlespeedkette, und für die passende Sicherheit sorgt unser Kryptonite-Schloss-Sortiment.

Minks Bike Shop is EXCEPTIONAL. They deserve 10 stars. I had to be in Europe on business. I came…read morea few days early to spend time in Germany. I found Minks on Yelp and reached out to them to help me purchase a bike to use for a few days as I traveled around. The responsiveness of the shop was extraordinary. Ole and Mink provided the highest level of customer service. They found a bike for me in less than 2 days. They personally delivered the bike to my hotel and help me fit the seat and made some last minute adjustments. How do you beat that outreach for customer service? I was absolutely humbled by their patience and kindness. They represent their country well. I am trying to get these guys to open a branch in the US. Go Minks! You have made a customer for life.

I broke my bicycle chain and needed it fixed quick so I came here. Service was friendly and quick…read moreto attend to me. They filed a form for me and took my phone number and my bike to fix. I was told that they'd call once it was done. 30 minutes later, I got a phone call that my bike was all fixed and ready to for pickup. I returned back and picked up my bike which was good as new all for 8 euros. This is quite good considering the chain joint replacement costs about 4 euros. The shop has two people working in it and they do both sales and repairs of bikes. I didn't look too keenly at their bikes but its pretty safe to say its more catered to the common rider; didn't see many road bikes. That said I own a road bike and they fixed it for me so that isn't a limitation on their repair services.