drove a 1/2 hr Markham is far! but was worth the drive great selection of racquets, headbands, wristbands... and i got a box of 72 squash balls on sale! about $2 a ball.. beats paying $5.49 each! A lot of knowledgeable staff around. read more

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Happy about their patience in explaining details to customers. A good selection of rackets are avaliable for rent or buy. They are welcome to try out different models before making any commitment. Tennis racket rentals are $10 per racket per week. Replacing racket string $25 labor + $10 string. Need to wait for a few days before picking up. Adjusting swingweight/ rebalancing racket $8. read more

Had a great experience working with Matthew on getting some new tennis racquets for my wife and me. He gave us advice to a level of detail and care that we have never seen before and was very patient with our questions. This is the guy to talk about racquets. read more

Came here to pick up a badminton racket for my son. The salesperson Ross was so awesome. Took his time to understand what he needed and even took him to the court in the back to test it out. Total pro. Friendly service, reasonable prices and great selection compared to the small Asian mall shops we went to. read more

Not enough demo rackets to serve the number of potential customers. If you want to demo a racket here before spending hundreds of dollars for a racket - good luck... read more

I've ordered squash stuff (racquets, balls) online and it's always been without any issues. They honour price match. I'm satisfied. I'll order again when the time comes. read more

I bought a pair of new Shoes, but it was not fit. I want to return to them. They not accept the return. And their staff are not friendly at all. read more

I was looking for Babolat Starting Clamp everywhere in US and UK but nobody had it till I came across the website of Racquet Guys in Canada. At first I was hesitant to order it but did and I am glad that I did! They shipped the item fast and it arrived in good shape. Cannot be happier. read more

The web order for a Head racket was sent to the wrong address 888 S. Douglas #101 in Coral Gables. I alerted them within 30 seconds after the order was placed that the address was incorrect. They did nothing to stop the shipment. The next day I got a message that the racket had been shipped. I now have no racket and cannot get a refund since I can't return the racket. Order number 60132658US. They need to kick up their online game. This is unacceptable. read more

The string on my badminton racquet was broken, and the grip needed replacement. Sportschek was far too busy and would take until the next business day to mend my racquet, so I decided to go to RacquetGuys to get my racquet fixed as they could do that within the day. The associate who helped me was super nice and knowledgeable. He told me about the various strings that would be beneficial for different performances, and also the various grips that would be suited to my liking. After selecting the strings and grip, he went to work on the machine to restring my racquet. It was really fascinating to watch him weave the strings so fast and efficiently. Unfortunately the string broke again after I played with the racquet for an evening. I took the racquet back to the store, and they were more than happy to help me redo the string, and also they redid the grip because it was not taped as securely as I would like it to be. Their service was really quite wonderful and helpful. I highly recommend them to racquet sports players as they really went out of their way to help me at least. read more

RacquetGuys - Tennis Near Me - Markham, Ontario

Online Order for Yonex Mavis 350 Nylon Badminton Shuttlecocks, which by the way are amazing. We play outdoors and works so much better than your avg store brand. I accidently ordered white, wanted yellow so I emailed them, they got back to me quick and changed the color. Delivery was quick too. Very satisfied overall, highly recommend! Andy_Whitby read more

Highly recommend! Responsive customer service. Ordered a racquet and the price was indeed the lowest I could find! Also, I happened to make a mistake an ordered wrong grip size. Sent them email quickly and a real person responded first thing in the morning and was able to manually modify my order so the right grip size was shipped instead. read more

I ordered tennis shoes from these guys twice and found their customer service ,advice and patience to be excellent . Brian has gone out of his way to make sure I was happy. wish all Merchants took lessons on customer service from these guys read more

The store has the color of the Yonex badminton backpack that I want so I ordered it online immediately. The next day I received the product , delivery service was really quick and easy to follow updates. They carry lots of stuff from different brands, amazing store and first experience was great. I definitely would make more business with them in future. read more

Our 8 year old was having issues with tennis shoes. We saw a chiropodist and a physiotherapist, but neither expressed the importance of WHAT sort of shoe our daughter required. Staff at the RacquetGuys not only took the time to help explain what type of shoe she needed. Their advice was invaluable. Guess it really does take a community to raise a good tennis player! Thanks RacquetGuys! read more

This is the pro shop in the Scarborough Winter Tennis club and they also have an on-line business. I bought a high end tennis racquet for my young son at this store and after two months the frame broke during a match. They told me the manufacturer wouldn't honor the warranty because of light scratches on the frame. It is strange that this racquet broke, since he had played with an identical one that we bought elsewhere for over a year with no problem . The salesperson offered us a small store credit and then a few weeks later he emailed saying the owner had personally insisted he void the credit. Wow. I wouldn't buy here again. read more

I bought some shoes online, the fit wasn't right so I returned them. A few weeks later I emailed to ask where my refund was, and they told me they had not received the shoes. I found the tracking number and verified that they indeed HAD received them... 8 days earlier! Only when I confronted them with this information did they refund my order. So shady. read more

Staff is very knowledgeable and have experience with the rackets that they sell - it makes a difference. They stock the latest items and the prices are reasonable. I use the stringing service for the last year and don't plan to change anytime soon. Glad to have it located so close to Mayfair as it is very convenient. read more

Paid then waited a long time to get my order cancelled without a refund. Would not recommend.

I've bought a countless amount of racquets from Racquet Guys, formerly RCS, and I have never had an issue with any of them. I often go to their store to buy tennis supplies such as overgrips, reels of string, etc. They have an excellent selection of tennis equipment, as well as badminton and squash.Their stringers are knowledgeable and are willing to help in any way they can. I've also bought two stringing machines from them, a Gamma-X ELS and a Gamma 8800 ELS, both of which work without any problems. As a junior, I often bring my racquets to them to string before a tournament when I don't have time to string them myself, and I always get a consistent result. Absolutely great! read more